TUI Suisse Ltd-cover-image
TUI Suisse Ltd logo
TUI Suisse Ltd logo

Sales & Service Agent

Vor 28 Tagen
Zürich
Vollzeit
Geschätztes Gehalt

Das könntest du laut kununu User:innen als Vertriebsmitarbeiter:in in Zürich, Kanton Zürich verdienen

Ø 82.100 CHF
Bruttodurchschnittsgehalt Vollzeit
49.300 CHF135.400 CHF
Was die Firma über den Job sagt

Salesperson (Danish speaking)

We are expanding our team of sales agents, and are looking for people passionate about Sales, Holiday travels and Service. At our Customer Service Center, we do our upmost to help our customers to fulfill their holiday dreams, and we are now looking for Danish speaking salesperson to join our team. In this role, you need to be speaking Danish and be fluent in English, both verbal and written. It is important that you are flexible with a positive attitude, focusing on solutions rather than problems. We work with several different systems, so you need to be comfortable working on a computer, communicating with our customers via phone and chat.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more.
Flexible working: We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

Your daily tasks will be:

  • Working efficiently towards achieving sales targets and other goals

  • Provide international premium service to our customers ensuring they have a great experience

  • Upsell and offer additional TUI products to improve their holiday

  • Deliver high-quality service via phone, chat and social media

  • Ensure excellent customer service and high customer satisfaction

  • Answering & solving customer questions and issues in a timely and helpful way

  • Handling changes and modifications to bookings

ABOUT YOU

  • Previous experience in sales, customer service or similar role

  • Finished high school or equivalent

  • Passionate about sales and motivated to achieve targets

  • Self-motivated and ability to work autonomously

  • Excellent communication skills in Danish and English, both written and verbal

  • Friendly, outgoing and customer focused

  • Good problem-solving skills

  • Fluency in other languages (especially German or Dutch) is a plus

  • Previous experience in the travel industry is a plus but not a must

  • Background in handling customer inquiries via phone, email and chat is a strong plus

From a workplace to a place to belong. At TUI, we embrace diversity, equality, and inclusion and encourage everyone to come as they are, because the way we work is transformed by great people.

We are committed to supporting candidates with disabilities and impairments, so if you need any support, please let us know.

TUI Suisse Ltd logo
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