Ihr Unternehmen?

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Blacklane 
GmbH
Bewertungen

Ihr Unternehmen?

49 Bewertungen von Mitarbeiter:innen

kununu Score: 3,6Weiterempfehlung: 55%
Score-Details

49 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 3,6 Punkten auf einer Skala von 1 bis 5 bewertet.

Unternehmensbewertung

4,2
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung für dieses Unternehmen in Berlin gearbeitet.

Arbeitsatmosphäre

Lebendig und dynamisch

Work-Life-Balance

Wir wachsen schnell, daher muss man Schritt halten.

Kollegenzusammenhalt

Die Menschen lieben, was sie tun – und genau das macht es einfacher, hier zu arbeiten.

Vorgesetztenverhalten

Im Umgang mit Konflikten zeigt sich eine gewisse Reife.

Kommunikation

Transparent – ​​wir werden stets so umfassend auf dem Laufenden gehalten, wie es den Führungskräften möglich ist.

Interessante Aufgaben

Sie erhalten sinnvolle Arbeit.


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Arbeitsbedingungen

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for taking the time to share your feedback.
Insights like yours helps us continue building Blacklane as a place where people can thrive and do meaningful work.

Warm regards,
Tamara Menendez
Head of Talent Acquisition

A great place to work overall and one I would recommend

4,5
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Administration / Verwaltung in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Great team spirit, a positive atmosphere, supportive leadership, and very good benefits and working conditions.

Schlecht am Arbeitgeber finde ich

The base salary feels a bit below market for the role in Berlin, and career development could be stronger.

Verbesserungsvorschläge

More transparency around salary and more development opportunities would make the experience even better.

Arbeitsatmosphäre

Very positive atmosphere and a pleasant place to work every day.

Image

The company has a modern and positive image even if it's not very known in Berlin

Work-Life-Balance

Work-life balance is much better than at my previous employer. Extra effort is recognized, and after busy periods we are encouraged to take time to recharge.

Gehalt/Benefits

The benefits are very good, although the base salary feels a bit below market for the role in Berlin.

Kollegenzusammenhalt

The team spirit is excellent and colleagues support each other a lot.

Umgang mit älteren Kollegen

The collaboration is respectful and positive

Vorgesetztenverhalten

My manager is supportive, respectful, and appreciative and help me to grow

Arbeitsbedingungen

The working conditions are very good, with great benefits like the Bella&Bona subsidy, a fully paid BVG ticket, Wellhub, and the Nilo mental health app. Weekly themed snacks and drinks, plus ideas like the idea box, also help create a strong sense of community and belonging.

Gleichberechtigung

There is still room for improvement and growth, but people are treated with a lot of care. The company listens and is willing to improve when something is affecting someone.

Interessante Aufgaben

The tasks are interesting and varied, and I feel I can have an impact by bringing new ideas and improvements.


Karriere/Weiterbildung

Umwelt-/Sozialbewusstsein

Kommunikation

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for taking the time to share this feedback. We are very glad to hear that Blacklane feels like a positive and supportive place to work for you, and that the team spirit, leadership, and working environment stand out so strongly.

We also appreciate your feedback on salary transparency and development opportunities. We know these are important topics, and we are continuing to work on providing greater clarity around expectations, compensation, and our benefits philosophy, while also fostering an environment where development conversations are part of the day-to-day. We are also committed to supporting internal mobility.

Warm regards,
Tamara Menendez, Head of Talent Acquisition

Starkes Produkt, tolle Kultur und ein sehr positives Arbeitsumfeld

5,0
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Administration / Verwaltung in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Besonders positiv finde ich die professionelle Kultur, den starken Kollegenzusammenhalt und den hohen Anspruch an Qualität.
(Übersetzt – die Unternehmenssprache ist Englisch)

Schlecht am Arbeitgeber finde ich

Die Vorgabe, drei Tage pro Woche im Büro zu sein, empfinde ich nicht in jeder Rolle oder Phase als notwendig. Etwas mehr Flexibilität wäre hier aus meiner Sicht wünschenswert.
(Übersetzt – die Unternehmenssprache ist Englisch)

