Customer Service Manager:in Salary
Also referred to as:
- Serviceberater
- Sachbearbeiterinnen Kundenservice
- Kundenservicebetreuer
Full-time gross salary
Based on 23.483 salaries
Ø 41.000 €
Average salary
28.200 €62.400 €
Ø 38.800 €
10.088 data points
Ø 44.000 €
10.942 data points
Recalculated today
What is the salary for a Customer Service Manager:in in Germany? On average, you can earn 41.000 € gross annually, based on 23.483 collected salary information from kununu users. This equals approximately 3.417 € per month (assuming 12 monthly payments). Salaries typically range between 28.200 € and 62.400 € annually. Did you know: Men earn 44.000 € and women 38.800 € yearly on average. Your actual income as a Customer Service Manager:in will depend on your industry, work experience, and location.
Use the Gross-to-net calculator to easily calculate your net salary.
Do you earn the same as the rest of Germany?
Find out what the actual pay is in your industry and your city, and whether you are being paid fairly.
Salary for Customer Service Manager:in based on work experience and gender
The starting salary as a Customer Service Manager:in with less than 3 years of work experience averages 38.100 € gross per year. Generally, men start at 40.300 €, whereas women start at 35.800 €, corresponding to a salary difference of 11%.
After 10 years of work experience, the average salary for a Customer Service Manager:in is 48.600 € gross per year. The gender pay gap increases to 12%, with men earning 51.400 € and women earning 45.300 €.
6 out of 10 women are affected by the gender pay gap in this role. , whether you are affected and what you can do about it.
People Management and Salary
At the start of your career as a Customer Service Manager:in (with less than 3 years of work experience), you can expect an average salary of around 37.400 € gross per year without managerial responsibilities, and 42.900 € with managerial responsibilities.
After 10 years of work experience, your salary increases: An experienced Customer Service Manager:in without managerial responsibility earns an average of 47.700 €. With managerial responsibility, it is around 51.200 € gross per year.
Jobs for Customer Service Manager:in
Salary for Customer Service Manager:in by city
| City | Average salary | Salary range | Available Jobs |
|---|---|---|---|
| Customer Service Manager:in in Frankfurt am Main | 47.100 € | 26.400 € - 76.200 € | Jobs in Frankfurt am Main |
| Customer Service Manager:in in Stuttgart | 45.800 € | 30.600 € - 72.400 € | Jobs in Stuttgart |
| Customer Service Manager:in in München | 45.200 € | 29.500 € - 70.100 € | Jobs in München |
| Customer Service Manager:in in Hamburg | 42.600 € | 28.100 € - 64.000 € | Jobs in Hamburg |
| Customer Service Manager:in in Köln | 40.400 € | 26.800 € - 61.600 € | Jobs in Köln |
| Customer Service Manager:in in Nürnberg | 40.400 € | 26.700 € - 62.900 € | Jobs in Nürnberg |
| Customer Service Manager:in in Düsseldorf | 40.300 € | 27.300 € - 62.400 € | Jobs in Düsseldorf |
| Customer Service Manager:in in Berlin | 35.900 € | 25.300 € - 53.100 € | Jobs in Berlin |
Possible jobs for your next career step
The next career step as a Customer Service Manager:in with the highest salary is the position of Teamleiter:in, with an average annual gross salary of 63.500 €. According to kununu statistics, when a Customer Service Manager:in changes careers, most of them 8.1% choose the position of Sachbearbeiter:in. The job with the most open positions, into which a Customer Service Manager:in frequently transitions, is the role of Teamleiter:in. Currently, there are 2.490 open positions in this field.
FAQ
- • The average annual salary as a Customer Service Manager:in is 41.000 € gross.
• With 12 salaries, this corresponds to a monthly gross salary of 3.417 €.
• As a Customer Service Manager:in, you can earn on average a minimum of 28.200 € and a maximum of 62.400 € per year.
• The majority of the salary data range between 35.040 € and 41.880 € gross per year. - The net salary as a Customer Service Manager:in in Germany depends on various factors, including
Tax class
•State
• Social security contributions and
• personal circumstances.
On average, about 35-40% is deducted from the gross salary. This means that with a gross salary of 3.417 € per month, the net salary as Customer Service Manager:in is approximately between 2.050 € and 2.221 €.
For an accurate calculation that takes into account your individual factors, we recommend using the kununu gross-to-net calculator. - According to our kununu salary data, as a Customer Service Manager:in with less than three years of experience, you can expect an average starting salary of 38.100 € gross per year. This corresponds to a monthly salary of 3.175 € (based on 12 monthly payments).
- According to our kununu salary data, as a Customer Service Manager:in with 10 years of experience, you can expect an average salary of 48.600 € gross per year – this corresponds to approximately 4.050 € gross per month (based on 12 monthly payments).
- According to our kununu salary data, you will earn the most as a Customer Service Manager:in in these cities:
• Frankfurt am Main: 47.100 €
• Stuttgart: 45.800 €
• München: 45.200 €
These are the states where you can earn the most as a Customer Service Manager:in:
• Baden-Württemberg: 44.300 €
• Hessen: 43.900 €
• Bayern: 42.800 € - Yes, in Germany there are salary differences between women and men as a Customer Service Manager:in. Women earn on average 38.800 € gross, while men earn 44.000 € gross per year. Women earn on average 12% less than men.
- If you take on managerial responsibilities as a Customer Service Manager:in in Germany, your salary increases on average by 12%. This means an average annual salary of 47.450 € gross, while colleagues without managerial responsibilities earn an average of 42.425 € gross.
Holding a leading position comes with significant benefits from the added responsibility. - Yes, currently you can find on kununu 200 open positions as a Customer Service Manager:in in Germany.
Want to know more about salary?
On our blog, you will find valuable tips and tricks on the topic of salary.
Learn more about the Gender Pay Gap or make sure to confidently be prepared for salary negotiations and have a look into other related topics with our helpful guides.