GetYourGuide

Bewertungen

Gut am Arbeitgeber finde ich

The lived diversity throughout all levels.

Schlecht am Arbeitgeber finde ich

Stop wasting everyones time with your strategy changes and bring everyone together on to a positive (longterm) mission. See and hear what your employees are really feeling and saying about you as a company (spoiler alert its really bad).

Verbesserungsvorschläge

Level up senior leadership communication skills and establish a clear strategy you stick to. Everyone is just tired of the changes for the sake of it. If you want to keep good talent pay them appropriately and offer benefits that make them stay (30 days PTO etc.).

Arbeitsatmosphäre

The work environment is influenced by a lot of uncertainty and lack of trust. Strategies are changing constantly and it seems to lack an overall strategy at all. Quite regularly there are lay offs or some colleagues just disappear. It feels like most colleagues have checked out and are either waiting for better times or a different job offer.

Image

They are trying their best to create an image of a leading travel tech company that will shape the future. As an employer brand they don't have the best reputation cause by the already mentioned re orgs, layoffs and unrealistic performance expectations. Even though they love to compare themselves to leading competitors like Airbnb, their global image as a leading travel innovation brand is not comparable at all to GetYourGuides.

Work-Life-Balance

My observation is that it depends a lot on what team are you on. There are some floors in the office where it seems like nobody is working after 4 and some teams are constantly staying late. A big issue though is there very limited PTO per year, only 25 days. This is on the lower end of most companies that size.

Karriere/Weiterbildung

Kollegenzusammenhalt

Colleagues have some bonding as most of them feel like they are in the mess together. That also leads to a lot of complaining, frustration sharing etc.

Vorgesetztenverhalten

A lot of inexperienced leaders who are trying to cope with the constant changes and try to keep up with their ambitious quarterly goals. In private conversation you hear leaders complain a lot about their lack of training and ability to lead team properly though change.

Arbeitsbedingungen

The Berlin HQ is located in a very old building. You can see and feel it. There are constant issues with broken toilets, noise from outside due to old windows and wifi issues. Personally I think it is time to move to an office that fits a "global tech company".

Kommunikation

All communication, especially from senior leadership, is around how successful the company is and how GetYourGuide is shaping the future of travel. There is no open communication about the very visible problems the company is facing that lead to constant re orgs, lay offs and budget cuts.

Gehalt/Benefits

Compensation seems to be very fair but not above industry benchmark as they claim. Also there are no extraordinary benefits.

Gleichberechtigung

One positive dimension for sure. I have never worked in a company where I have seen such diverse teams. There are a lot of openly queer leaders and it feels not just accepted but encouraged to be yourself.

Interessante Aufgaben

To be honest tasks are not really interesting. Mostly it is about trying to fix the basics and a lot of chatting with AI agents. You won't work on building the next big thing in this company thats for sure.

Verbesserungsvorschläge

Stop messing around and stick to a strategy. The constant changes and restructuring are to nobody's advantage.

Arbeitsatmosphäre

The atmosphere is chaotic - strategies change every few months, people are left stressed and confused.

Image

External perception is still good, not a bad brand to have on your CV.

Work-Life-Balance

Working hours are long and often difficult to combine with family duties; mandatory work-from-office on three fixed days per week; ever fewer days for remote work.

Karriere/Weiterbildung

Gehalt/Benefits

Considering the actual hours you'll be working, the hourly wage is lower than at other places in Berlin.

Kollegenzusammenhalt

Most colleagues are great, but recent successive waves of redundancies are taking their toll.

Umgang mit älteren Kollegen

Older colleagues or those with "difficult" family schedules are generally at a disadvantage compared to younger new hires.

Vorgesetztenverhalten

Senior leadership is not up to the task of running a firm this complex. Most recent management hires do not match with the company culture.

Arbeitsbedingungen

Long hours, loud office, and an expectance to be available anytime.

Kommunikation

Data and insights are shared sparingly, and only of it suits the C-suite, making it difficult to anticipate the future course of the company.

Gleichberechtigung

The company prefers to hire external candidates than train internal ones.

Interessante Aufgaben

The lack of support staff makes it difficult to focus on key tasks. Senior leadership believes AI agents are the future, but in reality building, testing, training and maintaining these agents drains your available time.

Gut am Arbeitgeber finde ich

Work-Life-Balance.
Empathische kollegen und Vorgesetzer.

Schlecht am Arbeitgeber finde ich

Mehr Transparenz in der Kommunikation und Gehaltsverhandlung.

Verbesserungsvorschläge

Umweltbewusstsein, mehr wahre Interesse an Nachhaltigkeit.
Mehr Unterstützung zur Karriereweiterentwicklung.

Karriere/Weiterbildung

Umwelt-/Sozialbewusstsein

Sehr wenig in der Führung gibt es leider wenig Interesse.

Arbeitsbedingungen

Hybrid, 3 Mal die Woche Büro, 2 Mal die Woche zu Hause.
Sehr flexibel, wenn man zum Arzt muss oder wenn man Kinder hat.

