EQS 

Group 

GmbH

Bewertung

Dear EQSer,

Thank you for taking the time to share your thoughts with us. We recognize that you seem very frustrated at the moment, and we would like to understand this better. If you want to discuss any topics in more detail, we encourage you to reach out to your Culture & People Business Partner. We are here to help.

Turning to the matter of promotions and salary increases, we want to assure you that we take this very seriously. To foster fairness and transparency, we have continuously developed our processes, implementing multiple steps such as 360° reviews and several levels of approval. This structure ensures that our decisions are both fair and transparent. We actively promote from within and encourage internal mobility, allowing employees to successfully transition into new roles across departments. Additionally, our Talent Attraction team highlights job openings through internal postings and our monthly C&P newsletter to attract internal candidates.

In response to your comments regarding leadership and company culture, we would like to emphasize the positive feedback we regularly receive from employees at all levels about the atmosphere and their relationships with our leadership team. Our Executive Team is known for being approachable and fostering open communication. Every employee is welcome to schedule a meeting to discuss any concerns or simply to have a friendly chat—whether at the coffee machine or in a more formal setting.

Lastly, we were particularly surprised by the title of your review. Our Customer Success department is well known across EQS for having an inclusive culture and strong team spirit. We find your comment does not do justice to the many colleagues who come to work every day with a positive attitude and a commitment to supporting each other, our customers, and our products. We firmly believe that this does not reflect the reality of our team spirit.

We are committed to continuously providing a supportive environment for all employees. Furthermore, we want to encourage you again to reach out to our C&P Team / your C&P Business Partner directly to discuss your concerns further.

Best regards,
Culture & People