Smarter 

Ecommerce 

GmbH

Bewertungen

Liebe:r smecie,
Vielen herzlichen Dank für die Zeit, die du dir genommen hast, um dein Feedback mit uns zu teilen. Wir sind außerordentlich erfreut, zu hören, dass du großartige Erfahrungen bei uns gemacht hast. Unser Team arbeitet unermüdlich daran, ein hervorragendes Arbeitsumfeld zu schaffen, in dem sich unsere Mitarbeiter:innen geschätzt fühlen und erfolgreich arbeiten können. Es ist äußerst motivierend zu erfahren, dass unsere Bemühungen Früchte tragen.

Wir schätzen dich als wertvollen Teil unseres Teams und freuen uns auf die Fortsetzung unserer erfolgreichen Zusammenarbeit. Wenn du weitere Anmerkungen oder Ideen hast, die uns dabei helfen können, uns kontinuierlich zu verbessern, zögere bitte nicht, uns zu kontaktieren.

Nochmals herzlichen Dank für dein positives Feedback, und wir sind stolz darauf, dich in unserem Unternehmen zu haben!

Herzliche Grüße
Sabine

Liebe/r smecie,

Vielen Dank für dein wertvolles Feedback! Es erfüllt uns mit Freude zu hören, dass du dich bei smec wohl fühlst und die Flexibilität sowie die Wertschätzung in unserem Unternehmen sehr schätzt. Unsere gemeinsamen Lunches und Breakfasts tragen zu einer angenehmen und entspannten Arbeitsatmosphäre bei, die wir als wichtigen Bestandteil unserer Unternehmenskultur betrachten.

Besonders stolz sind wir auf den starken Zusammenhalt innerhalb unserer Teams, der uns auszeichnet. Es ist schön zu sehen, dass sich nicht nur berufliche Beziehungen, sondern auch echte Freundschaften zwischen den Teammitgliedern bilden.

Wir danken dir für das positive Feedback und sind hochmotiviert, weiterhin eine großartige Arbeitsumgebung zu bieten und dich auf deinem beruflichen Weg bestmöglich zu unterstützen.

Herzliche Grüße,
Sabine

Dear ex-colleague,

Thank you very much for taking the time to share this comprehensive and valuable feedback on your experience at/with smec. We honestly appreciate the opinions of our employees and take all feedback seriously in our efforts to continuously improve.

At smec, we place a great deal of importance on fostering a positive corporate culture that promotes team cohesion, a supportive working atmosphere, and a balance between work and personal life. We are pleased to hear that you found these elements to be present during your time with us and hope that they contributed to a positive experience overall.

We are glad to hear that you value the in-house talent at smec, as it is a crucial aspect of our company's success. We couldn't agree more that supporting our in-house talent is of the utmost importance. We are proud to see that many colleagues successfully completed career paths within the company and we are committed to providing further opportunities for personal growth and development. We are also excited to have implemented a new competence development management system that allows us to provide individualized learning paths and resources for each employee's unique goals and aspirations. We are dedicated to investing in our employees and fostering a culture of growth and development.

We also appreciate your critical feedback on our communication efforts and take it as an important learning and chance to improve. Clear and transparent communication is of great importance to us, and we actively reflect on this topic internally and work to enhance it. We involve employees in strategy meetings and offer various channels for open discussion and feedback, including open forums and 1:1 meetings with leadership. We will continue to strive for effective and regular communication.

We regret that we were unable to fully meet your needs during your time with us and truly wish you all the best in your future endeavors.


Best,
Sabine

Dear smecie,

Thank you for sharing your feedback with us! We are glad to read that you feel so comfortable with us and value the strong team cohesion we have here at smec. Also, we are happy that you highlighted our structured onboarding process – our aim is to provide new smecies with the best possible onboarding experience and help them to get integrated well – from a social, cultural and technical point of view.

Also, thank you for bringing up the topic of mental well-being. We strongly promote corporate health care at smec and are particularly proud that we have just been awarded the seal of approval by the ÖGK. Besides many regular physical & social health activities we offer, we have already started some initiatives regarding mental health. Please contact Anna, she will be happy to tell you more about it and how we can individually support you.

Best,
Sabine

Dear ex-colleague,

Thank you for taking the time to provide us with feedback on your experience at smec as a former employee. We are pleased to hear that you got a positive perception of our working atmosphere, team cohesion and work-life balance.

