Vivid 

Money

Bewertungen

Hi dear employee,
Thank you so much for your feedback. It is always appreciated so that we can take it into account.

We are happy to read that you enjoy Vivid's working atmosphere, the possibility to get involved in interesting side projects as well as our approach towards internal promotions. We are continuously working in order to make such points even better in the future.

In regards to the feedback and overall decisions, we do have multiple ways of getting feedback. We do care very much about what our employees think about different aspects of employee satisfaction and engagement. For this reason, we do have yearly engagement surveys and regular feedback forms to get more and more insights. Accordingly, we have implemented many changes that lead to excellent results considering the overall good of the company. That is, while we cannot take 1 by 1 personal preference, we do take decisions on a global and company-wide scene. Anyway, we would highly encourage you to contact us directly so we can have better clarity on which aspect makes you feel this way, and we will always try to improve.

When it comes to remote working, we are happy to acknowledge that we do have a remote working policy in place, and that effectively, we widely allow our employees to work remotely.

Thanks again for your feedback, and I hope that this resolves the pain points that you put across. As always, please, refer to us if anything is unclear.

Your HR Vivid Team

Thanks a lot! :)

Your HR Vivid Team

Hi dear employee,
Thank you for your feedback.

I am sorry to hear that you feel how you write. We will try to address some points below.

At Vivid We have a vision and strategy in place. That means that we enable a lot of different changes according to your feedback. To name a few, we do have weekly Open Ear HR sessions and Round Tables in order to have your heard voice.

Nothing is perfect but we are trying our best to create an environment in which you can feel comfortable, develop yourself, and have the feeling of belonging so that you feel like a proper Vividian.

From the time you left the review, there are many things that have already been worked on and have been improved.

Here are some:

We are enabling our employees to work from home following a hybrid approach to guarantee the security and health of our team while keeping the Vivid culture present and further developed. In regards to this, we do provide corona rapid tests in the office. We follow up the recommendations of the Government - for example, as of now, we make our regular employees coming to the office test 2 times per week. We have never made our employees pay for corona tests.

Regarding the equipment in the office, every customer care desk is equipped with an internet connection, cables, and screen. We also do provide keyboards, mouses, headsets, and any other accessory at demand. We also have rooms for meetings and brainstorming sessions. We make sure that we have a convenient and efficient workplace for all of you - that is the main job of our IT Support Specialist.

I hope this resolves some of your concerns.

Your HR Vivid Team

Hi dear employee,

Thank you very much for your valuable feedback. We are sorry that you feel this way about Vivid. It is our main goal that ALL our employees feel accomplished, satisfied and cared for at Vivid.

In your message, there are details (mostly assumptions) that are not true so I will try to give you a detailed answer.

When it comes to working conditions, we do offer a range of benefits based on the pain points of our employees, and what is more, we keep doing it to provide the best employee experience at all times. Benefits like mobility and food subsidies, Team budget, Learning budget, complete coverage of all costs of gym options, free mental health app - with dedicated psychotherapists, Vivid Prime for free, among others, are there for all Vividians. We are additionally providing salaries that match the average ones of the market and yearly salary reviews. When it comes to working conditions, we do offer multiple options to benefit the Life-Work Balance. For employees working in shifts, we are also very flexible by hearing your preference and allowing you to swap. When it comes to communication efforts, we have different global company meetings in which we tackle a wide spectrum of topics, different Slack channels, coaching with HR members, and a powerful content management tool in which we collect and update all info regarding employees' care, satisfaction and safety. However, we can only improve and we are inviting you to contact us to provide more details about this communication aspect.

In regards to your main pain point - forcing employees to come to the office even with 1 single positive case - we must say it is not true.
We passed from 5 days to work in the office to a remote-friendly policy (yes, we do have a Remote work policy which reinforces this idea), offering 3 days working in the office and 2 at home. Monthly, we are talking about 12 days working from the office out of 30 days that you can arrange at your preference, on the shift of your choice.

When it comes to COVID-19, we do have policies in place that ensure safety at all times: Hot Desk Policy and Office Workplace option. Needless to say, we are following the recommendations of the German authorities. In case there is any positive case (regardless of the employee tested positive or negative that specific day or any day close to the day where he/she was in the office), we inform everyone who was in the office that day to quarantine for 2 weeks regardless of consistent negative corona test results. And that is exactly what happened regarding the case you are writing about. So we did, and in that case, we took measures and led to a successful situation for all of us.

It is part of our culture to reinforce onsite efforts to preserve our company culture and values, however, and as we have mentioned, we remain flexible as well as we conduct Engagement Surveys to listen to our employees and work on your wishes.

We are extremely happy to be able to say that our working culture is strong and Vivid, that there are good relationships with managers and that we offer endless possibilities to develop oneself professionally as well as many possibilities to grow within Vivid.

I hope this answers your concern, and please, feel free to reach out to us in case anything is unclear.

Your HR Vivid Team

Thanks a lot! :)

Your HR Vivid Team

Thanks a lot! :)

Your HR Vivid Team

Thanks a lot! :)

Your HR Vivid Team