paymenttools Logo

paymenttools
Bewertungen

24 von 39 Bewertungen von Mitarbeiter:innen(gefiltert)

Kommunikation
kununu Score: 3,8Weiterempfehlung: 63%
Score-Details

24 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 3,8 Punkten auf einer Skala von 1 bis 5 bewertet.

Too big to be effective

3,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Work Life Balance is great, salary is great, work volume is nice and maintainable

Schlecht am Arbeitgeber finde ich

Communication from outside the areas and teams. There is no common goal in the company.

Verbesserungsvorschläge

Slash the amount of management we have. Create clear communication paths. Make all decisions observable and let people impact the goal of the company.

Arbeitsatmosphäre

Inside the team working is fun

Work-Life-Balance

This is very good, i can work how long i want, when i want as long as the tickets get done

Kollegenzusammenhalt

This depends on the team you are in. If you are lucky like me this is nice

Vorgesetztenverhalten

It is unclear what the goals are. There is a communication gap between what has been done to what the managers think has been done. Roadmaps are not synced at all with product

Arbeitsbedingungen

I work mostly from home so i define the environment i work in

Kommunikation

There are meetings, but all of them talk about what needs to be done. No wins, no next steps, no vision communications


Image

Umwelt-/Sozialbewusstsein

Karriere/Weiterbildung

Umgang mit älteren Kollegen

Gehalt/Benefits

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear colleague,

Thank you very much for taking the time to share such a detailed review. We are really pleased to hear that you are having such a positive experience with our team culture and daily working environment.

It is great to know that the collaboration and team spirit among your colleagues stand out to you. We believe that a strong, supportive team is the backbone of our success. We are glad that our hybrid work-life balance and flexible scheduling are providing you with the autonomy you need to manage your responsibilities effectively. Hearing that you are satisfied with your compensation and general working conditions is very encouraging!

Regarding your observations on management and internal alignment, we appreciate your transparency. We are always looking for ways to bridge communication gaps and sharpen our strategic focus. Your insights regarding goal clarity and organizational synchronization are valuable to us as we continue to evolve our internal processes and leadership structures.

We value having you on the team 🤝 and appreciate your constructive approach to helping us improve!

Best regards,
Bridgett

Eher was für Uniabssolventen

3,0
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Immer weniger

Schlecht am Arbeitgeber finde ich

S.o.

Verbesserungsvorschläge

Einfach mal die Arroganz ablegen und sich mal auf das wesentliche , Stichwort " Omnichannel-Plattform " konzentrieren. Und einen Vertrieb einstellen, der auch wirklich Vertrieb macht. In den anderen Abteilungen wird Paymenttools meist als Karrieresprungbrett für mehr Berufserfahrung genutzt. Die Leute merken schnell, dass es nicht weitergeht und gehen wieder.

Arbeitsatmosphäre

Ist ok, aber nicht mehr

Image

Die Wettbewerber belächelt uns für unsere Arroganz und den mangelnden Erfolg. Ohne unsere Mutter wären wir schon lange nicht mehr am Markt. Neue Kunden : Fehlanzeige

Kollegenzusammenhalt

Bei uns gut

Umgang mit älteren Kollegen

Schlecht, man will lieber Gen Z

Kommunikation

Zwischen den Abteilungen kaum vorhanden


Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Vorgesetztenverhalten

Arbeitsbedingungen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?1Zustimmenstimmt zuMeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Thank you for taking the time to share your feedback with us, we regret to hear that your experience at Paymenttools has not been entirely positive. Nonethless, we are pleased to hear that you experience good team spirit within your department, as this is something we truly value.

We also take your comments on communication and the working atmosphere seriously, as these are areas we are continuously working to strengthen. It is important to us that all colleagues, regardless of age or background, feel respected and included, and we are proud to have a diverse team across different generations.

We would also like to highlight that we provide different channels for anonymous feedback, alongside our regular employee surveys. These offer colleagues the opportunity to share ideas and suggestions directly with the PX team and management. We warmly encourage everyone to make use of these options, as they help us reflect and take concrete actions based on your valuable input.

Your openness helps us see where we can continue to grow and improve, and for that we are sincerely grateful.

All the best,
Bridgett

Company which is open to change

4,3
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Flexible work. I can't flex this enough, this is really good. Never in my life i had more flexible work times and locations. Compensation for work also is great.

Schlecht am Arbeitgeber finde ich

Like mentioned above the communication of new opportunities from c level to the rest could and should be improved.