Verbesserungsvorschläge

Noch mehr Klarheit und Konsistenz in Prozessen und Kommunikation würden an manchen Stellen helfen.
(Übersetzt – die Unternehmenssprache ist Englisch)

Arbeitsatmosphäre

Die Arbeitsatmosphäre ist wertschätzend und professionell. Ich arbeite gerne mit Menschen zusammen, die unterstützen statt gegeneinander arbeiten.
(Übersetzt – die Unternehmenssprache ist Englisch)

Image

Blacklane hat aus meiner Sicht ein starkes und hochwertiges Image, auf das man im Arbeitsalltag auch stolz sein kann.
(Übersetzt – die Unternehmenssprache ist Englisch)

Work-Life-Balance

Die Work-Life-Balance ist insgesamt gut. Es gibt intensive Phasen, aber ich habe das Gefühl, dass auf persönliche Situationen Rücksicht genommen wird.
(Übersetzt – die Unternehmenssprache ist Englisch)

Karriere/Weiterbildung

Es gibt Möglichkeiten, sich weiterzuentwickeln und Neues zu lernen. Gerade wenn man Eigeninitiative mitbringt, kann man viel mitnehmen.
(Übersetzt – die Unternehmenssprache ist Englisch)

Gehalt/Benefits

nsgesamt empfinde ich das Paket als fair und solide. Außerdem habe ich den Eindruck, dass das Unternehmen viel dafür tut, Benefits weltweit wettbewerbsfähig zu gestalten und dass das Wohlbefinden der Mitarbeitenden wirklich wichtig genommen wird.
(Übersetzt – die Unternehmenssprache ist Englisch)

Umwelt-/Sozialbewusstsein

Ich finde positiv, dass Themen wie Verantwortung, Nachhaltigkeit und ein bewusster Umgang miteinander sichtbar mitgedacht werden.
(Übersetzt – die Unternehmenssprache ist Englisch)

Kollegenzusammenhalt

Der Zusammenhalt ist stark. Man merkt, dass viele wirklich an einem Strang ziehen und sich gegenseitig helfen.
(Übersetzt – die Unternehmenssprache ist Englisch)

Kommunikation

Natürlich gibt es wie überall Verbesserungspotenzial, aber insgesamt erlebe ich die Kommunikation als offen, respektvoll und lösungsorientiert.
(Übersetzt – die Unternehmenssprache ist Englisch)

Gleichberechtigung

Ich nehme Blacklane als ein Umfeld wahr, in dem Menschen respektvoll behandelt werden und Gleichberechtigung ernst genommen wird.

Ich habe den Eindruck, dass Erfahrung geschätzt wird und unterschiedliche Perspektiven willkommen sind.
(Übersetzt – die Unternehmenssprache ist Englisch)


Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for taking the time to share such thoughtful feedback and for highlighting the strong team spirit, professional culture, and positive work environment you have experienced at Blacklane. We are very glad to hear that respect, collaboration, and high standards of quality stand out in your day-to-day work.

We understand that, for some people, a 3-day office model may feel less flexible than other options in the market. In our case, the hybrid model is designed to combine in-person collaboration with room for flexibility, and we believe it adds real value to how we work and build strong teams.

We are continuously working to make processes clearer, improve communication across teams, and review how we can best support different roles and ways of working.

Warm regards,
Tamara Menendez, Head of Talent Acquisition

Blacklane cares

4,8
Empfohlen
FührungskraftHat zum Zeitpunkt der Bewertung im Bereich Personal / Aus- und Weiterbildung in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

That they care to much! Great values!

Schlecht am Arbeitgeber finde ich

Really, I am super happy.

Verbesserungsvorschläge

/

Arbeitsatmosphäre

Love the Berlin office so much!

Image

Look at this beautiful new branding!

