Raiffeisen 

Bank 

International 

AG 

(RBI)

Vorstellungsgespräche

Verbesserungsvorschläge

At least try to seem focused/interested during the interview, keep the camera on, ask relevant questions

Verbesserungsvorschläge

I have never experienced such a poorly conducted application process. Nobody should ever expect any professionalism anyway, but ghosting an applicant after an interview is a new low. Emails do not get answered, so you have to resort to phone calls if you want to hear back about the posting beyond the automatically generated "we'll-let-you-know-as-soon-as-possible" message you get when you apply. I have talked to not the recruiter, but to one of their superiors not once, not twice, but thrice. To be fair, she was lovely on all three occasions, but her seemingly agreeing that a delay of two months is unacceptable is meaningless when her supposed sentiments are reflected in no way in the actual recruiting process.

As it is, RBI, or at least Risk Management at RBI is not something I could redommend to anyone. I'll definitely stay away from them.

December 2021: A bit more than a month ago, more than a year after my last attempt, I decided to apply here again, hoping things got better. Au contraire! Emails are still not answered, but now the recruiting team is also hardly reachable by phone. One time a phone centre lady answered my call. It's puzzling to me why RBI can't afford it's own phone number for their HR (or whatever is was most recently renamed to.) So this was an issue when after a month of radio silence I wanted to learn about the status of my application.

After several tries I finally managed to get hold of a recruiter, which led to my most bizarre experience this year. This guy simply refused to understand what my name was. My surname is not Austrian, so I often have to spell it. This had never caused me any problems until this call. Neither in Austria nor in other countries, neither in English nor in German nor in anything else, neither over the phone nor face to face. It took this guy literal minutes to find me in their system because he just couldn't handle my name, swapping letters that look and sound nothing alike seemingly at random. He assured me, though, that he was doing his best, which was the saddest thing he could've said because I actually believe him.

This is bad enough, but I haven't got to the worst. It turns out that I'd already got rejected a while ago, they just forgot to send me the email. This is the second time this has ever happened to an application of mine at RBI. The explanation I was given over the phone was that the hiring process had already closed, hence the rejection that I should've received even before my first call attempt. The one tiny issue is that the same posting is still up on their own website as I'm writing this, ie. after all the time between the alleged original date of the rejection and today, 16.12.2021. The recruiter also alluded to my documents not having been processed, so RBI really did their own kind of hat trick with this one if you will.

At this point I have had several applications at RBI, and all of them had some major process braking errors on their side. You can't just brush it off saying "mistakes happen." They do happen sometimes, but only occasionally. In my case the average number of these major errors per application is above 1. Their sheer frequency makes. me think that specifically the recruiting team at RBI is probably not compliant with the current Austrian anti-discrimination legislation. It certainly looks like that.

On the flip side, the application process at RBI is so absurd, I can't not recommend it anymore. But don't forget to share your horror stories afterwards.

Bewerbungsfragen

They were interested if I wanted to do a PhD.

Verbesserungsvorschläge

Es gibt von meiner Seite nicht wirklich etwas zu bemängeln. Man könnte das Inserat eventuell optisch moderner gestalten.

Bewerbungsfragen

Verbesserungsvorschläge

Das erste Bewerbungsgespräch liegt bereits 3 Monate zurück - die versprochene Rückmeldung ist immer noch ausständig. Nach wiederholter Nachfrage (Anruf), wurde ich mit Ausreden und Rechtfertigungen vertröstet. Ich empfehle entweder direkt abzusagen oder den Bewerber ein Update zukommen zu lassen. So wie es in meinem Fall praktiziert wurde, ist es respektloser Umgang mit dem Bewerber.

Verbesserungsvorschläge

Wie hoch ist denn das Gehalt von diesen Experten, die es in den letzten 20 Jahren offensichtlich ganz gemütlich auf dem Schreibtischsessel hatten, dass es bei denen reicht, wenn sie ihre Schmierzettel in die Rohrpost (aber nicht die vom Technischen Museum) stecken.

Verbesserungsvorschläge

08/15 Recruiting wie so viele andere Unternehmen. Tipp: Trauen Sie sich, mal etwas anders zu machen. Schimmel-Absagebriefe waren auch schon vor 20 Jahren uncool und nicht wertschätzend.
Wenn sich ein*e Bewerber*in die Mühe macht und sich individuell auf ein RBI Inserat bewirbt,könnte man sich 30 Sekunden Zeit nehmen und eine individuelle Zeile in den ATS-Entwurf einfügen. Das wäre mal ein wahrnehmbarer Untschied!

Bewerbungsfragen

Verbesserungsvorschläge

I made an interview with 2 people from RBI, from one perspective the interview was good, from another perspective they were expecting to hear and agree with their opinions. In Scrum transarency and oppeness is required in order to be successful, unfortunatelly I didn't got that feeling on the interview. People were expecting political/diplomatic answers which is not the case in Scrum.

Bewerbungsfragen

After 3 months no answer from the company. Proficiency level 0.

Verbesserungsvorschläge

In Zukunft eine Absage besser abwägen wenn der Kandidat als geeignet erscheint und nicht absagen mit der Begründung man wird weiter nach einem geeigneteren Kandidaten suchen und circa nach 1,5 Monaten nochmal melden um die Stelle nochmals anzubieten

Bewerbungsfragen

2-3 Gesprächspartner fragten die üblichen Fragen (Motivation, Vorstellung des Jobs, wichtige Kenntnisse, Werdegang und Interesse zum Bankenwesen/HR)