Was die Firma über den Job sagt

Air Liquide is a global market leader in gases, technologies and services for industry, health and the environment. Our company offers innovative solutions based on constantly improving technologies. We produce air gases such as oxygen, nitrogen, argon and specialty gases as well as other gas solutions such as hydrogen. Our 64,500 employees are at work for our customers in 78 countries. Dynamic and creative. Innovative and lively.

Interface to customer to coordinate all bulk gas related quality topics. This function has to understand the customer quality requirements and has to carry them into the Air Liquide (AL) organization. Ensures the implementation of customer requirements within the Air Liquide Electronics (ALE) perimeter, or drives them forward outside the ALE perimeter to continuously increase customer satisfaction and maintain/ improve the customer-supplier relationship.

How will you CONTRIBUTE and GROW? 

Interface to the leading Electronics customers to coordinate all bulk gas related quality topics. This function has to understand the customer quality requirements and has to carry them into the Air Liquide (AL) organization. Ensures the implementation of customer quality requirements within the Air Liquide Electronics (ALE) perimeter, or drives them forward outside the ALE perimeter to continuously increase customer satisfaction and maintain/ improve the customer-supplier relationship.

Collecting, understanding, processing, evaluating and channeling various customer requirements and enquiries & coordinating specific customer projects within bulk gas perimeter.

Drive the implementation, operation and maintenance of the Process Control System (PCS) by statistical process control for all applicable in-process and CQC perimeter in bulk gas supply and related customer communication.

Analyze and maintain equipment and metrology capability logs.

Manage and facilitate bulk gas specific internal and external audits (including certificate checks)

Complaint handling and non-conformities management (during installation & operation phase)

Work with other entities, clusters and global quality teams as a community.

Identifying and analyzing the causes of quality problems and driving improvements in product and process quality (8D methodology)
Follow up and drive defined corrective actions and preventive actions (CA/PA)
Ensures that quality incidents are reported to the ALE Quality Management Representative and, for global customers, to the peer network of the customer's Quality Representative,
Uses customer IT tools, if available, to process complaints and change requests
Administration of quality-related complaints
Notifies responsible and authorized managers when an operation or activity does not comply with approved quality management rules or procedures and should be discontinued.

Change management (during project phase and operation phase)

Reviewing and archiving the current specifications agreed with the customer
Validating, sending and tracking process change notifications, and sharing customer feedback with process owners

Document management (during project phase and operation phase)

Collect, structure and archive all relevant documents, provide customer-relevant bulk gas quality related information within the AL organization

Are you a MATCH?

University degree in Physical Science or Engineering or Chemistry related
Mandarin and English fluency is mandatory, German is beneficial
good user skills in MS Office/Google
Experience in intercultural communication
Experience in 8D Methodology and QC Tools
General knowledge of quality management system, quality assurance and control and quality continuous improvement as well as knowledge of ISO 9001 and IATF 16949 and PFMEA
Strong knowledge in SPC/SQC and Process Control System
Strong organizational skills, excellent teamwork capabilities
Experienced with semiconductor industry is a plus

Location: Dresden

Contract: permanent

What makes us special | Our Benefits

Interesting, challenging position in an international company
Work in a multicultural team
Training and opportunities to develop
Possibility of changing position, department, gaining new knowledge and experience
Attractive compensation and benefits package

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Quality Manager (m/f/d)