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GetYourGuide
Bewertungen

Ihr Unternehmen?

62 Bewertungen von Mitarbeiter:innen

kununu Score: 2,8Weiterempfehlung: 52%
Score-Details

62 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 2,8 Punkten auf einer Skala von 1 bis 5 bewertet.

Lost track and completely overwhelmed leadership

2,0
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung nicht mehr bei GetYourGuide Deutschland GmbH in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

The lived diversity throughout all levels.

Schlecht am Arbeitgeber finde ich

Stop wasting everyones time with your strategy changes and bring everyone together on to a positive (longterm) mission. See and hear what your employees are really feeling and saying about you as a company (spoiler alert its really bad).

Verbesserungsvorschläge

Level up senior leadership communication skills and establish a clear strategy you stick to. Everyone is just tired of the changes for the sake of it. If you want to keep good talent pay them appropriately and offer benefits that make them stay (30 days PTO etc.).

Arbeitsatmosphäre

The work environment is influenced by a lot of uncertainty and lack of trust. Strategies are changing constantly and it seems to lack an overall strategy at all. Quite regularly there are lay offs or some colleagues just disappear. It feels like most colleagues have checked out and are either waiting for better times or a different job offer.

Image

They are trying their best to create an image of a leading travel tech company that will shape the future. As an employer brand they don't have the best reputation cause by the already mentioned re orgs, layoffs and unrealistic performance expectations. Even though they love to compare themselves to leading competitors like Airbnb, their global image as a leading travel innovation brand is not comparable at all to GetYourGuides.

Work-Life-Balance

My observation is that it depends a lot on what team are you on. There are some floors in the office where it seems like nobody is working after 4 and some teams are constantly staying late. A big issue though is there very limited PTO per year, only 25 days. This is on the lower end of most companies that size.

Karriere/Weiterbildung

Promotions are very strictly regulated and it often feels like you have to go so far above expectations and beyond your scope for one, that it is just not realistic. On the other hand some people seem to get promoted very easily, mostly because right place right time. This does not feel like a consistent framework.

Kollegenzusammenhalt

Colleagues have some bonding as most of them feel like they are in the mess together. That also leads to a lot of complaining, frustration sharing etc.

Vorgesetztenverhalten

A lot of inexperienced leaders who are trying to cope with the constant changes and try to keep up with their ambitious quarterly goals. In private conversation you hear leaders complain a lot about their lack of training and ability to lead team properly though change.

Arbeitsbedingungen

The Berlin HQ is located in a very old building. You can see and feel it. There are constant issues with broken toilets, noise from outside due to old windows and wifi issues. Personally I think it is time to move to an office that fits a "global tech company".

Kommunikation

All communication, especially from senior leadership, is around how successful the company is and how GetYourGuide is shaping the future of travel. There is no open communication about the very visible problems the company is facing that lead to constant re orgs, lay offs and budget cuts.

Gehalt/Benefits

Compensation seems to be very fair but not above industry benchmark as they claim. Also there are no extraordinary benefits.

Gleichberechtigung

One positive dimension for sure. I have never worked in a company where I have seen such diverse teams. There are a lot of openly queer leaders and it feels not just accepted but encouraged to be yourself.

Interessante Aufgaben

To be honest tasks are not really interesting. Mostly it is about trying to fix the basics and a lot of chatting with AI agents. You won't work on building the next big thing in this company thats for sure.

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Puls

Bewertungen zeigen das große Ganze. Puls zeigt den Moment.

Wie läuft deine Arbeitswoche?

Anonym · Sieh, ob’s deinen Kolleg:innen auch so geht.

Clueless and chaotic.

1,9
Nicht empfohlen
FührungskraftHat zum Zeitpunkt der Bewertung bei GetYourGuide Deutschland GmbH in Berlin gearbeitet.

Verbesserungsvorschläge

Stop messing around and stick to a strategy. The constant changes and restructuring are to nobody's advantage.

Arbeitsatmosphäre

The atmosphere is chaotic - strategies change every few months, people are left stressed and confused.

Image

External perception is still good, not a bad brand to have on your CV.

Work-Life-Balance

Working hours are long and often difficult to combine with family duties; mandatory work-from-office on three fixed days per week; ever fewer days for remote work.

Karriere/Weiterbildung

Use this as a jumping board, don't expect to stay here for long.

Gehalt/Benefits

Considering the actual hours you'll be working, the hourly wage is lower than at other places in Berlin.

Kollegenzusammenhalt

Most colleagues are great, but recent successive waves of redundancies are taking their toll.

Umgang mit älteren Kollegen

Older colleagues or those with "difficult" family schedules are generally at a disadvantage compared to younger new hires.

Vorgesetztenverhalten

Senior leadership is not up to the task of running a firm this complex. Most recent management hires do not match with the company culture.

Arbeitsbedingungen

Long hours, loud office, and an expectance to be available anytime.

Kommunikation

Data and insights are shared sparingly, and only of it suits the C-suite, making it difficult to anticipate the future course of the company.

Gleichberechtigung

The company prefers to hire external candidates than train internal ones.

