Head of Operations (all genders)

Head of Operations (all genders)

Can you successfully lead both operations and internal sales in a manufacturing environment? Do you combine customer focus with operational excellence and enjoy developing teams, improving processes, and driving business growth? Are you passionate about creating efficient production setups while ensuring outstanding customer service? Then you should read on! 

YOUR MISSION 

• Lead and develop Production teams, fostering a high-performance culture, employee engagement, and continuous improvement. 
• Drive the implementation of the ASSIWELL operational and customer strategy to secure business growth, profitability, and long-term customer satisfaction. 
• Ensure operational excellence by overseeing order processing, customer service, production planning, delivery performance, quality, and contract management. 
• Build strong cross-functional collaboration with Engineering, Procurement, Production, Quality, and External Sales to deliver outstanding customer solutions. 
• Improve production efficiency, cost competitiveness, and scalability through Lean Management, 5S principles, and continuous process optimization. 

YOUR PROFILE 

• Technical education complemented by further education in Business Administration, Commerce, or a related field. 
• Several years of experience within a technical or industrial environment, including leadership responsibility. 
• Strong understanding of manufacturing processes, production planning, industrial products, and customer relationship management. 
• Proven experience in commercial activities such as quotation management, order handling, pricing, calculations, and contract administration. 
• Business fluent in English and German; additional languages such as French or Italian are considered an advantage. 
• Hands-on leader with strong coaching, communication, and stakeholder management skills, combined with a customer-oriented and results-driven mindset. 

ANGST+PFISTER DNA 

The Angst+Pfister Group has been a leading development and production partner for industrial components for over 100 years. As a globally active product and materials specialist, Angst+Pfister serves customers - particularly in Europe, USA, and Asia. We develop and manufacture customized and innovative product solutions together with our customers. 

WHY YOU SHOULD CHOOSE A+P 

• A key leadership role with responsibility for both Operations within our ASSIWELL Metal Hoses business. 
• The opportunity to shape production excellence, customer service, and operational processes in a growing and highly specialized manufacturing environment. 
• Close collaboration with customers, management, and international colleagues, offering broad exposure and influence across the organization. 
• A dynamic environment where you can drive continuous improvement initiatives and make a visible impact on business performance. 
• Attractive development opportunities with potential career paths toward Head of ASSIWELL or broader operational leadership roles within the Group. 
• Flexible hybrid working model with a strong connection to our production environment and hands-on operations up to one day per week.

Did we spark your interest? For more information about monetary benefits, recruiting process and company culture visit our website: People & Career | Angst+Pfister: Empowering Growth and Excellence