Work-Life-Balance

I can be super flexible to make it work for job and family

Karriere/Weiterbildung

I had a great development so far, receive recognition and a fair compensation

Kollegenzusammenhalt

I have the most amazing team

Vorgesetztenverhalten

Super great support

Interessante Aufgaben

Yes! We are so international, new topics coming out way, steep learning curve


Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for your comment.

It is especially lovely to read your comments about our Berlin office, company values and opportunities, as well as how you describe your team!

Warm regards,
Tamara Menendez, Head of Talent Acquisition

Run in the other direction fast!

1,2
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Salary

Schlecht am Arbeitgeber finde ich

Except for the salary - everything. I’m actively applying to other jobs because the disrespect became unbearable. You’re expected to work 12+ hours, be available at night and on weekends and then you might get fired with no warning during your probation time. Happening to so many people in here, it’s crazy. To every applicant I can only recommend: stay away!

Verbesserungsvorschläge

Don’t exploit people, this is not the U.S.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for taking the time to share this feedback.

We are sorry to read that this was your experience. Concerns like these are serious, and not something we take lightly.

As we cannot discuss individual employment matters in a public forum, we would like to invite you to connect with us internally through the appropriate confidential channels so your concerns can be reviewed properly.

Warm regards,
Tamara Menenedez, Head of Talent Acquisition

Legal Insurance is a must before joining. Very short tenure and frequent turnover these days. No work council.

2,5
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr im Bereich IT in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Many company events. Global work experience , since many of their branches are abroad. 28 Days of vacation to start with.

Verbesserungsvorschläge

Found a Works Council (Betriebsrat).
Please revisit the exit strategy which exposes vulnerability. Bypassing German labor law and legal processes exposes the company to massive legal and financial risks when employees fight back.
Use your acquired investment to retain and retrain talent rather than wasting it on legal costs and severance for unnecessary turnovers.
Restore the once-collaborative culture in PED. Employees are not commodities. Especially, regain the trust and foster transparency in the organization.

Arbeitsatmosphäre

The atmosphere is dominated by a "fear of dismissal" culture. High turnover and the frequent use of "Mutual Terminations" as a euphemism for pushed exits have destroyed psychological safety. Most employees are currently job hunting to escape the volatility.

Image

They invest a lot into PR and external images.

Work-Life-Balance

Long, unpaid hours are usual even if not enforced under fear of swift dismissal. New hires tend to be non-Western European backgrounds who are more willingly sacrificed to working well over 40 hours without compensation.

Karriere/Weiterbildung

The company offers a "survival of the fittest" version of career progression. While fast promotions are possible for a favored few, they are frequently tied to volatile reorganizations that conveniently remove several colleagues at the same level.

Kollegenzusammenhalt

While colleagues are talented and friendly, the performance evaluation system destroys collaboration by prioritizing individual output over team's success. It is increasingly difficult to get peer support in the Product Engineering Division.

Vorgesetztenverhalten

The company frequently leans on a "Mutual Termination" strategy to push employees out while sidestepping standard German labor protections. Performance Improvement Plans (PIPs) are often used as precursors to termination with minimal severance rather than as genuine development tools. HR communication regarding labor rights is frequently misleading, seemingly capitalizing on those unfamiliar with local law to bypass key legal requirements for performance-based exits.

Many middle managers are talented but inexperienced. They often demonstrates drawback in conflict management.

Kommunikation

Transparency is a very hard to find value in this organization. Particularly the 2024 role recalibration and 2025 layoff brought about strong distrust in the organization. Task assignment is highly unstructured. The organization has a growing pain in communication as the organization gets increasingly larger in head count.

Gehalt/Benefits

Around 2023, the pay was very competitive in the market. Employees joining recently are very more likely to be offered worse package.

Gleichberechtigung

Diversity hire. Presence of diverse global workforce.


Arbeitsbedingungen

Interessante Aufgaben

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for sharing your feedback, we always appreciate the time taken to share any personal reflections. We are sorry they are not all aligned to how we want our culture and experience to be.

Please know we are committed to reviewing your comments in detail. We take individual experiences seriously, especially when they relate to transparency, leadership, workload, and how organizational change is experienced by our people.