Verbesserungsvorschläge

More involvement of architects/engineers into leads would be nice. Better project management so deadlines are more relaxed would also be a nice benefit.

Arbeitsatmosphäre

I work fully remote and can't make it otherwise. This is accepted and due to the full flex nature of the company i can work whenever i want. The only required meetings are once a week so one can plan them accordingly.

Image

I haven't heard much bad from customers or others when it comes to REWE or paymenttools in general. I would say this is a solid image and i'm proud to say that i work here.

Work-Life-Balance

I would rate this 12/10. Due to my personal situation i need lots of ad-hoc time for dealing with it. This was never easier than in this company. I work fully remote with no core working time. There is no work time tracking. If you get your stuff done nobody will ask you when and how you have done it

Umwelt-/Sozialbewusstsein

Most of the decisions we take as a company (currently) don't have a special environmental aspect in them

Karriere/Weiterbildung

If you want you can get education as long as it's profitable for the company. You can take all sorts of online courses (be it code warrior, online certs from AWS/GCP/Azure etc.). It's also possible to get trainers for learning. There are also workshops from time to time to exchange knowledge gained with others (also across companies in the REWE group)

Kollegenzusammenhalt

In engineering where i work we have good collaboration on problems. We discover improvements and implement them together. Never had a problem with finding someone to bounce ideas off and getting proper feedback on ideas (may they be bad or good).

Umgang mit älteren Kollegen

We have younger and older colleagues and never had a problem with it. It feels that everyone can talk to anyone without any fear and borders. This is very refreshing since there is no set "mindset" in most people.

Vorgesetztenverhalten

This is a downside of this company i feel. C Level is heavily disconnected from the daily operations and projects. They are more focused on getting deals closed and don't involve the company beforehand. This leads to "pop-up" projects which have deadlines which are not exactly easy to hold. Involving the company earlier into those processes of closing new deals would improve this situation a ton.

Arbeitsbedingungen

Like i said above full flex on working hours / location. You get a macbook and can use it for everything you need (i also use it for private stuff from time to time). I also use the Jobrad heavily and the other discounts the company offers due to it being part of REWE group

Kommunikation

Communication is a bit hard sometimes. Many leads are "hidden by default" due to c level needing to sign strict NDAs with the involved party. This for my feeling could improve since we all have a NDA with the company which should hold for such kind of situations (excluding the externals maybe)?

Gehalt/Benefits

The salary is good industry standard. You on yourself are responsible for dealing new conditions though. This is a plus for me since i don't like "general" union style contracts where someone else defines your worth of work. For socials this is regulated, you get german insurances and rent plans.

Interessante Aufgaben

Since this is a highly regulated environment it's fun to deal with that kind of challenges. Also the amount of volume we need to move is nice to have and the amount of detail this requires is something i like.

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

We really appreciate the time and effort you put it in to leaving this feedback. We are pleased that the working environment is suitable for you and you are enjoying your time with us! It's great that you are enjoying your work as an individual and with your team. The payment space is pretty cool :) We acknowledge the information flow and the "pop up" nature of projects and we hope that as we grow and shift as a company, this becomes a smoother funnel of information and work flows are optimized. Continue learning, continue growing, continue enjoying! We are glad to have you here!

All the best,
Bridgett Vajda

Unfortunately a company culture marked by insecurity and anxiety

2,6
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Schlecht am Arbeitgeber finde ich

The last seven more negative reviews were deleted.

Arbeitsatmosphäre

Due to the culture, colleagues are afraid of making mistakes

Work-Life-Balance

Really depends on your position, Departement, and self-discipline

Umwelt-/Sozialbewusstsein

No actions are taken or supported

Kollegenzusammenhalt

Most of the time that is really really good. And most colleagues are really talented and really fun to work with.

Vorgesetztenverhalten

No empowerment, encouragement and lack of trust

Kommunikation

Lack of transparent communication. Information are keep are often kept in an inner circle and only shared from time to time. This has an impact of efficiency of the product development.

Gleichberechtigung

I heard that lots of women feel treated unfairly


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umgang mit älteren Kollegen

Arbeitsbedingungen

Interessante Aufgaben

HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen

Transformation Process leads us to more structured output

4,7
Empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Arbeitsatmosphäre

Well, i have never experienced a bad day or vibes. I was hoping to move to the new hall office, but now we are looking for anything else.

