40 Bewertungen von Mitarbeiter:innenkununu Prüfprozess
kununu Prüfprozess
Score-Details
40 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 3,8 Punkten auf einer Skala von 1 bis 5 bewertet.
40 Bewertungen von Mitarbeiter:innen
Room for improvement
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.
Gut am Arbeitgeber finde ich
(some) nice colleagues, flexible hours, very liberal work-from-home policy, flexibility to do things I'm interested in besides my main job
Schlecht am Arbeitgeber finde ich
lack of communication and direction
almost too much flexibility, if people just do what they want, it can create chaos
Verbesserungsvorschläge
Communication, communication, communication. It needs to be so much better, more open and clear, especially from management to the rest of the company but also in between teams for collaboration.
In general, the company just needs a real identity and direction.
Arbeitsatmosphäre
I feel there is a lack of true identity for what this company stands for, what common goals and values are. There is no real company culture, just a lot of people and teams working together without clear direction (yes there are some obvious projects where it's clear what needs to be accomplished, but overall it's just lacking).
Gehalt/Benefits
Salary is industry standard or slightly above from my experience.
There's a learning budget to do trainings and you can join workshops etc (I suppose it depends on the manager how much that is supported or encouraged).
Arbeitsbedingungen
Modern workplace (though it is not as central, but in Köln-Mühlheim) and devices, mostly flexible working conditions.
I'm not aware of any efforts regarding sustainability.
Gleichberechtigung
There's a big mix of different ages in the company, though I would say the team tends to be a bit older (40s-50s) than what I experienced in other companies. I think it's a good thing to have a diverse workforce (age, gender, ethnicity etc.), but big age gaps between colleagues doesn't make things easier at this company. Communication styles between different age groups are very different and without a clear identity as a company and it's values, it can be very hit or miss if the communication is good or bad. Though I have not been in such meetings myself, team members have shared of experiences where older people (in management!) have yelled at other colleagues during meetings about miniscule issues. That's highly unprofessionel to me, but it seems to be accepted or at least there's nothing done about it. There seems to be a clear gap between what older colleagues deem acceptable behaviour or communication and what younger generations think is ok and I don't see any attempts from management to allign that.
Image
Work-Life-Balance
Karriere/Weiterbildung
Umwelt-/Sozialbewusstsein
Kollegenzusammenhalt
Umgang mit älteren Kollegen
Vorgesetztenverhalten
Kommunikation
Interessante Aufgaben
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Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear colleague,
Thanks for sharing such a detailed perspective. There is a lot in your review that we appreciate hearing, especially around flexibility, work-life balance, learning opportunities and the freedom to explore topics outside of your core role.
Communication is a theme we have heard before, and we take the point seriously. We do try to communicate openly and share context wherever we can, but your feedback also highlights that communication isn't only about how much information is shared. It's also about whether there is enough clarity around where we are going, how teams work together and what connects us as a company. That is useful feedback for us to reflect on.
Your comments around different communication styles are also interesting. Having colleagues with different backgrounds, experiences and ages is something we value, but respect in how we communicate with one another should not depend on generation or seniority. We won't comment on situations we haven't witnessed or that haven't been raised with us directly, but the behaviour you describe is not how we want or expect colleagues to experience working together at Paymenttools.
We're happy that you value the flexibility and trust you have here, while also hearing your point that flexibility works best when there is enough structure and shared direction around it.
There are clearly things you enjoy about working here and things you believe we could do better. We appreciate you taking the time to articulate both and it helps us create a better environment for you and your colleagues, so thanks again :)
All the best,
Bridgett
Too big to be effective
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.
Gut am Arbeitgeber finde ich
Work Life Balance is great, salary is great, work volume is nice and maintainable
Schlecht am Arbeitgeber finde ich
Communication from outside the areas and teams. There is no common goal in the company.
Verbesserungsvorschläge
Slash the amount of management we have. Create clear communication paths. Make all decisions observable and let people impact the goal of the company.
