kununu Prüfprozess
33 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 4,2 Punkten auf einer Skala von 1 bis 5 bewertet.
After my first month at Raisin, it’s clear that the company is built on a foundation of professionalism and trust. Compliance is taken very seriously, and there is a collective drive among the team to do the right thing and contribute to the company’s long-term success.
The environment is incredibly supportive, and constant development is genuinely encouraged. This is backed by a generous personal development budget provided to every employee, making it clear that Raisin invests in our growth as much as the business itself.
- Die volle Homeoffice Möglichkeit, dadurch bin ich deutlich produktiver bei dennoch höherer Balance
- Jeder Tag ist anders - gerade im Bereich Customer Service, nie langweilig
- Faire Bezahlung und Vertrauen in Mitarbeiter
- flexible Arbeitszeiten
- Möglichkeit zur selbstständigen Arbeitsweise
- Anerkennung von Leistungen
- Fürsorge auch über den beruflichen Teil hinaus in schwierigenden Situationen
„Schlecht“ finde ich nichts
Vielleicht ab und an genauer nachfühlen, warum jemand die Firma verlässt / womit die Person unzufrieden war (wenn es nicht nur an einem passenderen Angebot lag)
Homeoffice Möglichkeit, dadurch kann ich auch arbeiten, wenn es mir zwar gut geht, ich aber ansteckend wäre und habe trotz manchmal langen Tagen immer noch eine sehr hohe Work-Life-Balance
Faire Bezahlung
Möglichkeit zur Teilnahme an Veganuary, es gibt einen Kultur Channel, in dem man verschiedenes teilen kann und noch viel mehr
Sehr respektvoll
Wertschätzende Führungsebene, viel Vertrauen, solange man dieses nicht ausnutzt
Flexible Arbeitszeiten, Homeoffice Möglichkeit
Raisin steht für diversity, culture und killt jede Person, wie sie ist. Ein großes Vorbild
Stetig wachsende Firma mit immer neuen Aufgaben. Der Tag wird selten so wie morgens vermutet - dadurch bleibt es immer spannend
- Starker Zusammenhalt innerhalb der ‚Leidensgemeinschaft‘, die sich aufgrund derselben Führungskraft gebildet hat.
- Internationales Umfeld mit vielen interessanten Kolleginnen und Kollegen.
- Flexible Homeoffice-Regelungen und Arbeitszeiten.
- Führungskräfte, die keinerlei respektvolles oder unterstützendes Verhalten zeigen
- Die direkte Vorgesetzte hat durch ihr Verhalten ein Arbeitsumfeld geschaffen, das emotional extrem belastend war – meine Therapeutin beschrieb es als eine Form von emotionalem Missbrauch
- Entscheidungen, die ohne das nötige Wissen und ohne Kompetenz getroffen wurden
- Mehr Fokus auf interne Strukturen statt auf reine Außenwirkung. Nach außen wird ein poliertes Image vermittelt – etwa durch prestigeträchtige Sponsoring-Aktivitäten wie beim Berliner Union Fußballclub – während intern viele Mitarbeitende an chaotischen Prozessen und fehlender Unterstützung verzweifeln.
- Auswahl und Training von kompetenten Führungskräften, die respektvoll und professionell mit Mitarbeitenden umgehen
- Wenn befristete Verträge nach zwei Jahren nicht entfristet werden, sollte den Mitarbeitenden ermöglicht werden, frühzeitig zu gehen, sobald sie neue Perspektiven gefunden haben, anstatt sie bis zum Vertragsende zu parken und dadurch willkürlich ihre Zukunft zu behindern.
(den einen Stern mehr gibt es nur wegen des tollen Teams, das ich führte und meiner Peers)
Kollegen waren freundlich, und das Produkt interessant.
Ich habe fast 20 Jahre Berufserfahrung und Raisin war mein vierter Arbeitgeber. Der Interviewprozess war lang, und das Gehaltsangebot änderte sich im letzten Moment.
Nach meinem Start erfuhr ich von einer Abteilungsumstrukturierung, die nicht im Vorfeld kommuniziert wurde. Meine Präferenzen für den Einsatzbereich wurden nicht berücksichtigt, und die Einarbeitung war sehr knapp.
Die Arbeit beinhaltete viele unnötige Videomeetings, strenge Dokumentationspflichten für Aufgaben und Arbeitszeiten sowie häufig späte Meetings, die die Planung erschwerten. Die unterstützung durch das Abteilungsmanagement war nicht genügend.
