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Toxic culture, poor leadership, and worsening conditions – works council urgently needed

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Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT bei CTS Eventim AG, Hamburg in Hamburg gearbeitet.

Verbesserungsvorschläge

Get a works council

Kommunikation

Since the new leadership took over, the company culture has deteriorated significantly. Morale is at an all-time low, and the number of written warnings and disciplinary actions has increased dramatically.
The new managers lack basic management skills and experience. Many seem more focused on internal politics, favoritism, and protecting their own positions than actually leading or supporting their teams. Communication is poor, decisions feel arbitrary, and there’s a noticeable atmosphere of fear and distrust.

Kollegenzusammenhalt

The colleagues themselves are still one of the few positive aspects of the job. However, even they are gradually starting to care less about the company and are becoming increasingly disengaged.

Work-Life-Balance

The company is pushing hard to enforce 4 days in the office. The offices feel stuck in the 90s — loud open-plan spaces with constant noise, endless meetings, and almost no quiet areas or phone booths for calls. Focusing on actual work has become very difficult.
Even though many colleagues are spread across different locations, remote work is heavily discouraged. Missing office days can quickly lead to a written warning. Work-life balance has clearly worsened under the new leadership.
I hope a works council is established soon so employees can push back against these unrealistic expectations.

Vorgesetztenverhalten

The new leadership team, primarily ex-McKinsey, lacks real-world operational experience. Those who had any practical background delivered outright disastrous results. Their management style is arrogant, overly theoretical, and completely detached from reality. They rely heavily on buzzwords and frameworks while showing little understanding of the actual business or empathy for the team. Poor decision-making, combined with heavy politics and favoritism, has significantly damaged trust and morale.

Interessante Aufgaben

The work consists largely of repetitive, monotonous tasks with very little variety or intellectual challenge. There are hardly any modern technologies or innovative projects — instead, the majority of the time is spent on outdated systems and tedious migrations. The role feels stuck in maintenance mode rather than offering any meaningful or interesting work.

Gleichberechtigung

There is very little gender diversity in the company. The vast majority of employees and especially the leadership team are male, with almost no women in visible or senior roles. Equal opportunities feel more like a buzzword than reality

Arbeitsbedingungen

Salaries are significantly below market rate and have not kept up with inflation. The strict return-to-office policy forces 4 days per week in outdated, uncomfortable offices with loud open-plan spaces and poor facilities. Overall working conditions are substandard and have clearly worsened under the new leadership.

Umwelt-/Sozialbewusstsein

Nothing

Karriere/Weiterbildung

Career growth is almost non-existent. The company frequently changes performance frameworks and evaluation systems without clear communication. They recently introduced a “modern” peer feedback process, but most managers and employees have no idea how to give constructive feedback. The whole system feels chaotic, inconsistent, and unfair, making any real career progression impossible.


Arbeitsatmosphäre

Umgang mit älteren Kollegen

Gehalt/Benefits

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