Arbeitsatmosphäre
Inside the team working is fun
Work-Life-Balance
This is very good, i can work how long i want, when i want as long as the tickets get done
Kollegenzusammenhalt
This depends on the team you are in. If you are lucky like me this is nice
Vorgesetztenverhalten
It is unclear what the goals are. There is a communication gap between what has been done to what the managers think has been done. Roadmaps are not synced at all with product
Arbeitsbedingungen
I work mostly from home so i define the environment i work in
Kommunikation
There are meetings, but all of them talk about what needs to be done. No wins, no next steps, no vision communications
Image
Umwelt-/Sozialbewusstsein
Karriere/Weiterbildung
Umgang mit älteren Kollegen
Gehalt/Benefits
Gleichberechtigung
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Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear colleague,
Thank you very much for taking the time to share such a detailed review. We are really pleased to hear that you are having such a positive experience with our team culture and daily working environment.
It is great to know that the collaboration and team spirit among your colleagues stand out to you. We believe that a strong, supportive team is the backbone of our success. We are glad that our hybrid work-life balance and flexible scheduling are providing you with the autonomy you need to manage your responsibilities effectively. Hearing that you are satisfied with your compensation and general working conditions is very encouraging!
Regarding your observations on management and internal alignment, we appreciate your transparency. We are always looking for ways to bridge communication gaps and sharpen our strategic focus. Your insights regarding goal clarity and organizational synchronization are valuable to us as we continue to evolve our internal processes and leadership structures.
We value having you on the team 🤝 and appreciate your constructive approach to helping us improve!
Best regards,
Bridgett
A truly healthy and encouraging work environment with great people!
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Marketing / Produktmanagement in Köln gearbeitet.
Gut am Arbeitgeber finde ich
People at Paymenttools are truly inspiring! Working here makes me feel respected and truly motivated. Since I have joined everyone was friendly, kind and very supportive on welcoming me to the team and teaching me a lot every day. The learning curve and personal space is respected, at the same time as we are encouraged to take further steps on our growth and building amazing products with the team.
There is a very well functioning work-life balance, the environment is healthy, projects are planned well to avoid stress. The team works trust based and with that we reach a lot of efficiency splitting tasks and addressing new topics.
The company is growing but still has an overall "small" friendly environment with people knowing each other and speaking often. We have clear access to management level and can discuss topics with relative openess.
A great place to work :)
Schlecht am Arbeitgeber finde ich
Employee benefits could improve.
Verbesserungsvorschläge
There could be improved benefits such as Learning Budgets and the possibility to work abroad for a few days. Since the company has now more and more international employees, the point of combining vacation with working days would be amazing.
Arbeitsatmosphäre
People are truly kind and open. I feel like my time is respected, at the same time as I am incentivised to learn new things and be pro-active.
Work-Life-Balance
Flexibility with working hours and hybrid working mode. We have an amazing office to go to and can also work from home when needed. Good planning also make the projects well-prepared and less stressful. Work-life-balance is great.
Umgang mit älteren Kollegen
Everyone is super nice, however the company is still moving to a more english speaking environment so we need time for everyone to adapt.
Image
Karriere/Weiterbildung
Gehalt/Benefits
Umwelt-/Sozialbewusstsein
Kollegenzusammenhalt
Vorgesetztenverhalten
Arbeitsbedingungen
Kommunikation
Gleichberechtigung
Interessante Aufgaben
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Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear Colleague,
Thank you so much for sharing your experience and for taking the time to write such a thoughtful review. We’re truly happy to hear that you feel respected, motivated, and supported within your team.
Creating an environment where everyone can learn, grow, and work together in a healthy, balanced way is something we care deeply about. It’s great to know that this is reflected in your day-to-day experience, from collaboration and knowledge sharing to maintaining a strong work-life balance.
We’re also glad that our open communication and approachable culture are helping you feel connected and empowered. As we continue to grow, keeping this friendly, team-oriented spirit remains a key focus for us.
Thoughtfully noted on your suggested regarding benefits, and as a quick reminder, we do have a annual learning budget. Don't forget to take of advantage of that!