Nach ein Paar Monaten wurde mein Vertrag beendet. Mein Gesamterlebnis ist sehr belastend, und ich rate potenziellen Bewerbern, sich gut zu informieren, bevor sie eine Stelle antreten.
Ich empfehle dem Management aufrichtig, anonyme Bewertungen meines ehemaligen Abteilungsleiters einzuholen und Maßnahmen zu ergreifen
I like the open-minded, respectful and supportive mindset.
Very positive. I like to work with friendly and interesting people.
I like the flexibility in terms of working hours and working hybrid and sometimes from abroad.
I already learned a lot here.
I enjoy working with my team members.
My supervisor is reasonable and communicate his expectations clearly, gives constructive feedback.
Everyone is kind and respectful.
My salary could have been higher.
I like the tasks and it enables me to be more creative.
Flexibility but not much else
You'll have a hard time if you want to do your job right. Team leads talk behind your back, share private information with other leads and colleagues and cannot support you with tasks or will give you wrong information. If you then do it wrong, you will be blamed. There is extremely high competitiveness between different teams. Asking for help will not only result in not getting any – it will show negatively in your reviews.
Take an extra close look at what certain team leads are doing. I have seen unparalleled incompetence in some of the leads, including unwillingness to learn tools, lying to stakeholders, deflecting blame on others, talking openly about employees' private information (things like salary, religion and other). It is only a matter of time until this kind of mentality will negatively impact business and team morale. Some individuals are lucky they did not (yet) get sued by employees.
I wasn't forced to work in the office during the pandemic.
The mentality is bad. It is only about "work work work". Cohesion between colleagues is maintained artificially through so-called team events or retreats. It doesn't matter that not everyone is comfortable with it.
Given there was a big cost-cut all these events come with a bad taste.
Take a step back and behave a little more humanely in your dealings with one another.
The work atmosphere got bad since the merger happened in 2021. The bigger the company, the less did people care for each other.
Inside the company the image started suffering in 2021. From then a lot of competent colleagues were rather kicked out or they decided to leave on their own.
Depends on how serious you take your job.
There are a lot of trainings offered and it is up to you which one of them you attend. You also then have to plan carefully because the workload that cannot be done during training time, will have to be dealt with in your free time.
The salary became almost fair if you worked long enough in the company. Of course, you have to negotiate every year anew and hope for a good compensation.
There is definitely room to improve. Colleague going to the office complained about running air condition and cold temperatures inside.
Everybody used to get along with all the colleagues great - in the past. Since middle of 2021 there was a bad mentality of everybody caring most for him/herself.
Cannot really comment on that. Made no observation.
Higher management levels did not really care for the direct reports. You were supposed to work, nothing else. There was no support for career aspirations.
Homeoffice was granted to everybody since the pandemic started and the company took care of providing all devices you needed for work.
Depending on the team you worked with, the communication could be good. There were sometimes more and more occasions when you felt excluded.
I heard women culture was empowered on the surface. I did not oberserve women getting empowered to get promoted.
The topics were interesting. And you had to deal with them no matter how unexperienced you were.
There have been things, but they are gone.
Try to see employees not just as resources, but as human beings.
If you want to be diverse and inclusive: Do it. Not just talk the talk, but walk the walk.
Do not shift focus every few months, employees won't know what the strategy was.
Set boundaries for people. There is clearly a culture where especially white men can do and say whatever they want.
After the merger with Deposit Solutions, a lot of people now move into processes and continue to live the DS Top-Down culture that never was Raisin's culture. Besides, the layoff in the last month and people leaving out of free will leave an atmosphere of insecurity and unease.
I'D say in the Fintech area they have quite a good reputation.
Never any issues here. Every over hour came out of free will, no force into that direction.
You have budget for it, but the company do not have career paths and so you Lead won't have any idea how to develop you. Everything must come out of you. Raisin is not actively interested to develop employees, when they are not in the annual Talent Program.
Promotions are done without any plan for the future which comes from missing career paths.
Salaries are average or below, depending on where you work and how well you negotiated. They offer company pension scheme.
Also here, a lot of talking and internal initiatives, but I cannot see something really coming out of it. Management does not care about it.
Really depends on which department you work. I'd say in general it's falling apart.
I see no issues here.
