Pro 

Sky 

AG

Bewertungen

Miriam MathwichDirector PeopleOktober 2023

Dear ex colleague,

First of all, I would like to thank you for taking the time to write your review.

I appreciate your positive remark towards our diversity, the mix of different nationalities, languages, religions, and age that we have at Pro Sky.

I am sorry to hear that you found our working environment toxic and wish that you had mentioned this openly towards your manager or People team during your time with us. Our aim is to encourage our colleagues to participate in the constant improvement and development of Pro Sky, also by appreciating their efforts and celebrating them e.g. in our company wide weekly Story Time with everyone, and in the weekly or bi-weekly Jour Fixes between colleague and manager.

Our business is volatile. By studying our overtime reports closely, we analyse if overtime is an ongoing situation or a peak that can be compensated in a narrow time frame again. In addition, we are working on a set up to provide more flexibility for our colleagues while also being available for our customers during flight preparation and when flights are taking place.

Regarding your observation of coworkers experiencing burnout and our lack of communication. Yes, we had and have singular cases of colleagues who have been on sick leave for a longer time since Covid started. The reasons for their absences are confidential. We only share what the colleagues themselves feel comfortable with. Being in constant contact with these colleagues, I can assure you that the diagnosis was and is not burnout for all of them. As much as I understand that it might be a source of wrong assumptions and rumours, also in the future I will put the trust of the colleagues first and not share any details about their situation with the overall company.
I had hoped that our repeated mental health presentations, sharing of personal experiences and the availability of the tool “open-up” had been a way to address the root causes. The average (obviously anonymous) number of users of open-up would emphasize that the danger is not anywhere near your description – and still we agree that it is always important to keep an eye on it.

We probably all agree that we must improve our systems and must ensure that more work is being done automatically. Over the past years there were constantly several improvement processes in place. Do we wish we had progressed here more? Absolutely! Can we shut off this operational system today and move immediately to another system? Unfortunately, not. Will we continue to work on this? Definitely, it is one big part of our current restructuring!

I am happy to continue the exchange in person or via teams.
Meanwhile, I wish you all the very best for your future.
Miriam