Room for improvement
Gut am Arbeitgeber finde ich
(some) nice colleagues, flexible hours, very liberal work-from-home policy, flexibility to do things I'm interested in besides my main job
Schlecht am Arbeitgeber finde ich
lack of communication and direction
almost too much flexibility, if people just do what they want, it can create chaos
Verbesserungsvorschläge
Communication, communication, communication. It needs to be so much better, more open and clear, especially from management to the rest of the company but also in between teams for collaboration.
In general, the company just needs a real identity and direction.
Arbeitsatmosphäre
I feel there is a lack of true identity for what this company stands for, what common goals and values are. There is no real company culture, just a lot of people and teams working together without clear direction (yes there are some obvious projects where it's clear what needs to be accomplished, but overall it's just lacking).
Gleichberechtigung
There's a big mix of different ages in the company, though I would say the team tends to be a bit older (40s-50s) than what I experienced in other companies. I think it's a good thing to have a diverse workforce (age, gender, ethnicity etc.), but big age gaps between colleagues doesn't make things easier at this company. Communication styles between different age groups are very different and without a clear identity as a company and it's values, it can be very hit or miss if the communication is good or bad. Though I have not been in such meetings myself, team members have shared of experiences where older people (in management!) have yelled at other colleagues during meetings about miniscule issues. That's highly unprofessionel to me, but it seems to be accepted or at least there's nothing done about it. There seems to be a clear gap between what older colleagues deem acceptable behaviour or communication and what younger generations think is ok and I don't see any attempts from management to allign that.
Arbeitsbedingungen
Modern workplace (though it is not as central, but in Köln-Mühlheim) and devices, mostly flexible working conditions.
I'm not aware of any efforts regarding sustainability.
Gehalt/Benefits
Salary is industry standard or slightly above from my experience.
There's a learning budget to do trainings and you can join workshops etc (I suppose it depends on the manager how much that is supported or encouraged).
Kommunikation
Kollegenzusammenhalt
Work-Life-Balance
Vorgesetztenverhalten
Interessante Aufgaben
Umgang mit älteren Kollegen
Umwelt-/Sozialbewusstsein
Image
Karriere/Weiterbildung
Arbeitgeber-Kommentar
Dear colleague,
Thanks for sharing such a detailed perspective. There is a lot in your review that we appreciate hearing, especially around flexibility, work-life balance, learning opportunities and the freedom to explore topics outside of your core role.
Communication is a theme we have heard before, and we take the point seriously. We do try to communicate openly and share context wherever we can, but your feedback also highlights that communication isn't only about how much information is shared. It's also about whether there is enough clarity around where we are going, how teams work together and what connects us as a company. That is useful feedback for us to reflect on.
Your comments around different communication styles are also interesting. Having colleagues with different backgrounds, experiences and ages is something we value, but respect in how we communicate with one another should not depend on generation or seniority. We won't comment on situations we haven't witnessed or that haven't been raised with us directly, but the behaviour you describe is not how we want or expect colleagues to experience working together at Paymenttools.
We're happy that you value the flexibility and trust you have here, while also hearing your point that flexibility works best when there is enough structure and shared direction around it.
There are clearly things you enjoy about working here and things you believe we could do better. We appreciate you taking the time to articulate both and it helps us create a better environment for you and your colleagues, so thanks again :)
All the best,
Bridgett