Junior Sales & Technical Support Specialist

SpotLIGHT of the job

We are looking for a Junior Sales & Technical Support Specialist to join our Nordic Key Account team in Gothenburg. This is an exciting opportunity for someone with a strong technical interest who enjoys supporting customers, coordinating projects and developing their product knowledge.

Working closely with the Nordic Senior Key Account Manager, you will provide technical, operational and administrative support, helping customers and installers throughout the customer journey and contributing to the growth of our Nordic business.

Responsibilities

• Act as an operational point of contact for customers, installers and project stakeholders.
• Provide product and application support, coordinating technical enquiries with relevant internal teams.
• Support project execution by coordinating activities and following up on agreed actions and commitments.
• Participate in customer visits, installations, training sessions and product demonstrations as required.
• Identify customer needs and additional sales opportunities within ongoing projects.
• Manage customer administration, quotation follow-up and project documentation, ensuring accurate CRM records.
• Gather customer feedback and prepare reports and support materials for the Key Account team.

Skills & Experience

• A strong technical interest and willingness to develop product and application knowledge.
• A customer-focused mindset with strong communication and relationship-building skills.
• Good organizational and administrative skills, with attention to detail and a structured approach.
• A proactive attitude and the ability to manage priorities and follow up on outstanding tasks.
• Good knowledge of Microsoft Office and experience with CRM systems, preferably Salesforce.
• Experience with SAP is an advantage.
• The ability to work independently while collaborating effectively with colleagues and customers

What matters to us

We understand not only the power of the visible, but also the invisible. Like light, diversity is intangible, but it is perceptible. We value the uniqueness of every person and see this as a driver of innovation. Qualified applicants will be considered regardless of, for example, origin, skin color, gender, religion, age, sexual orientation, gender identity/expression or disability.

As the contact person for this position, a great candidate experience is important to me! I will reach out to you within 7 days. Please inform me of any assistance you may need, so I can best support you throughout the hiring process.

Talent Acquisition Partner

Kristina Popovic

kristina.popovic@zumtobelgroup.com

Who we are

At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance. Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature. Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities - as a group, and through all our individual brands, Thorn, Tridonic and Zumtobel.

Learn more about our Group in our enlightening video - where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives.

Follow us:

WE ARE PASSIONATE ABOUT LIGHT.

We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life.

WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS FOR A SUSTAINABLE FUTURE.

Sustainability and innovation drive everything we do - shaping a responsible, climate-neutral future.

WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME.

While we have grown from a family business into a global organization, our collaborative spirit and familial culture remain integral to our identity.