Great leadership and teamwork, but hard work should pay more
Gut am Arbeitgeber finde ich
Most of my colleagues are true team players. Everyone is so helpful, and we always support each other to get the job done.
Schlecht am Arbeitgeber finde ich
Some of the portiers are not helping the team at all. They only think about themselves, which hurts the team spirit and is not good for the workplace.
Verbesserungsvorschläge
Please consider increasing the salary for the housekeeping team. The work is physically demanding, and a higher wage would show that our hard work and dedication to keeping this beautiful hotel clean are truly valued.
Arbeitsatmosphäre
The management in our department is very friendly and always solution-oriented.
Image
The hotel is beautiful and very clean, which makes you proud to work here. It is a tough job, but seeing the great results of our work in such a nice property makes it worth it.
Work-Life-Balance
Pros: It's hard work, but the boundary is strict: when you leave the building, you are 100% done. No phone calls or emails follow you home.
Cons: The physical toll means you might be too tired to do much right after a heavy shift.
Overall: Good for anyone who wants to keep work and personal life completely separate.
Karriere/Weiterbildung
We have useful training sessions once a month with our manager on how to clean more efficiently. It helps us improve our skills and handle the work better.
Gehalt/Benefits
The salary is paid completely on time, but it’s not good enough for how hard the physical work is. It would be great if they could increase our salary to match our effort. It's hospitality, but we deserve a bit more!
Umwelt-/Sozialbewusstsein
Our monthly training with the manager helps us use cleaning products and resources much more efficiently. Keeping the hotel beautiful and clean is done with a strong focus on not wasting materials, which is great for the environment.
Kollegenzusammenhalt
The team sticks together well, and our manager sets a great, friendly example for everyone. However, high staff turnover (people leaving) or seasonal stress sometimes puts a strain on teamwork.
Umgang mit älteren Kollegen
Interactions with older colleagues weren't easy at the beginning. However, we have grown together, and now we are much more than just work colleagues. The team spirit is fantastic.
Vorgesetztenverhalten
Housekeeping is not an easy department to work in, but our manager holds the team together incredibly well. She, along with the supervisors and other managers, creates a highly supportive environment. Because she is so friendly and always focuses on solving problems immediately, the team stays motivated and united even during the busiest and most stressful days.
Arbeitsbedingungen
Housekeeping is very hard physical labor, but the hotel provides us with good equipment and everything we need. It's not easy, but it’s hospitality! Management does a great job making sure we get our regular breaks to recover.
Kommunikation
Thanks to our Executive Housekeeper, information flows quickly and efficiently. She is always approachable, listens to our feedback, and communicates in a friendly and respectful manner.
Gleichberechtigung
Housekeeping is like a diverse small nation here, with everyone speaking different languages. Despite this, the team works beautifully together, and management ensures everyone is treated with equal respect.
Interessante Aufgaben
(Busy, but full of independent responsibility)
Arbeitgeber-Kommentar
Dear employee
Thank you for your detailed and nuanced feedback – we greatly appreciate you taking the time to describe so many aspects of your work with us.
We are particularly pleased to hear that you experience leadership within your department, team cohesion and open communication positively. A solution-oriented, respectful leadership culture is something we at Dolder Hotel AG consciously nurture and continuously develop – we are glad that this is how you perceive it.
We are also pleased by your comments on team spirit and diversity within the Housekeeping team. Respectful cooperation, regardless of background or language, is a matter of course for us.
We remunerate in accordance with the provisions of the Swiss Collective Employment Agreement for the hospitality industry (L-GAV) and understand total compensation as more than just base salary – our employees also benefit from numerous and varied additional benefits. However, we are aware that not all employees are fully informed about these, and this is something we would like to improve.
We wish you continued enjoyment and success within your team.
Kind regards
Ildikó Glück
Head HR Development