By far the worst recruiting department in Austria
Verbesserungsvorschläge
I have never experienced such a poorly conducted application process. Nobody should ever expect any professionalism anyway, but ghosting an applicant after an interview is a new low. Emails do not get answered, so you have to resort to phone calls if you want to hear back about the posting beyond the automatically generated "we'll-let-you-know-as-soon-as-possible" message you get when you apply. I have talked to not the recruiter, but to one of their superiors not once, not twice, but thrice. To be fair, she was lovely on all three occasions, but her seemingly agreeing that a delay of two months is unacceptable is meaningless when her supposed sentiments are reflected in no way in the actual recruiting process.
As it is, RBI, or at least Risk Management at RBI is not something I could redommend to anyone. I'll definitely stay away from them.
December 2021: A bit more than a month ago, more than a year after my last attempt, I decided to apply here again, hoping things got better. Au contraire! Emails are still not answered, but now the recruiting team is also hardly reachable by phone. One time a phone centre lady answered my call. It's puzzling to me why RBI can't afford it's own phone number for their HR (or whatever is was most recently renamed to.) So this was an issue when after a month of radio silence I wanted to learn about the status of my application.
After several tries I finally managed to get hold of a recruiter, which led to my most bizarre experience this year. This guy simply refused to understand what my name was. My surname is not Austrian, so I often have to spell it. This had never caused me any problems until this call. Neither in Austria nor in other countries, neither in English nor in German nor in anything else, neither over the phone nor face to face. It took this guy literal minutes to find me in their system because he just couldn't handle my name, swapping letters that look and sound nothing alike seemingly at random. He assured me, though, that he was doing his best, which was the saddest thing he could've said because I actually believe him.
This is bad enough, but I haven't got to the worst. It turns out that I'd already got rejected a while ago, they just forgot to send me the email. This is the second time this has ever happened to an application of mine at RBI. The explanation I was given over the phone was that the hiring process had already closed, hence the rejection that I should've received even before my first call attempt. The one tiny issue is that the same posting is still up on their own website as I'm writing this, ie. after all the time between the alleged original date of the rejection and today, 16.12.2021. The recruiter also alluded to my documents not having been processed, so RBI really did their own kind of hat trick with this one if you will.
At this point I have had several applications at RBI, and all of them had some major process braking errors on their side. You can't just brush it off saying "mistakes happen." They do happen sometimes, but only occasionally. In my case the average number of these major errors per application is above 1. Their sheer frequency makes. me think that specifically the recruiting team at RBI is probably not compliant with the current Austrian anti-discrimination legislation. It certainly looks like that.
On the flip side, the application process at RBI is so absurd, I can't not recommend it anymore. But don't forget to share your horror stories afterwards.
Bewerbungsfragen
They were interested if I wanted to do a PhD.