Star 

Alliance 

Services 

GmbH

Bewertungen

Gut am Arbeitgeber finde ich

Interesting insights into intercultural communication in practice on all hierarchy levels. Position "between" airlines helps to understand how airlines work and how different markets behave.

Schlecht am Arbeitgeber finde ich

Micromanagement, lack of trust and decision processes are not up to today's requirements for an attractive work environment.

Verbesserungsvorschläge

Embrace a more modern leadership style and put more trust in the experts that you hired.

Arbeitsatmosphäre

International team with (pre-CoVid) many young people, lively and fun, while working hard.

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Work-Life-Balance

Depends on how you handle it. People start around 9 am and quite some stay late, but it's not an expectation. Home office only acceptable since CoVid didn't leave management a choice.

Karriere/Weiterbildung

Not many opportunities inside the company (too small, hierarchy too flat). Online training sponsored by company since CoVid. Some opportunities to move to member airlines, based on interaction in projects etc.

Gehalt/Benefits

Salaries are a close-kept secret. Social benefits in line with German legislation.

Kollegenzusammenhalt

The share of people that are underperforming or just plain difficult is very low. All in all, a friendly and clever team - although more recently, many of the more clever and more friendly people have started to leave.

Vorgesetztenverhalten

Nice people, but none of the direct reports can truly make any decisions. Complete company is basically a one-man-show. As long as you are in agreement, all is good.

Arbeitsbedingungen

Nice benefits, especially if you like traveling (after 6 months). Modern office space directly at airport. Some perks like fitness studio membership fee subsidy.

Kommunikation

Of course there are the regular "town hall" type of meetings where selected information is shared. But other than that, management tends to keep information to themselves. This is already apparent in the (only recently refurbished) office layout with a closed area for Management and Direct Reports.

Interessante Aufgaben

Airline business is always interesting!

Gut am Arbeitgeber finde ich

Man kann viele Dienstreise in Business Class und First Class machen, wenn man zum Management gehört

Schlecht am Arbeitgeber finde ich

Fragwürdiger Führungsstil, Experten fehlen

Verbesserungsvorschläge

Star Alliance braucht dringend mehr Coaching

Arbeitsatmosphäre

sehr fragwürdiger Führungsstil.

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Work-Life-Balance

Man kann früh nach Hause gehen, meistens ist das Management auf Dienstreisen

Arbeitsbedingungen

Alte Büros mit sehr schlechter Heizung

Gut am Arbeitgeber finde ich

International and interesting working environment

Schlecht am Arbeitgeber finde ich

Top Management is fundamentally lacking trust, instead micro managing its employees

Verbesserungsvorschläge

Respect and trust employees who are generally hard working
Listen to employees and incorporate ideas

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Work-Life-Balance

All about face time. No trust in. working from home or elsewhere.
Long hours are not acknowledged.
Overtime due to business travel expected.
Not family friendly.

Karriere/Weiterbildung

If training then very selected and mostly same people.

Kollegenzusammenhalt

Also depending on the person, usually not too bad within department but cooperation between departments not existent

Vorgesetztenverhalten

Depends on the person, very different depending on department

Arbeitsbedingungen

Terrible, 50% of work stations don't have lots of daylight.
Issues with aircondition and heating for years and problems still exist.

Interessante Aufgaben

Very interesting place to work and work itself. Problem that some people have 200% work others