Thank you for being part of Paymenttools and for contributing to the positive environment that makes our workplace what it is.
All the best,
Bridgett
Great team, great company
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Personal / Aus- und Weiterbildung in Köln gearbeitet.
Gut am Arbeitgeber finde ich
The people and the various tasks
Arbeitsatmosphäre
The atmosphere is very open, supportive, and motivating. You really feel that your contribution matters and that you are part of something meaningful.
Work-Life-Balance
The company truly values work-life balance. Flexible working hours and hybrid options make it easy to combine professional and personal life without stress.
Karriere/Weiterbildung
There are plenty of opportunities for personal and professional growth. Employees are encouraged to keep learning, explore new topics, and take part in trainings or projects that broaden their skills. Continuous development is really supported here.
Kollegenzusammenhalt
The team spirit is outstanding - colleagues support each other, celebrate successes together, and are there to help when challenges arise. Collaboration is based on trust and respect.
Vorgesetztenverhalten
Managers are approachable, and show genuine appreciation for their teams.
Interessante Aufgaben
The tasks are varied, challenging, and meaningful. There is plenty of room to contribute your own ideas, take responsibility, and continuously learn.
Image
Gehalt/Benefits
Umwelt-/Sozialbewusstsein
Umgang mit älteren Kollegen
Arbeitsbedingungen
Kommunikation
Gleichberechtigung
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Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Hello!
Reading your feedback truly made our day! It’s wonderful to hear how much you value the open, supportive atmosphere and the team spirit. Knowing that colleagues celebrate successes together and support one another through challenges is exactly the kind of culture we strive to nurture.
We’re also very glad you highlighted the flexibility around work-life balance, as well as the variety and meaningfulness of the tasks. Having these two things are meant to keep work and life manageable and fun!
And finally, it’s great to hear that the opportunities for personal and professional development are resonating with you. Creating an environment where contributions matter and where learning is continuously supported is a core part of who we want to be as an employer. Thank you for sharing your experience so openly, your words encourage us to keep building on what makes our workplace special!
Cheers!
Bridgett
Eher was für Uniabssolventen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.
Gut am Arbeitgeber finde ich
Immer weniger
Schlecht am Arbeitgeber finde ich
S.o.
Verbesserungsvorschläge
Einfach mal die Arroganz ablegen und sich mal auf das wesentliche , Stichwort " Omnichannel-Plattform " konzentrieren. Und einen Vertrieb einstellen, der auch wirklich Vertrieb macht. In den anderen Abteilungen wird Paymenttools meist als Karrieresprungbrett für mehr Berufserfahrung genutzt. Die Leute merken schnell, dass es nicht weitergeht und gehen wieder.
Arbeitsatmosphäre
Ist ok, aber nicht mehr
Image
Die Wettbewerber belächelt uns für unsere Arroganz und den mangelnden Erfolg. Ohne unsere Mutter wären wir schon lange nicht mehr am Markt. Neue Kunden : Fehlanzeige
Kollegenzusammenhalt
Bei uns gut
Umgang mit älteren Kollegen
Schlecht, man will lieber Gen Z
Kommunikation
Zwischen den Abteilungen kaum vorhanden
Work-Life-Balance
Karriere/Weiterbildung
Gehalt/Benefits
Umwelt-/Sozialbewusstsein
Vorgesetztenverhalten
Arbeitsbedingungen
Gleichberechtigung
Interessante Aufgaben
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Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear Colleague,
Thank you for taking the time to share your feedback with us, we regret to hear that your experience at Paymenttools has not been entirely positive. Nonethless, we are pleased to hear that you experience good team spirit within your department, as this is something we truly value.
We also take your comments on communication and the working atmosphere seriously, as these are areas we are continuously working to strengthen. It is important to us that all colleagues, regardless of age or background, feel respected and included, and we are proud to have a diverse team across different generations.
We would also like to highlight that we provide different channels for anonymous feedback, alongside our regular employee surveys. These offer colleagues the opportunity to share ideas and suggestions directly with the PX team and management. We warmly encourage everyone to make use of these options, as they help us reflect and take concrete actions based on your valuable input.
