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Bewertungen

38 Bewertungen von Mitarbeiter:innen

kununu Score: 4,0Weiterempfehlung: 71%
Score-Details

38 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 4,0 Punkten auf einer Skala von 1 bis 5 bewertet.

27 dieser Mitarbeiter haben den Arbeitgeber in ihrer Bewertung weiterempfohlen.

A truly healthy and encouraging work environment with great people!

4,5
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Marketing / Produktmanagement in Köln gearbeitet.

Gut am Arbeitgeber finde ich

People at Paymenttools are truly inspiring! Working here makes me feel respected and truly motivated. Since I have joined everyone was friendly, kind and very supportive on welcoming me to the team and teaching me a lot every day. The learning curve and personal space is respected, at the same time as we are encouraged to take further steps on our growth and building amazing products with the team.

There is a very well functioning work-life balance, the environment is healthy, projects are planned well to avoid stress. The team works trust based and with that we reach a lot of efficiency splitting tasks and addressing new topics.

The company is growing but still has an overall "small" friendly environment with people knowing each other and speaking often. We have clear access to management level and can discuss topics with relative openess.

A great place to work :)

Schlecht am Arbeitgeber finde ich

Employee benefits could improve.

Verbesserungsvorschläge

There could be improved benefits such as Learning Budgets and the possibility to work abroad for a few days. Since the company has now more and more international employees, the point of combining vacation with working days would be amazing.

Arbeitsatmosphäre

People are truly kind and open. I feel like my time is respected, at the same time as I am incentivised to learn new things and be pro-active.

Work-Life-Balance

Flexibility with working hours and hybrid working mode. We have an amazing office to go to and can also work from home when needed. Good planning also make the projects well-prepared and less stressful. Work-life-balance is great.

Umgang mit älteren Kollegen

Everyone is super nice, however the company is still moving to a more english speaking environment so we need time for everyone to adapt.


Image

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Thank you so much for sharing your experience and for taking the time to write such a thoughtful review. We’re truly happy to hear that you feel respected, motivated, and supported within your team.

Creating an environment where everyone can learn, grow, and work together in a healthy, balanced way is something we care deeply about. It’s great to know that this is reflected in your day-to-day experience, from collaboration and knowledge sharing to maintaining a strong work-life balance.

We’re also glad that our open communication and approachable culture are helping you feel connected and empowered. As we continue to grow, keeping this friendly, team-oriented spirit remains a key focus for us.

Thoughtfully noted on your suggested regarding benefits, and as a quick reminder, we do have a annual learning budget. Don't forget to take of advantage of that!

Thank you for being part of Paymenttools and for contributing to the positive environment that makes our workplace what it is.

All the best,
Bridgett

Great team, great company

4,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Personal / Aus- und Weiterbildung in Köln gearbeitet.

Gut am Arbeitgeber finde ich

The people and the various tasks

Arbeitsatmosphäre

The atmosphere is very open, supportive, and motivating. You really feel that your contribution matters and that you are part of something meaningful.

Work-Life-Balance

The company truly values work-life balance. Flexible working hours and hybrid options make it easy to combine professional and personal life without stress.

Karriere/Weiterbildung

There are plenty of opportunities for personal and professional growth. Employees are encouraged to keep learning, explore new topics, and take part in trainings or projects that broaden their skills. Continuous development is really supported here.

Kollegenzusammenhalt

The team spirit is outstanding - colleagues support each other, celebrate successes together, and are there to help when challenges arise. Collaboration is based on trust and respect.

Vorgesetztenverhalten

Managers are approachable, and show genuine appreciation for their teams.

Interessante Aufgaben

The tasks are varied, challenging, and meaningful. There is plenty of room to contribute your own ideas, take responsibility, and continuously learn.


Image

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Hello!

Reading your feedback truly made our day! It’s wonderful to hear how much you value the open, supportive atmosphere and the team spirit. Knowing that colleagues celebrate successes together and support one another through challenges is exactly the kind of culture we strive to nurture.

