Coordinator - International Repairs & Services, 80-100% (f/m/x)

Service Coordinator (m/f/d)

• You coordinate calibration and repair orders together with our internal sales team and international service centers
• Keeping an eye on turnaround times and other key performance indicators (KPIs), you help ensure efficient and reliable service processes
• When it comes to questions about our international service processes, you are the central point of contact
• As the internal link between sales, technical support, and the testing department, you help ensure smooth collaboration across teams
• Organizing and coordinating shipments is also part of your role

• You have completed a commercial or technical education or bring relevant professional experience
• Communication comes naturally to you, and you enjoy working independently and taking ownership of your tasks
• With your strong service mindset and organizational skills, you stay on top of multiple topics while working in a structured way
• You communicate confidently in both English and German, written and spoken
• Experience with ERP systems and a good technical understanding are an advantage

• Flexible working models that adapt to your life 
• Learning and development opportunities for professional and personal growth  
• An international environment with English as our common language 
• Wellbeing support, including physical and mental health programs 
• An in-house canteen offering freshly prepared meals
• Family & childcare support for working parents, including flexible and holiday childcare options
• Sustainable mobility options and support for eco-friendly commuting