Interessante Aufgaben

The lack of support staff makes it difficult to focus on key tasks. Senior leadership believes AI agents are the future, but in reality building, testing, training and maintaining these agents drains your available time.


Umwelt-/Sozialbewusstsein

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

NOT RECOMMEND

1,7
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2026 bei GetYourGuide Deutschland GmbH in Berlin gearbeitet.

Arbeitsatmosphäre

So so. They force people to be present in the office on the same days - not enough workspace, for get about flexibility.

Work-Life-Balance

Not much. You can still be working when you're sick, of course not required publicly because it's illegal - but you will feel the pressure to do so.

Kollegenzusammenhalt

None in my department - management appears to discourage collaboration and relies on fear-based tactics to maintain control.

Vorgesetztenverhalten

HORRIBLE, nothing else to add.

Kommunikation

Unprofessional and disrespectful, if you're unlucky (50/50).

Interessante Aufgaben

Down-level hiring - many of you will be assigned tasks that fall below your skill set. Limited meaningful professional growth and career development.


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Arbeitsbedingungen

Gleichberechtigung

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Scam company with its vision, business, internal culture and imcompetent management.

2,0
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr im Bereich Finanzen / Controlling bei GetYourGuide in Berlingen gearbeitet.

Arbeitsatmosphäre

It's a non-trival and scam company with its business,vision, internal culture and imcompetent management. At the beginning it feels like you are greatly welcomed, supported and valued with warm words and sweetd. But by the time, management's superficiality and incompetence both in operations and people management reveals out. Unnecessary weekly check-ins and intransparent communication which makes you less focused on the actual tasks.Overall company culture is light and incompetent, feels you work at coffee shop or call centre.

Work-Life-Balance

3-2 policy, not bad

Kollegenzusammenhalt

From all kinds of LGBT, hippie, tattoo, piercing style, unprofessional employees. A very few smart and competent employees. Some people including "leaders" literally come there to kill time by chit-chat and hovering around the office, coming very late and leaving early, zero discipline. No quality work delivered,some processes are wrong or outdated,not complete.

Kommunikation

What level could be the incompetent management's communication? Unvisionary, unsupportive, basically Head and Directors are disconnected from the teams. Top-down communication and double standards towards employees. Most of the Team Leads, Heads even Director level has insufficient competency for their domain and leadership. Narrow-minded people who only thinks in limited perspectives, energy and time drain for structured, intelligent people.

Interessante Aufgaben

Some interestings taks depending on the portfolio


Vorgesetztenverhalten

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Gute Arbeitgeber

4,1
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf bei GetYourGuide Global Services GmbH & Co. KG in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Work-Life-Balance.
Empathische kollegen und Vorgesetzer.

Schlecht am Arbeitgeber finde ich

Mehr Transparenz in der Kommunikation und Gehaltsverhandlung.

Verbesserungsvorschläge

Umweltbewusstsein, mehr wahre Interesse an Nachhaltigkeit.
Mehr Unterstützung zur Karriereweiterentwicklung.

Karriere/Weiterbildung

100 EUR im Jahr für Weiterbildung, wenn man intern Position wechselt 2000 EUR im Jahr.

Umwelt-/Sozialbewusstsein

Sehr wenig in der Führung gibt es leider wenig Interesse.

Arbeitsbedingungen

Hybrid, 3 Mal die Woche Büro, 2 Mal die Woche zu Hause.
Sehr flexibel, wenn man zum Arzt muss oder wenn man Kinder hat.


Arbeitsatmosphäre

Image

Work-Life-Balance

Gehalt/Benefits

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Kommunikation

Gleichberechtigung

Interessante Aufgaben

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Top team

4,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung bei GetYourGuide Deutschland GmbH in Berlin gearbeitet.

Verbesserungsvorschläge

The company could offer more vacation days like typical German companies do (30 days)

We get significantly less days which feels off considering what the company is about. It would be great for our benefits to reflect the company.

Arbeitsatmosphäre

Great atmosphere. My team is amazing and we have a great rapport.

Kommunikation

My lead has very open communication which makes the environment positive


Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Do not apply unless you want to have a traumatic experience!

1,3
Nicht empfohlen
Ex-Werkstudent/inHat bis 2024 im Bereich Administration / Verwaltung bei GetYourGuide Deutschland GmbH in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Only food opportunities.

Schlecht am Arbeitgeber finde ich

Serious communication problems, workload, respect and dignity issues, impatient, insincere, and unprofessional manner, and supervisors who know nothing about their job, who make you feel bad because you are more successful and smarter than they are, and who see you as a threat.

Verbesserungsvorschläge

The future onboarding and offboarding processes at GetYourGuide can be handled more constructively and humanely. I firmly believe that with a more patient and supportive approach, talented individuals can be better integrated into the team, and offboarding can be conducted in a way that respects the dignity of all involved.

Arbeitsatmosphäre

The atmosphere is very stressful some people want to see even your computer screen.

Image

The size of the complex where the workplace is located affects you at first. Then you start not being able to utilize any of the opportunities offered to you because of the excessive workload, so the image doesn't mean anything.