We’re also very glad you highlighted the flexibility around work-life balance, as well as the variety and meaningfulness of the tasks. Having these two things are meant to keep work and life manageable and fun!

And finally, it’s great to hear that the opportunities for personal and professional development are resonating with you. Creating an environment where contributions matter and where learning is continuously supported is a core part of who we want to be as an employer. Thank you for sharing your experience so openly, your words encourage us to keep building on what makes our workplace special!

Cheers!
Bridgett

Eher was für Uniabssolventen

3,0
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Immer weniger

Schlecht am Arbeitgeber finde ich

S.o.

Verbesserungsvorschläge

Einfach mal die Arroganz ablegen und sich mal auf das wesentliche , Stichwort " Omnichannel-Plattform " konzentrieren. Und einen Vertrieb einstellen, der auch wirklich Vertrieb macht. In den anderen Abteilungen wird Paymenttools meist als Karrieresprungbrett für mehr Berufserfahrung genutzt. Die Leute merken schnell, dass es nicht weitergeht und gehen wieder.

Arbeitsatmosphäre

Ist ok, aber nicht mehr

Image

Die Wettbewerber belächelt uns für unsere Arroganz und den mangelnden Erfolg. Ohne unsere Mutter wären wir schon lange nicht mehr am Markt. Neue Kunden : Fehlanzeige

Kollegenzusammenhalt

Bei uns gut

Umgang mit älteren Kollegen

Schlecht, man will lieber Gen Z

Kommunikation

Zwischen den Abteilungen kaum vorhanden


Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Vorgesetztenverhalten

Arbeitsbedingungen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?1Zustimmenstimmt zuMeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Thank you for taking the time to share your feedback with us, we regret to hear that your experience at Paymenttools has not been entirely positive. Nonethless, we are pleased to hear that you experience good team spirit within your department, as this is something we truly value.

We also take your comments on communication and the working atmosphere seriously, as these are areas we are continuously working to strengthen. It is important to us that all colleagues, regardless of age or background, feel respected and included, and we are proud to have a diverse team across different generations.

We would also like to highlight that we provide different channels for anonymous feedback, alongside our regular employee surveys. These offer colleagues the opportunity to share ideas and suggestions directly with the PX team and management. We warmly encourage everyone to make use of these options, as they help us reflect and take concrete actions based on your valuable input.

Your openness helps us see where we can continue to grow and improve, and for that we are sincerely grateful.

All the best,
Bridgett

Great experience so far :)

4,4
Empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Very open, energetic and integrating culture. Great Onboarding.


Arbeitsatmosphäre

Image

Work-Life-Balance

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gehalt/Sozialleistungen

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Hello and thank you for your feedback!
Thanks for taking the time to express your satisfaction while working with us! Every little bit of feedback we get, whether postive, neutral, or negative, shapes the experience of you and your colleagues! We are very happy you are here!

All the best,
Bridgett

Company which is open to change

4,3
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Flexible work. I can't flex this enough, this is really good. Never in my life i had more flexible work times and locations. Compensation for work also is great.

Schlecht am Arbeitgeber finde ich

Like mentioned above the communication of new opportunities from c level to the rest could and should be improved.

Verbesserungsvorschläge

More involvement of architects/engineers into leads would be nice. Better project management so deadlines are more relaxed would also be a nice benefit.

Arbeitsatmosphäre

I work fully remote and can't make it otherwise. This is accepted and due to the full flex nature of the company i can work whenever i want. The only required meetings are once a week so one can plan them accordingly.

Image

I haven't heard much bad from customers or others when it comes to REWE or paymenttools in general. I would say this is a solid image and i'm proud to say that i work here.

