Relationship w. Manager plays a crucial role than performance. Respect, Transparency and Trust are empty words here.
Gut am Arbeitgeber finde ich
My experience with the HR team was good. Despite is a startup but HR team tries to build a holistic system for employees.
Schlecht am Arbeitgeber finde ich
-Leadership lack of authenticity and empathy.
-New ideas and improvements are ignored.
-Lack of identification of performance measurements.
-Only 1 months of termination notification period, however managers are 3 months.
Verbesserungsvorschläge
- more feedback channel
- no power play
- should improve management competence, no passive aggressive communication
- focus on trust building with employees
Arbeitsatmosphäre
It really depends on which department, some teammates are supportive and relaxed, others, specially the older colleagues are respectless, they don't focus on solutions when something came out but pointing fingers and blaming, which is quite shocking.
Kommunikation
Communication with colleagues are quite friendly and support, however, managers often have passive aggressive communication style. Things that are discussed often not realised. There is a sort of KOL culture going on, a few key colleagues' voices pronounce louder, other colleagues are not taken into account.
Little transparency and leadership lack of authenticity and trust.
Work-Life-Balance
Once they expected us to work from 8 hour day shift plus 4 hours more in the evening.
Also there is a 12.5% over-working threshold, only time exceed from are compensated.
On the other hand, most customers have zero clue or respects of private time. You will get messages or calls even at 10:00pm.
Vorgesetztenverhalten
The supervisors in general are chilled but the mid level have too much power and too little measurements to constrain them. One's relationship with managers is weighted more than his/her performance and ideas. Some departments have a good leader who thinks for them, others just care about personal fame and gain.
Gleichberechtigung
Flat-hierarchy is a lie.
Umgang mit älteren Kollegen
Nicht so gut
Arbeitsbedingungen
Entire Customer support team including SDR, and SEs, customer support and onboarding team are in the same side and it's often loud
Karriere/Weiterbildung
No such concept