Work-Life-Balance

i have the maximum flexibility in working hours, and taking care of private manners

Kollegenzusammenhalt

nothing to add

Vorgesetztenverhalten

is improving, new manager are joining and have time to take care of their teams.

Arbeitsbedingungen

never had such a great hardware from apple, wow thank you

Kommunikation

welcome Asana, this brings a lot of transparency


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

First off, thank you for taking the time to leave this feedback. We are always delighted to hear that you are enjoying your work, your colleagues, your equipment, and your flexibility! Regarding Asana, happy to know that this brought transparency to your work! We aim to get better and better using this tool and nailing our productivity!

Again, thank you for your insights, we are happy to foster a positive environment that encourages everyone to be happy and healthy!

Warm regards,
Bridgett Vajda

Young, modern and flexible company where ideas can be driven forward

4,2
Empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Openness to innovation and change, flexibility, responsible and interesting tasks

Verbesserungsvorschläge

Expand the management level to create more structures, stronger employer brand

Arbeitsatmosphäre

The atmosphere among colleagues is relaxed, everyone is very helpful, and you can quickly get into contact with people outside your own team.

Image

We are a cool company, but unfortunately still somewhat inconspicuous to the outside world.

Work-Life-Balance

Thanks to flexible working hours, you get a good handle on your work-life balance.

Kollegenzusammenhalt

The team spirit among colleagues is great!

Arbeitsbedingungen

You are provided with very modern IT equipment, but the office space could be made even more attractive.

Kommunikation

Communication within the company is very transparent and open, even if it doesn't always work perfectly. Feedback is welcome and appreciated.

Interessante Aufgaben

Due to the size and age of the company, the decision-making paths are still very short and the room for initiative is very large. Ideas can be introduced and directly implemented without having to turn around several loops. I enjoy that very much!


Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Always great to receive this feedback! We are delighted you are happy with, well, a lot here at Paymenttools! We advocate for flexibility and providing a positive place to work. It's also great to see that the ability to take initiative with short decisions paths and go for things is appreciated. Keep doing what you are doing, we will continue to innovate!

We do recognize that we can improve our presence in the payment industry as a product and as an employer and we are taking steps to increase our presence! If you have any ideas, as always, please bring them to the team!

Warm regards,
Bridgett Vajda

Let's do it

3,9
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Hybrid work, modern tech stack, motivated colleagues and interesting topics.

Verbesserungsvorschläge

My advice would be to hire more product experts with payment know how. The tech expertise in the company is really good. But we are really lacking payment industry experts to drive the product vision.

Arbeitsatmosphäre

Nice colleagues, interesting tasks, 2 week sprints.

Image

Backed by the REWE group, but the visibility in the payment bubble needs to be enhanced.

Work-Life-Balance

I can't complain, it gets stressful here and there but we want to get things done, right?

Karriere/Weiterbildung

There is a budget per person, but you need to ask for it, totally fine in my opinion.

Gehalt/Benefits

It's a matter of negotiation. I am happy with my salary.
I think things like an extra vacation pay, christmas money or VWL would be something people would really appreciate.

Umwelt-/Sozialbewusstsein

I can't tell.

Kollegenzusammenhalt

Great colleagues, we are trying to do team buildings whenever it is possible, we also have quarterly company events and nice possibilities for hackathons in the broader rewe group.

Umgang mit älteren Kollegen

The average age is relatively young, but we also have some older colleagues which are totally included and respected for there knowledge.

Vorgesetztenverhalten

My line manager is really kind and always has an open ear for every topic I have. He encourages me to involve myself and has the right portion of being pushy to leave my comfort zone. Thumbs up.

Arbeitsbedingungen

You get top notch hardware, all licenses you need and the overall toolstack is modern and cloud native.
Indeed a great environment to work with state of the art technology.

Kommunikation

Okayish..

Interessante Aufgaben

Great topics, interesting industry.


Gleichberechtigung

1Hilfreichfindet das hilfreich3Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Christian Liebelt, Head of People Experience
Christian LiebeltHead of People Experience

Dear colleague,

We appreciate your feedback and are delighted to hear about the aspects you value in your work experience. The hybrid work model, modern tech stack, and motivated colleagues are key factors in creating a positive work environment. Your suggestion about hiring payment industry experts is noted, and we'll work on strengthening the product vision. It's great to know that you have a supportive line manager and enjoy engaging tasks.

