Field Service Engineer

Als familiengeführtes Hochtechnologieunternehmen mit rund 19.000 Mitarbeitenden an 71 Standorten weltweit suchen wir Vorausdenker mit unkonventionellen Ideen und Tatkraft. Wir leben eine Kultur des Teamgeists und gegenseitigen Vertrauens - der ideale Rahmen, um mutig Neues zu wagen und Bestehendes zu hinterfragen. Unsere Technologien inspirieren Menschen, Unvorstellbares zu entwickelten und zu bauen. Ob Laser, Werkzeugmaschinen, EUV oder Elektronik - TRUMPF erschafft technologische Welten für künftige Generationen. Sind Sie bereit für neue Herausforderungen? How brave are you? We are a high-tech company providing machine tools and laser technology and are looking for people who can face new challenges with a refreshing mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creativity ensure that we are an innovative force - across the globe at over 70 TR PMMPF locations. This position is responsible for installing, how providing troubleshooting, maintenance and repair of TRUMPF CNC machines while building and developing strong customer relationships. This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel. At TRUMPF, you will benefit from a wealth of experience and have the opportunity to discover many new locations - as you look after our customers' machines.

Field Service Engineer Duties Responsibilities

• Work closely with customers and machines to ensure equipment operates within specified tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback.
• Use visual clues, computer tools, diagnostic tools to further diagnose machine difficulties.
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation.
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment.
• Accurately report technical conditions and information of machines to PSG and management.
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines.
• Submit organized and helpful service reports for each repair service.

Experience and Education for Field Service Engineer Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience. Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful. Must have and maintain a clean and valid license and record.
Benefits
Working at TR UMPF
● Medical
● Dental
● 401K with Match
● Over Time
● Career Path Development
● Paid Time Off
● Parental Leave

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