Working Student (m/f/d) (Key) Account Management EPAR

Working Student (f/m/d) Account Management & Customer Support

Support us with your passion and ideas to shape the future of the aviation industry. Let's take off together!

Tasks

You will be part of the Account Management & Customer Support Team, where we work closely with international customers and global teams to ensure seamless coordination, efficient processes, and a high level of customer satisfaction

• Support (Key) Account Managers in managing international customer accounts
• Prepare and follow up on status reports and customer inquiries
• Prepare and participate in customer meetings
• Assist in the coordination and evaluation of repair orders
• Contribute to the preparation of analyses, presentations, and customer-related documentation
• Maintain and analyze data across various internal systems
• Track open topics and support cross-functional communication with Customer Service, Engineering, and Operations
• Assist with market and competitor analyses as well as sales-related activities

Requirements

Are you a solution-oriented, highly motivated student who is eager to make a real impact? Then you are exactly who we are looking for! We value individuals who take ownership, contribute ideas, and are excited to drive success together with the team.

• You are currently enrolled in at least the third semester of a business- or engineering-related degree program (e.g., Business Administration, Industrial Engineering, Aviation Management)
• Excellent written and spoken German and English skills
• Proficient in Microsoft Office, particularly Excel and PowerPoint
• Strong analytical skills, structured working style, and a high level of initiative
• Excellent communication skills and enthusiasm for working in international teams
• Interest in the aviation industry and technical products

About Lufthansa Technik AG

Lufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.

The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it - and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.