Gut am Arbeitgeber finde ich

nichts mehr

Schlecht am Arbeitgeber finde ich

inzwischen alles, insbesondere die Intransparenz und das m. E. kriminelle Gebaren.

Verbesserungsvorschläge

Freelancer deutlich ablehnen, wenn sie nicht der USt unterliegen. Ich wurde als Anbieter auf die Seite gelockt, ich wurde gebucht und habe gearbeitet, aber werde bis dato nicht bezahlt, weil ich kein Gewerbetreibender bin. Niemand antwortet auf meine Schreiben. Es passiert gar nichts.

Image

machen gute Werbung, aber die Kunden wissen nicht, wie es hinter den Kulissen zugeht

Karriere/Weiterbildung

Vorgesetztenverhalten

gibt es nicht, kein Ansprechpartner eruierbar

Kommunikation

verstecken sich, wenn es etwas zu klären gilt
keine Telefonkontakt möglich, nur obskure Emails aus USA u.a. Orten von Leuten, die nur einen Vornamen haben, keine Position usw.

Gehalt/Benefits

Freelancer, bestimme ich selbst

Verbesserungsvorschläge

You are beyond saving

Arbeitsatmosphäre

Come to work three days a week. You can tell most people don't want to be there.

Work-Life-Balance

Long hours to keep up with the ridiculous workload that isn't properly compensated

Karriere/Weiterbildung

Gehalt/Benefits

You will be underpaid and overworked, that is my only guarantee.

Umwelt-/Sozialbewusstsein

PETA silently protested outside of the gate and GYG people made fun of them. I found it distasteful.

Kollegenzusammenhalt

On the lower levels it's fine, as you get into team lead, management, and upper management they are a gaggle of backstabbing goofs.

Vorgesetztenverhalten

It's almost as if they wrote their master thesis on how to be a horrible boss. Zero stars.

Kommunikation

Been at get your guide so long I forgot good communication exists. Offer feedback to management at your own peril.

Gleichberechtigung

Yes. People of all colors and creeds suffering together.

Verbesserungsvorschläge

Nothing. They are beyond fixing.

Arbeitsatmosphäre

Extremely chaotic environment. No one knows what they are doing. No proper communication between managers, product team and engineering.

Image

Lack of funding. Company has not turned a profit even after 13 years. Really bad image. They charge close to 3 times regular price of tickets.
Scamming both investors and customers.

Karriere/Weiterbildung

Vorgesetztenverhalten

Probably the worst. Feedbacks and performance reviews cannot be trusted. Hire and fire culture. You might be appreciated and let go the next day.

Kommunikation

Absolutely bad. Tasks are not properly thought of. No clear vision on what the management wants.

Gehalt/Benefits

Salaries not competitive.

Interessante Aufgaben

Tasks are becoming limited recently owing the age of the company. No proper planning on future projects before hiring, so you might end up on the wrong team with stagnant and monotonous tasks.

Gut am Arbeitgeber finde ich

team events and mostly nice colleagues

Schlecht am Arbeitgeber finde ich

loyality and good work is not awarded at all. people that go along well with the management are the ones able to make career, even if they work terribly

Verbesserungsvorschläge

be more transparent, evaluate experience and loyality, shorten application processes

Work-Life-Balance

Holiday-ban in August

Karriere/Weiterbildung

Gehalt/Benefits

wages are extremely low and expectations high

Vorgesetztenverhalten

some managers prefer to escape from problems and discussions instead of confronting them

Arbeitsbedingungen

we were obliged to work with a super bright light even during summer, as apparently "this is the German law"
some rooms were extremely loud, as there were more than 50 people on the phone without any sound barreers

Gleichberechtigung

leading position are mainly occupied by males

Gut am Arbeitgeber finde ich

Great product, growing company, friendly colleagues.

Schlecht am Arbeitgeber finde ich

Lacks structure, people are not treated same, huge difference in terms of working conditions between different departments, unclear communication from above. Too personal: often feedback sessions, interviews go deep into personal level and they are overwhelming with no clear outcome from such exchanges for professional development. Structure, clarity is lacking in an ever-changing environment.

Verbesserungsvorschläge

Try to keep working pace and don't let the fast growth produce the vast sense of confusion and disappointment when it comes to 'handling' employees. Be more clear with changes, hiring decisions, working conditions and make people that their opinion and engagement are REALLY listened/valued.

Arbeitsatmosphäre

good colleagues, young international team, open atmosphere

Work-Life-Balance

too much pushing for off-work activities.

Karriere/Weiterbildung

Gehalt/Benefits

Salary raise questions are not welcomed, one is silenced when addressed.

Umgang mit älteren Kollegen

there are not many

Vorgesetztenverhalten

completely different attitude in general meetings where a lot are promised and encouraged. In reality criticism is overheard even if it is to improve certain processes or working conditions. So called flat hierarchy is non-existent.

Gleichberechtigung

Different working culture and conditions for different departments, CS to be the most overseen and undervalued.

Interessante Aufgaben

could be repetitive after a while.