Customer Support for Healthcare – German speaker (Full relocation to Lisbon provided)

Are you looking for your next career move as a Customer Support for Healthcare?

In this role, your main mission will be to manage clients’ requests. These requests concern the use and proper functioning of a medical device.

• As a Customer Support for Healthcare, you’ll assist with any questions and concerns regarding the product;

• Inform and educate customers about the functions of the device and safety;

• Support customers regarding questions about shipping, return, exchange policy and payment transactions;

• Actively participate in the optimization activities related to all customer service processes.

• Fluent written and verbal communication skills in German;

• Good level of English written and spoken (C1 level);

• Willing to start an international experience – work abroad;

• Able to handle sensitive information as a Customer Support for Healthcare;

• Excellent communication and interpersonal skills;

• Team spirit;

• Experience in telephone customer service (preferred).

• International career in a multicultural environment;

• Possibility of cooperation with the leaders in in various industries;

• Intensive training and familiarization phase;

• Respectful and inclusive environment;

• A wealth of opportunities to progress and move business areas projects;

• Flexibility & Work/life balance as a Customer Support for Healthcare;

• Ample opportunity to grow and evolve within our organization;

• Accommodation in a room of a Teleperformance apartment;

• Initial flight expenses refund;

• Free annual flight to the homeland;

• Health Insurance since day one in the company;

• Free Portuguese language courses, water sports, soft trekking and much more.