If the management does not lead as good example, how should Leads be better? There are trainings for Leads, but I am afraid I never experienced a company where most of the Leads seem to be unqualified to lead people.
Great IT department, home office, well-equipped Office. Nothing negative to say about it.
Once, the management was transparent. Today, Raisin is an intransparent corporate, nobody knows what's the visions and where we are going. Additionally, the cost cut and connected lay-offs were sugar-coated as "simplification".
There is a lot of talking about that and a female Managing Director. Besides, there is nothing like that. The company is clearly made for (old) white men.
Raisin will say: But look at how diverse we are. Well, that mostly comes from the Tech Department and there are not enough qualified people in Germany, so they are forced to hire somewhere else, e.g. India.
What I see is, that most POCs are leaving and the one staying are held in lower positions.
What I see is, that the Berlin Office clearly is not made for people with diablilities. Heavy doors, small bathrooms. Certainly, a person in a wheel chair is lost in this building.
Besides homosexuality, I wouldn't consider Raisin a safe space for anyone LGBTQIA+.
On a more general level, they have a "D&I" program. I never experienced coming something out of it. Also, "Diversity" and "Inclusion" are good, even though you do not do anything for it. Butt what about "Equity" ... ?
I'D say for 1, 2 years it's thrilling. After that, It kind of gets repetitive.
Da gibt es leider nichts mehr, was ich reinschreiben kann. Alles, was ich gut fand, ist nach und nach verschwunden.
Den Weg, den die Firma genommen hat. So schade, dass aus einem guten Arbeitgeber so eine Firma geworden ist.
Es sollte dringend was unternommen werden. Der Arbeitgeber weiß wahrscheinlich selbst ziemlich genau, welche Punkte das aktuell sind.
Es war ein Wohlfühlunternehmen, seit dem sogenannten "Merger" geht es nur noch bergab. Völlig unklare und unstrukturierte Richtung seitens des Managements, keiner ist vor einer Kündigung sicher. Wobei immer schön auf "Eigenkündigung" gedrängt wird, damit das Arbeitsamt nicht hellhörig wird. Sehr unfeine Methoden. Unbefristete Mitarbeiter sind genauso gefährdet.
Eigentlich sind alle Bedingungen dafür top. Leider hat sich auch hier das meiste zum Negativen entwickelt. Niemand achtet mehr auf Arbeitszeiten, sodass Überstunden einfach unbeachtet bleiben. Es gibt viele Abgänge und dadurch mehr Arbeit. Stellen werden nicht nachbesetzt, sogar zusätzliche Aufgaben verteilt. So ertrinkt man in Arbeit aber alles muss weggearbeitet werden, sonst gibt es Beschwerden des Managements über liegengebliebene Tickets. Wie erwähnt werden die Überstunden, um das zu gewährleisten, nicht beachtet.
Da gab es einige Katastrophen. Über Nachhaltigkeit scheint man sich keine Gedanken zu machen. Zumindest zeit dies das Handeln.
Das einzige, was an dieser Firma toll ist und war. Unabhängig der Situation und Abteilung. Man unterstützt sich uns es herrscht eine tolle Kultur.
Zunächst war ich sehr zufrieden. Auch hier eine völlige Veränderung. Die direkten Teamleads bemühen sich und machen ihren Job gut. Bis zum Merger, dann wurden sie so überfrachtet, dass sie im Prinzip keine Möglichkeit mehr hatten, ihren Job zu machen und sich um die einzelnen Teammitglieder zu kümmern. Es erfolgt oft keine Antwort oder nach Tagen, Themen werden immer wieder vergessen und Kernaufgaben vernachlässigt. Von dem ursprünglichen Einsatz für jeden einzelnen ist nichts mehr da. Abspeisen mit Floskeln ist da auch nichts neues. Kurzgesagt haben die Teamleads keine Zeit mehr für ihre Aufgaben als Teamlead.
Alles über den Teamleads zeigt sich in letzter Zeit von gruseliger Geringschätzung der Mitarbeiter. Ich hoffe, die Situation verändert sich wieder nach dieser schweren Phase.
Das Büro ist schön, die einzelnen Büros oft nicht zu voll und groß, nette Lage und man wird versorgt mit allem, was man braucht. Das ist wirklich erstklassig. Leider zählt zu den Arbeitsbedingungen auch das Gefühl von Sicherheit der eigenen Position, was bei keinem mehr da ist.