Work-Life-Balance

You will be overworked and underpaid.

Gehalt/Benefits

You will be underpaid.

Kollegenzusammenhalt

One of their new values is team collaboration, which is the main lack of this company! It is clear why they are trying to adopt this as a company value because they don't have any.

Umgang mit älteren Kollegen

I have never seen an old worker at the workplace. There is no such thing.

Vorgesetztenverhalten

I was deeply disappointed by the unprofessional and impatient manner. The supervisor's level of knowledge about his field was low, why would they make someone a supervisor who had no previous experience in this field? The fact that I was in a lower position and had more knowledge bothered him and he started to explain why he did not have a master's degree, even though I did not ask him. The best example of an inferiority complex and misogyny.

Kommunikation

The lack of clarity and specific feedback regarding communication issues left me deeply disappointed! A bunch of people who think they are good at communication but they are not good at it.

Gleichberechtigung

They make you feel inferior because you are not native in English.

Interessante Aufgaben

I enjoyed AI-based tasks.


Karriere/Weiterbildung

Umwelt-/Sozialbewusstsein

Arbeitsbedingungen

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unseriös

1,4
Nicht empfohlen
FreelancerHat zum Zeitpunkt der Bewertung bei GetYourGuide in Berlingen gearbeitet.

Gut am Arbeitgeber finde ich

nichts mehr

Schlecht am Arbeitgeber finde ich

inzwischen alles, insbesondere die Intransparenz und das m. E. kriminelle Gebaren.

Verbesserungsvorschläge

Freelancer deutlich ablehnen, wenn sie nicht der USt unterliegen. Ich wurde als Anbieter auf die Seite gelockt, ich wurde gebucht und habe gearbeitet, aber werde bis dato nicht bezahlt, weil ich kein Gewerbetreibender bin. Niemand antwortet auf meine Schreiben. Es passiert gar nichts.

Image

machen gute Werbung, aber die Kunden wissen nicht, wie es hinter den Kulissen zugeht

Karriere/Weiterbildung

man wird regelmäßig genötigt, den Umsatz zu steigern, aber ohne echten Support

Vorgesetztenverhalten

gibt es nicht, kein Ansprechpartner eruierbar

Kommunikation

verstecken sich, wenn es etwas zu klären gilt
keine Telefonkontakt möglich, nur obskure Emails aus USA u.a. Orten von Leuten, die nur einen Vornamen haben, keine Position usw.

Gehalt/Benefits

Freelancer, bestimme ich selbst

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Get Your Gloom

1,2
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Personal / Aus- und Weiterbildung bei GetYourGuide in Berlingen gearbeitet.

Verbesserungsvorschläge

You are beyond saving

Arbeitsatmosphäre

Come to work three days a week. You can tell most people don't want to be there.

Work-Life-Balance

Long hours to keep up with the ridiculous workload that isn't properly compensated

Karriere/Weiterbildung

White guys helping white guys to the top

Gehalt/Benefits

You will be underpaid and overworked, that is my only guarantee.

Umwelt-/Sozialbewusstsein

PETA silently protested outside of the gate and GYG people made fun of them. I found it distasteful.

Kollegenzusammenhalt

On the lower levels it's fine, as you get into team lead, management, and upper management they are a gaggle of backstabbing goofs.

Vorgesetztenverhalten

It's almost as if they wrote their master thesis on how to be a horrible boss. Zero stars.

Kommunikation

Been at get your guide so long I forgot good communication exists. Offer feedback to management at your own peril.

Gleichberechtigung

Yes. People of all colors and creeds suffering together.


Image

Umgang mit älteren Kollegen

Arbeitsbedingungen

Interessante Aufgaben

1Hilfreichfindet das hilfreichZustimmenZustimmen?MeldenTeilen

Eher neutral

2,7
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr bei GetYourGuide Deutschland GmbH in Berlin gearbeitet.

Schlecht am Arbeitgeber finde ich

Too much brainwashing, as though GetYourGuide is somehow the saviour of its customers and we all need a pat on the back.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

Wir setzen auf Transparenz

So verdient kununu Geld.

Fragen zu Bewertungen und Gehältern

  • Basierend auf 62 Erfahrungen von aktuellen und ehemaligen Mitarbeiter:innen wird GetYourGuide durchschnittlich mit 2,8 von 5 Punkten bewertet. Dieser Wert liegt unter dem Durchschnitt der Branche Internet (4,1 Punkte). 33% der Bewertenden würden GetYourGuide als Arbeitgeber weiterempfehlen.
  • Ausgehend von 62 Bewertungen gefallen die Faktoren Kollegenzusammenhalt, Arbeitsbedingungen und Gleichberechtigung den Mitarbeiter:innen am besten an dem Unternehmen.
  • Neben positivem Feedback haben Mitarbeiter:innen auch Verbesserungsvorschläge für den Arbeitgeber. Ausgehend von 62 Bewertungen sind Mitarbeiter:innen der Meinung, dass sich GetYourGuide als Arbeitgeber vor allem im Bereich Vorgesetztenverhalten noch verbessern kann.