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What you can expect
Are you a travel lover looking for a bright job opportunity as a Customer Service for Travel Industry with German?
As a customer service representative, you’ll be helping travelers find, plan, and book their flight and/or hotel. Ensure a worry-free and efficient travel experience!
What you'll do
As a Customer Service for Travel Industry, you’ll greet and converse with client’s customers in a courteous, friendly and professional manner;
Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;
Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions;
Track and report call types and service issues.
What you'll need
Fluent level of written and verbal communication skills in German;
Good level of written and verbal communication skills in English (minimum B2);
High School Diploma or higher (preferred);
Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity;
As a Customer Service for Travel Industry, you’ll need previous call center experience in sales and/or customer service capacity;
Strong web-based navigation skills;
Flexible and quick learner, able to adapt continuously.
Benefits
Signing Bonus 3000€;
International career in a multicultural environment;
Training and familiarization phase;
Investment in training and personal development;
Respectful and inclusive environment;
A wealth of opportunities to progress and move business areas projects;
Flexibility & Work/life balance as a Customer Service for Travel Industry;
Opportunity to grow in a dynamic leading multinational company;
Accommodation in a Teleperformance apartment;
Refund of initial flight expenses;
Annually complementary return flight to your home country (within Europe);
Health Insurance since day one in the company;
Free company events and activities.