Like any fast growing business we have experienced some organizational change, and we recognize this can create uncertainty. We continue to work hard on clear communication, stronger manager support, and to always enhance the overall experience of our highly valued people.

It is especially important to us that we address anything you may have encountered that does not reflect our high standards - we encourage you to talk to us directly.
As we cannot discuss such individual matters in a public forum, we strongly encourage you to connect with us directly so your comments can be addressed thoroughly. You may also do this anonymously.

Warm regards,
Tamara Menendez, Head of Talent Acquisition

Things have changed. The new leadership badly affected the company culture

1,8
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung für dieses Unternehmen in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

The people. It's a cliche but they are always what makes the company what it is. I enjoy spending time with them when I come into the office.

Schlecht am Arbeitgeber finde ich

How leadership treats you now. It's a shame - they really did used to be better. Sure, the technology was worse back then or the systems were not as advanced but people at least liked being at Blacklane and it was tough to leave for another opportunity. Now people just disappear or phone it in. I'm sure more people would leave if they actually had the option to.

Arbeitsatmosphäre

Used to be better. Now after layoffs and multiple "mysterious" firings, the atmosphere is more tense and less trusting. New leadership from Flink came in a couple years ago and many changes resulted from this, especially in PED (engineering). "Flinklane" is far less trustworthy than Blacklane was but people hold onto their jobs in this kind of economy.

Work-Life-Balance

Not always great. Some people work like they are in America or Asia even while based in Europe. I should not be seeing Slack posts at 11PM on a Friday.

Karriere/Weiterbildung

Career advancement is very hard unless you are from Flink or are 100% in their mold. Development is not focused on and they basically ask for a lead engineer's experience for what should be a senior level. Requirements are crazy high for what they pay and the role you are given.

Kollegenzusammenhalt

Despite the leadership changes, the people at Blacklane are incredibly nice and enjoyable to spend time with.

Vorgesetztenverhalten

New leadership is very top down and some are micromanagers. Tough conversations are avoided. Transparency is not there anymore.

Kommunikation

At least there are regular meetings. But there are massive silos in place at a company that isn't even that big. This is not a place that has clarity and projects take 2-4x as long as estimated.

Gehalt/Benefits

Blacklane has never paid near the top of the ladder, especially in Berlin. But it was average/good enough for awhile when the culture was better. Now it's a harder ask.

Gleichberechtigung

Are you from Flink? Your opinion will be valued. Are you not? Then it won't be.

It has already been indicated that they are willing to throw people away for "more driven" new hires.

Interessante Aufgaben

Projects seem interesting at first. But then you realize they don't know how to define "done" so you keep coming back to the same issues repeatedly. Focus is too much on speed, not quality. This comes back to haunt you later on because you have to keep fixing the same thing over and over again.

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for taking the time to share your feedback.

We are committed to reviewing all comments carefully. We take individual experiences seriously, especially when they relate to trust, transparency, leadership and company culture and how this is experienced by the crew.

While we cannot comment on individual situations in a public forum, we are continuously working to improve how we communicate change, how leadership expectations are set, and how development and role clarity are supported across teams.
If you are open to it, we would really encourage you to share your concerns through the appropriate confidential internal channels so they can be reviewed properly by the relevant teams.

Warm regards,
Tamara Menendez, Head of Talent Acquisition

Official Values vs. Reality

1,8
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr für dieses Unternehmen in Berlin gearbeitet.

Arbeitsatmosphäre

Over the past few years, the Product and Engineering teams have gone through several reorganizations and leadership changes. In some cases, a new reorganization started before the previous one was finished.
Some new leaders showed little interest in understanding the existing products or learning from the teams’ experience. This created ongoing uncertainty. Employees often felt treated more like cost factors than people who could contribute valuable knowledge if there was interest in doing so.

After the most recent leadership change, several employees were let go in a way that felt impersonal and lacking empathy. Since then, many employees work with the constant fear that they might be next.