Eins wird versprochen, die Mitarbeiter beruhigt, Monate später kommts genau so wie befürchtet. Man hat das Gefühl, das Management versucht die Mitarbeiter naiv zu halten. Leider glaubt nach ein, zwei Malen niemand mehr solche Versprechen. Es ist so bitter, wohin sich die Firma entwickelt hat. Früher war alles recht transparent und man wusste, wohin die Reise geht.
Es wird leider nicht besonders gut bezahlt aber auch nicht besonders schlecht. Was ok ist, wenn die Bedingungen schön sind. Das ist leider nicht mehr der Fall. Sogenannte Gehaltserhöhungen sind nicht verhandelbar und reichen nichtmal für eine halbe Tankfüllung. Wertschätzung bzw. Anerkennung der Arbeitsleistungen habe ich mir irgendwie anders vorgestellt als lediglich ein Inflationsausgleich.
So, wie die Kündigungen hier verteilt werden (offiziell Auflösungsverträge) kann man keine Gleichberechtigung mehr erkennen.
Früher ja, sehr. Mittlerweile voller Anspruchslosigkeit und Eintönigkeit.
Collaboration among colleagues is exceptional.
Work-Life-Balance needs to become a focus point in the company. A clear vision and mission would help as well as clearer communication
Unfortunately the work atmosphere has worsened significantly in the three years that I have been working here. The lack of a company vision has become obvious: ("why are we doing what we are doing? Because we want to be the best. Why? Because winning is fun.") Those answers have been given by top management despite them working on a standard vision-mission-goal setup which is just not implemented. Some colleagues have left the company because this has simply not been enough for them. If you are purpose-driven, this is not the place for you.
My main critique though is the lack of direction and respect for the employees. Internal surveys have been showing for years that people are suffering from a high workload and conflicting priorities, but new work is added on top and I personally know of at least 3 people with burnouts.
This depends a lot on who you ask. While top management is very well connected and Raisin continues to be usually very well reviewed in public, this changes when you switch to non-management positions, where lack of vision and benefits make Raisin as an employer less than average.
As mentioned above: this isn't a consideration of the company or management. Too many people are working with too high workload for way too long leading to burnouts and frustration.
Personal training budget and internal trainings are nice but you need to be self-driven and organize everything for yourself. While I have seen some people rising through the ranks, for others and despite equal skills the only way was to continue in another company. Maybe a formalized career development plan would help.
Top management has made this clear "nobody works here only for the money." Which translates to: Salaries are to my knowledge average with some exceptions to the downside. ESOP program is offered, which is unusual and good for whoever is interested.
Non-existent. Other than with the Ukraine war - where top management seems to be personally affected - social and environmental impact is nothing of importance to the company. Some initiatives are tolerated as long as they don't cost too many ressources and only when driven by employees.
You can apporach anyone anytime for support and colleagues are supportive. This has changed slightly after the merger last year but I still see this as a big upside workiung at Raisin.
Not many older colleagues. However age seems to be not an important factor.
Depends significantly on the superior. But similar to interacting with colleagues I still see this on the plus side while working at Raisin. Unfortunately internal evaluations are mainly top-down and there is no formal feedback mechanism for superiors.
Raisin Berlin has a stunning office, but other locations are not so fortunate. The announcement to find another solution for the Hamburg office left some colleagues worried. Despite a rooftop terrace in Berlin, flexible working hours are definetively positive. Hardware is ok, but if you have a problem and solve this yourself, you might need to wait a long time since IT support is (as many) seriously understaffed and overworked.
Depends on the hierachy level. Among peers communication works usually well, though the merger with DS has made this significantly more difficult as the company cultures have been very different. What is sad is that the bi-weekly townhalls in which top management has in the past answered anonymous or spontaneous questions has become a top-down monologue where only previously selected questions are being answered. "If you have further questions, please contact me directly" if a question has not really been answered suggestes opennes and approachability, but it also leaves a bad feeling why those answers can't be given in public.
Raisin offers internal programs and events for women (to my knowledge only for women) and when filling new positions they are trying to aim for diversity. On a team and medium management level this seems to work. Unfortunately the higher management consists (with two exceptions) of middle-aged white men.
This varies widely depending on your position and area. In general tasks are interesting, though you might need to work on very outdated tech stack as the company's replatforming is taking a lot longer than originally expected.
So verdient kununu Geld.