CallCenter with poor management, dirty shared workspaces and low salaries
Gut am Arbeitgeber finde ich
Location in Cape Town
Schlecht am Arbeitgeber finde ich
Poor management
Verbesserungsvorschläge
care about people
Arbeitsatmosphäre
stressful and micro managed, constant monitoring
Image
not good
Work-Life-Balance
no flexibility in shifts and little paid leave days
Karriere/Weiterbildung
Trainings are good but rare
Gehalt/Benefits
low salaries, no medical aid only basic health insurance, no retirement funds
Umwelt-/Sozialbewusstsein
not at all, if they ordered food it was cheap like KFC in lots of plastic
Kollegenzusammenhalt
nice co-workers
Umgang mit älteren Kollegen
not many older colleagues as this is a call center
Vorgesetztenverhalten
poor management, unfriendly and not cooperative, don't care about the employees
Arbeitsbedingungen
dirty shared workspace, broken chairs, unhappy customers due to long waiting times
Kommunikation
poor communication, the most serious changes like forced part-time were communicated via email
Gleichberechtigung
no discrimination
Interessante Aufgaben
learning the job at first is quite interesting but it becomes boring and very repetetive soon