Central Technical Operations & Resilience QA Lead (m/w/d)

Business Readiness Testing (BRT) Quality Assurance Specialist

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Role Description

Role purpose

Provide central quality assurance and constructive challenge for the technical, operational, data and resilience aspects of BRT scenarios. The role will assess whether systems, interfaces, batch processes, data, recovery arrangements and operational controls are sufficiently tested and evidenced to support readiness decisions.

Key responsibilities

• Own relevant Central scenarios;
• Review and quality-assure technical acceptance criteria created or co-created by Value Stream SMEs;
• Check whether criteria are technically testable and linked to observable evidence;
• Review evidence from systems, interfaces, batch runs, reconciliations, logs and reports;
• Assess whether evidence relates to the correct:
  • System
  • Environment
  • Data set
  • Process step
  • Failure condition
  • Recovery outcome
• Challenge unsupported technical coverage claims;
• Identify limitations relating to:
  • Test environments
  • Test data
  • Failure injection
  • Production monitoring
  • Batch scheduling
  • System availability
• Support the design of targeted BRT tests for technical and operational gaps;
• Review resilience and recovery evidence, including alternate processing and manual workarounds;
• Support gap prioritisation and risk-acceptance recommendations.

Skills and Expertise

Essential skills and experience

• Experience in complex banking system testing, migration or test assurance;
• Strong understanding of system interfaces and cross-system dependencies;
• Experience with data migration, reconciliation and reference integrity;
• Experience reviewing test evidence and traceability;
• Knowledge of batch processing, end-of-day processing and exception handling;
• Understanding of reruns, duplicate processing, recovery and operational controls;
• Ability to assess logs, reports, reconciliations, audit trails and runbooks;
• Ability to translate technical gaps into focused, executable tests;
• Strong analytical and documentation skills;
• Fluency in German and English.

Priority domain knowledge

• Batch and end-of-day processing;
• System interfaces and data flows;
• Migration data and reconciliation;
• Operational recovery and resilience testing;
• The role does not need to be a software developer, system architect or detailed infrastructure specialist. The key requirement is sound technical test judgement and the ability to determine whether evidence proves the claimed business and operational outcome.