Key Account Technologist (all genders)

The group you’ll be a part of

In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's panel products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.

The impact you’ll make

The Key Account Technologist (KAT) will play a pivotal role in managing and nurturing relationships with our key customers. This position requires a deep understanding of advanced packaging / semiconductor processes and equipment, as well as the ability to provide technical expertise and support to ensure customer satisfaction and success.

What you’ll do

• Customer relationship Management: Develop and maintain strong relationships with key accounts acting as the primary technical point of contact
• Priority Alignment: Drive alignment between account teams and panel product line on priorities for market penetrations and defenses
• Process Optimization: Collaborate with customers to optimize advanced packaging / semiconductor manufacturing processes, ensuring the highest levels of efficiency and performance
• Product Demonstration: Organize product demonstrations and presentations to showcase the capabilities and benefits of Lam Research technologies
• Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services
• Tranining and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies

Who we’re looking for

• Education: Bachelor, Master or PhD degree in Material science, Chemical engineering, Engineering or related technical field. Advanced degree preferred
• Experience: Minimum of 10 years of experience in the advanced packaging / semiconductor landscape
• Technical expertise: Strong knowledge of advanced packaging / semiconductor manufacturing processes and equipment. Experience working as a process engineer at either a semiconductor / advanced packaging manufacturer or equipment company preferred
• Communication skills: Excellent verbal and written communication skills in English required. Additionally, strong communication skills in either Chinese or Korean considered a strong advantage
• Travel: Willingness to travel internationally up to 25-30%

What we're offering

This position is subject to the Austrian Collective Bargaining Agreement for employees in the Metal Technology Industries in occupation group G, depending on education. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ('Lam' or the 'Company') is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.