Work-Life-Balance

In general, the work-life balance is okay. However, it is not always modeled well by leadership. Emails and messages are often sent outside of regular working hours and on weekends.

Umgang mit älteren Kollegen

There are very few long-term or older employees in the company. Experience gained over many years is not seen as a strength and is sometimes viewed as a problem rather than a benefit.

Vorgesetztenverhalten

Since the last reorganization, working with managers has become more difficult. Personal conversations are rare, and most communication happens in writing. Leadership follows a strong top-down approach, with little real collaboration.
There is a lack of open communication, appreciation, transparency, accountability, empathy, and clear strategic direction. This further strengthens the feeling that employees are managed mainly as costs instead of being valued for their knowledge and experience.

Gleichberechtigung

Equality is officially communicated as an important topic. Unfortunately, it is not consistently reflected in everyday work.

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

Arbeitgeber-Kommentar

Tamara Menendez

Thank you for taking the time to share this feedback. We are sorry to read that your experience did not reflect the culture and leadership we want at Blacklane.

We understand that organizational change can create uncertainty. We also take concerns around transparency, communication, leadership experience, work-life balance, and inclusion seriously.

We are continuously working to communicate more clearly when changes affect teams, better support managers, and foster a culture of feedback, respect, and accountability.
As we cannot comment on individual employment matters in a public forum, we would encourage you to share more through the appropriate confidential channels so concerns can be reviewed properly by the relevant teams.

Warm regards,
Tamara Menendez, Head of Talent Acquisition

Can‘t recommend

2,3
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Nice office place

Schlecht am Arbeitgeber finde ich

See above

Verbesserungsvorschläge

Treat people better. I’m witnessing people being fired left and right, they are there in the morning and gone after lunch, even though they did good work. Wondering when it’s my turn

Work-Life-Balance

12-14 hour days are normal, people work at midnight

Kollegenzusammenhalt

Some people are rude, you try to have a basic conversation but they barely say anything

Vorgesetztenverhalten

Heartless, bad communication

Kommunikation

No clear and honest communication


Arbeitsatmosphäre

Image

Umwelt-/Sozialbewusstsein

Karriere/Weiterbildung

Arbeitsbedingungen

Gehalt/Benefits

Gleichberechtigung

Interessante Aufgaben

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

I really love working at Blacklane

4,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Administration / Verwaltung in Berlin gearbeitet.

Arbeitsatmosphäre

The office life is pretty awesome, lots of events and gatherings

Work-Life-Balance

If you are flexible, they will be flexible and there is definitely a care about your work-life-balance

Umwelt-/Sozialbewusstsein

Sustainability is a big topic for us

Kollegenzusammenhalt

I can count on my colleagues to jump in when needed

Vorgesetztenverhalten

Down to earth, humble and accessible to all crew members

Arbeitsbedingungen

Very good. We have all we need and if we ask for something it won't be denied

Kommunikation

Need to improve communication throughout the organisation but also in management

Gleichberechtigung

Love the diversity and equality


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umgang mit älteren Kollegen

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Wir setzen auf Transparenz

So verdient kununu Geld.

Fragen zu Bewertungen und Gehältern

  • Basierend auf 59 Erfahrungen von aktuellen und ehemaligen Mitarbeiter:innen wird Blacklane durchschnittlich mit 3,5 von 5 Punkten bewertet. Dieser Wert liegt unter dem Durchschnitt der Branche Dienstleistung (3,6 Punkte). 38% der Bewertenden würden Blacklane als Arbeitgeber weiterempfehlen.
  • Ausgehend von 59 Bewertungen gefallen die Faktoren Kollegenzusammenhalt, Umgang mit älteren Kollegen und Image den Mitarbeiter:innen am besten an dem Unternehmen.
  • Neben positivem Feedback haben Mitarbeiter:innen auch Verbesserungsvorschläge für den Arbeitgeber. Ausgehend von 59 Bewertungen sind Mitarbeiter:innen der Meinung, dass sich Blacklane als Arbeitgeber vor allem im Bereich Vorgesetztenverhalten noch verbessern kann.