Your openness helps us see where we can continue to grow and improve, and for that we are sincerely grateful.
All the best,
Bridgett
Great experience so far :)
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.
Gut am Arbeitgeber finde ich
Very open, energetic and integrating culture. Great Onboarding.
Arbeitsatmosphäre
Image
Work-Life-Balance
Kollegenzusammenhalt
Vorgesetztenverhalten
Arbeitsbedingungen
Kommunikation
Gehalt/Benefits
Interessante Aufgaben
HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen
Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Hello and thank you for your feedback!
Thanks for taking the time to express your satisfaction while working with us! Every little bit of feedback we get, whether postive, neutral, or negative, shapes the experience of you and your colleagues! We are very happy you are here!
All the best,
Bridgett
Company which is open to change
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.
Gut am Arbeitgeber finde ich
Flexible work. I can't flex this enough, this is really good. Never in my life i had more flexible work times and locations. Compensation for work also is great.
Schlecht am Arbeitgeber finde ich
Like mentioned above the communication of new opportunities from c level to the rest could and should be improved.
Verbesserungsvorschläge
More involvement of architects/engineers into leads would be nice. Better project management so deadlines are more relaxed would also be a nice benefit.
Arbeitsatmosphäre
I work fully remote and can't make it otherwise. This is accepted and due to the full flex nature of the company i can work whenever i want. The only required meetings are once a week so one can plan them accordingly.
Image
I haven't heard much bad from customers or others when it comes to REWE or paymenttools in general. I would say this is a solid image and i'm proud to say that i work here.
Work-Life-Balance
I would rate this 12/10. Due to my personal situation i need lots of ad-hoc time for dealing with it. This was never easier than in this company. I work fully remote with no core working time. There is no work time tracking. If you get your stuff done nobody will ask you when and how you have done it
Umwelt-/Sozialbewusstsein
Most of the decisions we take as a company (currently) don't have a special environmental aspect in them
Karriere/Weiterbildung
If you want you can get education as long as it's profitable for the company. You can take all sorts of online courses (be it code warrior, online certs from AWS/GCP/Azure etc.). It's also possible to get trainers for learning. There are also workshops from time to time to exchange knowledge gained with others (also across companies in the REWE group)
Kollegenzusammenhalt
In engineering where i work we have good collaboration on problems. We discover improvements and implement them together. Never had a problem with finding someone to bounce ideas off and getting proper feedback on ideas (may they be bad or good).
Umgang mit älteren Kollegen
We have younger and older colleagues and never had a problem with it. It feels that everyone can talk to anyone without any fear and borders. This is very refreshing since there is no set "mindset" in most people.
Vorgesetztenverhalten
This is a downside of this company i feel. C Level is heavily disconnected from the daily operations and projects. They are more focused on getting deals closed and don't involve the company beforehand. This leads to "pop-up" projects which have deadlines which are not exactly easy to hold. Involving the company earlier into those processes of closing new deals would improve this situation a ton.
Arbeitsbedingungen
Like i said above full flex on working hours / location. You get a macbook and can use it for everything you need (i also use it for private stuff from time to time). I also use the Jobrad heavily and the other discounts the company offers due to it being part of REWE group
Kommunikation
Communication is a bit hard sometimes. Many leads are "hidden by default" due to c level needing to sign strict NDAs with the involved party. This for my feeling could improve since we all have a NDA with the company which should hold for such kind of situations (excluding the externals maybe)?
Gehalt/Benefits
The salary is good industry standard. You on yourself are responsible for dealing new conditions though. This is a plus for me since i don't like "general" union style contracts where someone else defines your worth of work. For socials this is regulated, you get german insurances and rent plans.
Interessante Aufgaben
Since this is a highly regulated environment it's fun to deal with that kind of challenges. Also the amount of volume we need to move is nice to have and the amount of detail this requires is something i like.
