Schlechte Kommunikation und Führungsqualitäten im IT Department.
Gut am Arbeitgeber finde ich
The teams are very friendly, and the benefits offered by the company are excellent. For example, the company provides a pension plan, a job ticket, and many other valuable benefits. Overall, the benefits package is very generous.
Schlecht am Arbeitgeber finde ich
I worked in the IT department at Edekabank. Around two years ago, the current Head of Department was promoted to Team Lead. In my opinion, he lacks strong interpersonal skills, is often disrespectful, and behaves as though he is an exceptional manager, although I do not believe that is the case.
He has tried to create a structure in which each team member is responsible for a specific part of the system, while he himself avoids taking responsibility, because its often pointing fingers this team was responsible why is it not as expected.
Before his appointment, Edekabank was a company where people interacted on equal footing. Employees could approach anyone with questions, and the team as a whole took responsibility for its results. Although managing larger teams naturally requires different approaches, there are modern leadership methods that still promote collaboration and mutual respect.
The company even advertises a culture of working "at eye level" in its job postings. However, in my experience, this is not reflected in the IT department, at least not at the moment. If you contact the team lead, it is common not to receive any response at all—not even a brief message such as, "I'm busy right now; I'll get back to you later." Instead, there is often complete silence.
There were also more serious issues during my time there, but I prefer not to share those publicly.
Verbesserungsvorschläge
I would suggest promoting people who have been with the company for several years and giving them opportunities to advance when they are qualified. Being qualified should not simply mean being young or coming from a completely different company. Employees should have a clear career path and be able to see realistic opportunities for growth within the organization.
I would also encourage the company to return to a culture of communication on equal footing. In my experience, the current head of the department appears uncomfortable with frequent personal interaction and tends to avoid direct communication, instead acting primarily in a traditional managerial role and addressing the team only once or twice a year through a Teams announcement or a meeting. In my opinion, this approach is counterproductive and does not foster openness, trust, or effective collaboration.
Arbeitsatmosphäre
Within the team, the atmosphere was good. However, the Head of Department is relatively young and, in my opinion, lacks experience in interacting with people in a respectful and constructive way. This has made the overall working atmosphere more challenging.
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I believe the company benefits from having a good reputation because it is part of the EDEKA Group.
Work-Life-Balance
Work-life balance is quite good, as the company offers attractive opportunities such as the option to work from abroad for one month, among other benefits.
Karriere/Weiterbildung
In my experience, employees with long-standing experience at the company have limited opportunities for promotion, while external candidates are often hired directly into senior positions despite having no prior experience with the company. There also does not appear to be a clear career path for employees who want to progress into higher-level roles. Overall, the company seems to prioritize stability over internal career development and advancement.
Gehalt/Benefits
For the IT department, the salary was below €60,000 per year, which is below average for engineering roles. However, the company offers a good pension plan and a wide range of additional benefits that help compensate for the lower base salary.
Umwelt-/Sozialbewusstsein
From my perspective, there is a director who handles these topics very well.
Kollegenzusammenhalt
The working environment was quite good. There were people from all over Europe, and everyone generally had a positive and friendly attitude.
Umgang mit älteren Kollegen
I witnessed a situation where a woman who had been with the company for around one year was instructing a colleague who had worked there for more than ten years to complete what appeared to be an unimportant training. The way this was communicated made me feel a strong sense of second-hand embarrassment.
Vorgesetztenverhalten
Communication is very poor to almost non-existent. Messages often go unanswered, and in some cases, people have been promoted into roles for which they were not adequately qualified and were later dismissed. There is also no clear career path or transparent process for employees who want to advance within the company.
Arbeitsbedingungen
The building is nice, and the company provides the necessary computers and hardware required to do the job effectively.
Kommunikation
Within the team, the working relationship was good. However, in my opinion, the Head of Department overestimates his communication skills and presents himself as a strong communicator, while I would consider his communication abilities to be only average. There was also limited direct contact and interaction with the team.
Gleichberechtigung
I have only worked with male colleagues, so I cannot comment on this topic from personal experience. However, I have not heard any negative feedback or complaints.
Interessante Aufgaben
The systems are very complex, so people who enjoy challenges will likely appreciate this type of work.