Where to begin... In a nutshell, I wouldn't wish working at i-surance to my worst enemy.
Wofür möchtest du deinen Arbeitgeber im Umgang mit der Corona-Situation loben?
Most colleagues were very nice
Was macht dein Arbeitgeber im Umgang mit der Corona-Situation nicht gut?
Everything else
Wie kann dich dein Arbeitgeber im Umgang mit der Corona-Situation noch besser unterstützen?
There's nowhere to go with the company, it's a lost cause. It has its priorities completely wrong and it has way too many managers who think highly of themselves but are ultimately so incompetent it's sad.
Arbeitsatmosphäre
There was an awful work environment because the grand majority of employees were considered worthless and treated accordingly, while a certain someone always had a favourite employee who was lavished with praise, promotions, and money (weirdly enough they were always female) while everyone else was made to feel like useless crap. Most employees had also been offered incredible positions and conditions during the selection process, and found out when they started that the reality was nowhere near what they had been told. These employees became extremely frustrated, negative, unable to accept that they didn't have the seniority or management position they were led to think they would have, for example. The turnover was wild, absolutely wild, it would be near impossible to keep the work environment cheerful when colleagues are constantly leaving and management seems absolutely unbothered by it. The only reason I gave the atmosphere two stars, rather than one, is because I had many lovely colleagues, and we were very supportive of each other. Several of these colleagues are now my friends, but that is in no way anything good about the company, it's just luck.
Kommunikation
Awful, truly awful. Management was often unbelievably disrespectful, rude, and dishonest, it was not unusual to see colleagues crying or about to cry, and there was zero transparency. The entire time I worked there (quite some time) I never knew anything about the revenue, profits, state of affairs of the company at all. No strategy was ever communicated. Employees knew as little about how the company was doing as a random stranger in the street. And on top of that, there was a clear disparity between speakers of different languages: the company's official language was, for all intents and purposes, English, but German speakers spoke their native language freely, while native speakers of Portuguese, or Spanish, were told not to speak in their language. This from a company that allegedly praised diversity.
Kollegenzusammenhalt
Most colleagues were actually great, and that was without a doubt the highlight of working at i-surance. Can't give it five stars because there were the odd ones, with bad intentions, who tried to bring their colleagues down or set them up for their own personal benefit.
Work-Life-Balance
Pfffffffff. Unheard of. There were employees working until 3am regularly, management couldn't care less. Employees who asked for permission not to work for a couple of hours on a particular Sunday because they were expected to and had worked all the other Sundays, so they felt like they needed to ask if they wanted a couple hours off. When middle managers asked to hire because their teams couldn't manage the work between them, they were always ignored, and the poor middle manager had to watch all of his team quit because after a while they couldn't take the insane workload any more. The company always hired for positions that were absurd and made no sense (even creating an entire "innovation" department at one point only to fire everyone from it two months later) and never hired for the positions for which there was clear urgent need. One of the many reasons why people kept leaving and turnover was always so high.
Vorgesetztenverhalten
Pfffffff again. There were some nice middle managers, mine wasn't one of them. But regardless of how nice they were, middle and upper managers were mostly wildly incompetent, had no ability or skill whatsoever in terms of people management, and should absolutely not have been managing people. Moreover, managers were allowed to deviate clearly from company policy, HR had no say on anything. There was total inconsistency, you had to ask your boss for feedback if you ever wanted any, absolute hell. And of course, as there was never any clear strategy, there was also never any possibility to succeed at giving people reasonable goals and objectives. When I joined the company, the person deciding on your bonus could give you what they felt like - in my case that person wasn't even someone from my department, they had no idea about my work. Anyways, the following year they made an attempt to set goals for the year in AUGUST, disregarding all your work for the previous eight months, and these goals and objectives were all things that were impossible to achieve because they decided that the goals shouldn't be personal, even though they would be the basis for your personal bonus.
Interessante Aufgaben
The work was interesting, most of the time, but many colleagues had to work on repetitive manual tasks and find workarounds through the system because the in-house software solution had been designed and built so badly, and so disconnected from what the departments actually needed. The tech team barely consulted anyone when building the software, so they basically set themselves up for failure on that and at the same time generated an infinite amount of headaches for their colleagues.
Gleichberechtigung
If you exclude the favourites, women were treated way worse than men, as a general rule. There was even one guy from the management team who used to spend his day at the office checking women's derrières in the most disgusting way possible. The company loves to publicize that half of the management positions are undertaken by women, but that figure was never true, completely made up. At it's best, real, C-level management had two women and five men. Even counting middle managers in, which they did because the share I just mentioned didn't sound that good, it never reached 50%. The customer care team were virtually all women, with one or two exceptions, the tech team was literally all men, like 20 or something. Women on average made way less than men, and all the company had to say about it was "every company has a customer care team full of women and a tech team full of men". Definitely illuminating.
Umgang mit älteren Kollegen
Some people had their little cliques and weren't that welcoming to newcomers, but mostly it was a welcoming workplace.
Arbeitsbedingungen
It was OK, nothing spectacular, but nothing that hindered your work either.
Umwelt-/Sozialbewusstsein
There was so much flying, it's actually not even worth discussing the matter any further. Would be scared to ever see the CO2 footprint of i-surance even just in terms of air travel.
Gehalt/Sozialleistungen
Salaries varied wildly depending on how management felt about what you did. If management thought your job was important, you could be quite well paid. Upper management thought the most important department was sales, and these people should make the most money. It didn't matter if that was not the case in the market, for example, or if there were other departments much more essential to the functioning of the company - management thought sales was of the utmost importance and you were gonna earn much less than them, that's it. Even if you have more experience, more technical knowledge, a PhD, whatever. If they didn't really care much for what you did, then you'd be earning peanuts. And forget any sort of transparency or fairness: two people could be doing the same thing, in the same teams, and be earning completely different salaries. And everyone was terrified of asking for raises.
Image
It might have had a somewhat decent image up until the end of last year, but by now it's pretty clear to everyone in the industry that i-surance isn't as great as it purported itself to be.
Karriere/Weiterbildung
Absolutely no career path whatsoever, no one is worried about your professional development. Very much in line with management's idea that everyone can be easily replaced and there's no reason to spend that much time and effort in trying to retain your employees. And that was another reason why lots of people left, and the turnover was always crazy high.