However, we regret to hear that we did not meet your needs in terms of communication. We strive to provide multiple channels for communication and try to accommodate all needs, including company-wide platforms such as meetups and company broadcasts, as well as opportunities for one-on-one conversations with our management to address any concerns and avoid misunderstandings.

We also want to assure you that salaries at smec are in line with industry standards and that many of our employees find them to be fair and competitive (see kununu "Gehaltszufriedenheit").

Additionally, career development and continuing efforts in regards to education & training is a top priority for us and we offer several opportunities for individual growth and development. Our new quarterly talk for instance ensures regular opportunities to give and receive structured feedback to work your very personal development journey.

Thank you again for your feedback and we truly wish you all the best in your future endeavors.


Best,
Sabine

Liebe:r smecie,

Ich freue mich sehr, dass du smec als Arbeitgeber so schätzt – danke, dass du dir die Zeit genommen hast, uns dein aufrichtiges Feedback mitzuteilen.

Ja, du hast Recht, unsere Unternehmenskultur hat für uns einen sehr hohen Stellenwert. Unsere Gründer sind stets bemüht, einen respektvollen und vertrauensstiftenden Umgang untereinander zu fördern, um so unsere besondere Kultur zu bewahren, die ganz wesentlich zu unserem Unternehmensalltag und Zusammenhalt beiträgt.

Klare und transparente Kommunikation ist uns ein großes Anliegen, was manchmal gar nicht so einfach ist und es freut mich, dass uns dies in den meisten Fällen auch gelingt. Wir sind natürlich bestrebt, hier noch besser zu werden. Bitte hilf uns gerne dabei, indem du direkt auf uns zugehst, wenn dir dazu etwas auffällt oder du bereits konkrete Vorschläge hast.

Herzliche Grüße
Sabine

Dear former smecie,

Thank you very much for taking the time to review smec as your ex-employer. We appreciate every single feedback and we listen carefully – especially if the feedback is critical and it might help us to improve.

It's a shame that we couldn't live up to your expectations of a top employer. In any case, we will take a look at the points you’ve mentioned regarding the lack of clarity about the strategic direction and the leadership behavior in order to see what we can do better here in the future.

However some of the statements we dismiss are:
(a) Middle Management positions are filled with external hirings - not truthful - We have a strong commitment to developing our people even on an individual level be it methodical skills, leadership, and other meaningful topics. The majority of our management positions are hired internally: In the last 6 months, 7 colleagues have been internally promoted to leadership positions. Only when the specific skill set or level of experience is not available but necessary to make a strategic leap, we recruit externally.
(b) Salaries - not truthful - Salaries at smec are well within the usual market salary ranges: 87% (of 111 ratings on kununu) consider the salary to be good or very good at smec.
(c) Work life balance: Yes, there are phases of increased workload for us as well. Compared to many other companies, our Flexitime is very generous, from 6 a.m. to 11 p.m. Our employees can live this way, of course adapted to the requirements of the respective role, the demands of working with colleagues or the needs of our clients. Also, we were awarded one of the top 10 most family-friendly employers in Austria one month ago.

I’m deeply sorry to hear that you consider your tasks at smec as not interesting enough. I truly hope that you have found a workplace that fits better to your individual expectations.

Best
Sabine

Dear former smecie,

Thank you for the work you did at smec and for living transparency by reviewing your time with us. I am glad to read that you enjoyed your work itself, the collaboration with (many of) your colleagues and the great working atmosphere.

I'm sorry to read that you perceived internal communication as less than optimal. We aim to communicate clearly and transparently at all times – it is, obviously, not an easy task to satisfy everyone on the “right” mode of communication. We are working on that. For example, we offer regular Q&A sessions and due to recent changes we gave you the opportunity to ask very individual questions, which were all answered by our management.

Just as we are also working on improving the cross-departmental collaboration – for example, we will rearrange our office space in a way to place the development team near our client office people to promote daily collaboration and open exchange. We expect a very positive result here.

We are surprised about your comment on the career development, as every smecies gets time to work on his/her personal development (or career path) – supported by a regular competence evaluation and check-ins with the direct manager. If your individual circumstances did not allow this, we are sorry that we could not provide you with the right support.

Thank you once again for being part of our journey and for your honest feedback. We wish you all the best.

Best
Sabine