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Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear Colleague,
We really appreciate the time and effort you put it in to leaving this feedback. We are pleased that the working environment is suitable for you and you are enjoying your time with us! It's great that you are enjoying your work as an individual and with your team. The payment space is pretty cool :) We acknowledge the information flow and the "pop up" nature of projects and we hope that as we grow and shift as a company, this becomes a smoother funnel of information and work flows are optimized. Continue learning, continue growing, continue enjoying! We are glad to have you here!
All the best,
Bridgett Vajda
Fo me it's a NO
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.
Schlecht am Arbeitgeber finde ich
In my opinion, there is no appreciation on management level. The tone is very often harsh. No fun at work anymore really.
Arbeitsatmosphäre
I have the feeling it's getting worse
Work-Life-Balance
flexible working hours and remote is posisble
Karriere/Weiterbildung
Vorgesetztenverhalten
HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen
Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear Colleague,
While we are disheartened to read this feedback, we do take it seriously. We strive for a positive work environment that shows our employees we value them. We encourage you to bring any topics to the People Experience team if you believe we can improve. We do want work to be fun and our teammates to feel appreciation!
Warm regards,
Bridgett Vajda
Unfortunately a company culture marked by insecurity and anxiety
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.
Schlecht am Arbeitgeber finde ich
The last seven more negative reviews were deleted.
Arbeitsatmosphäre
Due to the culture, colleagues are afraid of making mistakes
Work-Life-Balance
Really depends on your position, Departement, and self-discipline
Umwelt-/Sozialbewusstsein
No actions are taken or supported
Kollegenzusammenhalt
Most of the time that is really really good. And most colleagues are really talented and really fun to work with.
Vorgesetztenverhalten
No empowerment, encouragement and lack of trust
Kommunikation
Lack of transparent communication. Information are keep are often kept in an inner circle and only shared from time to time. This has an impact of efficiency of the product development.
Gleichberechtigung
I heard that lots of women feel treated unfairly
Image
Karriere/Weiterbildung
Gehalt/Benefits
Umgang mit älteren Kollegen
Arbeitsbedingungen
Interessante Aufgaben
HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen
From application to relocation, everything was handled with extreme professionalism
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Forschung / Entwicklung in Köln gearbeitet.
Gut am Arbeitgeber finde ich
Young and energetic
Verbesserungsvorschläge
Staying focused in delivering values to customers, at the same time taking care of employees.
Arbeitsatmosphäre
Image
Work-Life-Balance
Karriere/Weiterbildung
Gehalt/Benefits
Umwelt-/Sozialbewusstsein
Kollegenzusammenhalt
Umgang mit älteren Kollegen
Vorgesetztenverhalten
Arbeitsbedingungen
Kommunikation
Gleichberechtigung
Interessante Aufgaben
HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen
Arbeitgeber-Kommentar
Bridgett VajdaTalent Acquisition Manager
Dear Colleague,
We are so glad you are here at paymenttools and that your interview process and relocation went smoothly! It's great to see you are enjoying working with your colleagues and the work you do. We continue to strive for better, if you have any recommendations for the relocation and/or interview process please reach out to the People Experience team!
Warm regards,
Bridgett Vajda
Wir setzen auf Transparenz
So verdient kununu Geld.
Fragen zu Bewertungen und Gehältern
- Basierend auf 40 Erfahrungen von aktuellen und ehemaligen Mitarbeiter:innen wird paymenttools durchschnittlich mit 3,8 von 5 Punkten bewertet. Dieser Wert liegt über dem Durchschnitt der Branche Finanz (3,7 Punkte). 71% der Bewertenden würden paymenttools als Arbeitgeber weiterempfehlen.
- Ausgehend von 40 Bewertungen gefallen die Faktoren Work-Life-Balance, Umgang mit älteren Kollegen und Kollegenzusammenhalt den Mitarbeiter:innen am besten an dem Unternehmen.
- Neben positivem Feedback haben Mitarbeiter:innen auch Verbesserungsvorschläge für den Arbeitgeber. Ausgehend von 40 Bewertungen sind Mitarbeiter:innen der Meinung, dass sich paymenttools als Arbeitgeber vor allem im Bereich Kommunikation noch verbessern kann.