Work-Life-Balance

I would rate this 12/10. Due to my personal situation i need lots of ad-hoc time for dealing with it. This was never easier than in this company. I work fully remote with no core working time. There is no work time tracking. If you get your stuff done nobody will ask you when and how you have done it

Umwelt-/Sozialbewusstsein

Most of the decisions we take as a company (currently) don't have a special environmental aspect in them

Karriere/Weiterbildung

If you want you can get education as long as it's profitable for the company. You can take all sorts of online courses (be it code warrior, online certs from AWS/GCP/Azure etc.). It's also possible to get trainers for learning. There are also workshops from time to time to exchange knowledge gained with others (also across companies in the REWE group)

Kollegenzusammenhalt

In engineering where i work we have good collaboration on problems. We discover improvements and implement them together. Never had a problem with finding someone to bounce ideas off and getting proper feedback on ideas (may they be bad or good).

Umgang mit älteren Kollegen

We have younger and older colleagues and never had a problem with it. It feels that everyone can talk to anyone without any fear and borders. This is very refreshing since there is no set "mindset" in most people.

Vorgesetztenverhalten

This is a downside of this company i feel. C Level is heavily disconnected from the daily operations and projects. They are more focused on getting deals closed and don't involve the company beforehand. This leads to "pop-up" projects which have deadlines which are not exactly easy to hold. Involving the company earlier into those processes of closing new deals would improve this situation a ton.

Arbeitsbedingungen

Like i said above full flex on working hours / location. You get a macbook and can use it for everything you need (i also use it for private stuff from time to time). I also use the Jobrad heavily and the other discounts the company offers due to it being part of REWE group

Kommunikation

Communication is a bit hard sometimes. Many leads are "hidden by default" due to c level needing to sign strict NDAs with the involved party. This for my feeling could improve since we all have a NDA with the company which should hold for such kind of situations (excluding the externals maybe)?

Gehalt/Sozialleistungen

The salary is good industry standard. You on yourself are responsible for dealing new conditions though. This is a plus for me since i don't like "general" union style contracts where someone else defines your worth of work. For socials this is regulated, you get german insurances and rent plans.

Interessante Aufgaben

Since this is a highly regulated environment it's fun to deal with that kind of challenges. Also the amount of volume we need to move is nice to have and the amount of detail this requires is something i like.

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

We really appreciate the time and effort you put it in to leaving this feedback. We are pleased that the working environment is suitable for you and you are enjoying your time with us! It's great that you are enjoying your work as an individual and with your team. The payment space is pretty cool :) We acknowledge the information flow and the "pop up" nature of projects and we hope that as we grow and shift as a company, this becomes a smoother funnel of information and work flows are optimized. Continue learning, continue growing, continue enjoying! We are glad to have you here!

All the best,
Bridgett Vajda

Fo me it's a NO

1,8
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Schlecht am Arbeitgeber finde ich

In my opinion, there is no appreciation on management level. The tone is very often harsh. No fun at work anymore really.

Arbeitsatmosphäre

I have the feeling it's getting worse

Work-Life-Balance

flexible working hours and remote is posisble


Karriere/Weiterbildung

Vorgesetztenverhalten

HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,
While we are disheartened to read this feedback, we do take it seriously. We strive for a positive work environment that shows our employees we value them. We encourage you to bring any topics to the People Experience team if you believe we can improve. We do want work to be fun and our teammates to feel appreciation!

Warm regards,
Bridgett Vajda

Unfortunately a company culture marked by insecurity and anxiety

2,6
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Schlecht am Arbeitgeber finde ich

The last seven more negative reviews were deleted.

Arbeitsatmosphäre

Due to the culture, colleagues are afraid of making mistakes

Work-Life-Balance

Really depends on your position, Departement, and self-discipline

Umwelt-/Sozialbewusstsein

No actions are taken or supported

Kollegenzusammenhalt

Most of the time that is really really good. And most colleagues are really talented and really fun to work with.

Vorgesetztenverhalten

No empowerment, encouragement and lack of trust

Kommunikation

Lack of transparent communication. Information are keep are often kept in an inner circle and only shared from time to time. This has an impact of efficiency of the product development.

Gleichberechtigung

I heard that lots of women feel treated unfairly


Image

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umgang mit älteren Kollegen

Arbeitsbedingungen

Interessante Aufgaben

HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen

From application to relocation, everything was handled with extreme professionalism

4,2
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Forschung / Entwicklung in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Young and energetic

Verbesserungsvorschläge

Staying focused in delivering values to customers, at the same time taking care of employees.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,
We are so glad you are here at paymenttools and that your interview process and relocation went smoothly! It's great to see you are enjoying working with your colleagues and the work you do. We continue to strive for better, if you have any recommendations for the relocation and/or interview process please reach out to the People Experience team!

Warm regards,
Bridgett Vajda

Transformation Process leads us to more structured output

4,7
Empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Arbeitsatmosphäre

Well, i have never experienced a bad day or vibes. I was hoping to move to the new hall office, but now we are looking for anything else.

Work-Life-Balance

i have the maximum flexibility in working hours, and taking care of private manners

Kollegenzusammenhalt

nothing to add

Vorgesetztenverhalten

is improving, new manager are joining and have time to take care of their teams.

Arbeitsbedingungen

never had such a great hardware from apple, wow thank you

Kommunikation

welcome Asana, this brings a lot of transparency


Image

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

First off, thank you for taking the time to leave this feedback. We are always delighted to hear that you are enjoying your work, your colleagues, your equipment, and your flexibility! Regarding Asana, happy to know that this brought transparency to your work! We aim to get better and better using this tool and nailing our productivity!

Again, thank you for your insights, we are happy to foster a positive environment that encourages everyone to be happy and healthy!

Warm regards,
Bridgett Vajda

Young, modern and flexible company where ideas can be driven forward

4,2
Empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Openness to innovation and change, flexibility, responsible and interesting tasks

Verbesserungsvorschläge

Expand the management level to create more structures, stronger employer brand

Arbeitsatmosphäre

The atmosphere among colleagues is relaxed, everyone is very helpful, and you can quickly get into contact with people outside your own team.

Image

We are a cool company, but unfortunately still somewhat inconspicuous to the outside world.

Work-Life-Balance

Thanks to flexible working hours, you get a good handle on your work-life balance.

Kollegenzusammenhalt

The team spirit among colleagues is great!

Arbeitsbedingungen

You are provided with very modern IT equipment, but the office space could be made even more attractive.

Kommunikation

Communication within the company is very transparent and open, even if it doesn't always work perfectly. Feedback is welcome and appreciated.

Interessante Aufgaben

Due to the size and age of the company, the decision-making paths are still very short and the room for initiative is very large. Ideas can be introduced and directly implemented without having to turn around several loops. I enjoy that very much!


Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Always great to receive this feedback! We are delighted you are happy with, well, a lot here at Paymenttools! We advocate for flexibility and providing a positive place to work. It's also great to see that the ability to take initiative with short decisions paths and go for things is appreciated. Keep doing what you are doing, we will continue to innovate!

We do recognize that we can improve our presence in the payment industry as a product and as an employer and we are taking steps to increase our presence! If you have any ideas, as always, please bring them to the team!

Warm regards,
Bridgett Vajda

Wir setzen auf Transparenz

So verdient kununu Geld.

Fragen zu Bewertungen und Gehältern

  • Basierend auf 49 Erfahrungen von aktuellen und ehemaligen Mitarbeiter:innen wird paymenttools durchschnittlich mit 4 von 5 Punkten bewertet. Dieser Wert liegt über dem Durchschnitt der Branche Finanz (3,7 Punkte). 83% der Bewertenden würden paymenttools als Arbeitgeber weiterempfehlen.
  • Ausgehend von 49 Bewertungen gefallen die Faktoren Umgang mit älteren Kollegen, Kollegenzusammenhalt und Work-Life-Balance den Mitarbeiter:innen am besten an dem Unternehmen.
  • Neben positivem Feedback haben Mitarbeiter:innen auch Verbesserungsvorschläge für den Arbeitgeber. Ausgehend von 49 Bewertungen sind Mitarbeiter:innen der Meinung, dass sich paymenttools als Arbeitgeber vor allem im Bereich Kommunikation noch verbessern kann.
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