We're pleased to see that you have a strong sense of camaraderie among your colleagues and that there are ample opportunities for team-building and collaboration. Your observations on work-life balance and the overall work environment are valuable. We understand the importance of improving visibility in the payment industry and will take steps to enhance our presence.

Thank you for your feedback, and we look forward to continuing to provide a rewarding work experience for you and your colleagues.

Warm regards,
Christian

Flexibility, solid tool landscape, smart and driven people and space for ideas

3,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Personal / Aus- und Weiterbildung in Köln gearbeitet.

Gut am Arbeitgeber finde ich

cool product, cool tech stack, good tool landscape overall, smart and driven folks, lot of space to bring ideas and have an impact

Schlecht am Arbeitgeber finde ich

communication top-down can be improved, stronger employer brand, more efficiency when it comes to decision-making

Arbeitsatmosphäre

have all the things I need to be able to do my job, as I am mostly remote, having 2 kids, I do not have always the "right" environment - my "problem"

Image

really cool company in terms what it is doing, product-wise, very innovative, but we do have quite some to do's when it comes to strengthening the brand and "marketing" ourselves better

Work-Life-Balance

having 2 kids can be often a "far stretch", but paymenttools provides flexibility to manage my time accordingly

Umwelt-/Sozialbewusstsein

did not get much involved in this, but sustainability is an important topic

Karriere/Weiterbildung

employee education budget and you get what you ask for, if you ask for it

Kollegenzusammenhalt

really cool people, very friendly

Umgang mit älteren Kollegen

noticed we have several colleagues who are over 2 decades in the company and they are very much appreciated and recognized which is cool

Arbeitsbedingungen

the CW office is really cool and big, Berlin office is really nice as well thus cant complain - can come anytime I wants. We are in a change phase thus we have couple of building blocks to tackle, but interesting tasks

Kommunikation

as we are in a change phase we are improving how we convey ideas & updates, but sometimes its not that straight-forward top-down, but that is everywhere

Gehalt/Benefits

salary-wise I do think we are offering market standard, but we do miss some other incentives and perks - which will come by time


Vorgesetztenverhalten

Interessante Aufgaben

1Hilfreichfindet das hilfreich2Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Christian Liebelt, Head of People Experience
Christian LiebeltHead of People Experience

Dear colleague,

Thank you for sharing your valuable insights. It's great to know that you appreciate our cool products and the wonderful people you work with.

We also admire your dedication to your family, and we're happy that our flexible work environment allows you to manage your time effectively, especially with two kids.

Your input on communication and branding is duly noted, and we're working on those aspects. With your insights on this platform you already contributed building our employer brand, thank you for that. We value your contribution and the strong sense of unity among our colleagues.

Thanks for being part of our team and for balancing your work and family life with us.

Warm regards,
Christian

Live what you preach…

2,9
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung nicht mehr im Bereich IT in Köln gearbeitet.

Verbesserungsvorschläge

Qualify your leadership team. An actually good vision is ruined by unsympathetic, unprofessional and inexperienced leadership. The fluctuation speaks for itself.

Arbeitsatmosphäre

The corporate culture is characterized by fear. A collaborative and appreciative work environment is sought in vain.

Work-Life-Balance

The possibility to work in a home office and generally a high flexibility. Here, however, I experience a lot of individual regulations. I don't know if it's like that for everyone.

Kollegenzusammenhalt

Very good at the employee level. The colleagues stick together. That's why it's sad to see so many go.

Umgang mit älteren Kollegen

I haven’t experienced any difference to younger colleagues.

Vorgesetztenverhalten

Probably the worst part. Management and senior leadership (with one exception) act unprofessionally and regularly get lost in micro management. If you are one of the chosen ones, your luck. If not, then get a tough skin or rather quit right away. Basically, the focus of the management level is to cut a good figure in front of financiers and the board of directors.

Arbeitsbedingungen

Free choice of hardware. Offices are ok but not really Start up like.

Kommunikation

There is a lot of communication. Unfortunately, this often happens in a headless and unprofessional manner. New communication and decision-making channels are constantly being created or regular meetings initiated.

Gehalt/Benefits

Not much to complain here. But lack of transparency.

Gleichberechtigung

There must be a reason why you look in vain for women at management level.

Interessante Aufgaben

The original vision was inspiring. Since then, much has been lost in the day-to-day business and justification culture.

1Hilfreichfindet das hilfreich2Zustimmenstimmen zuMeldenTeilen

Ein Toller Arbeitgeber der seinem Angestellten viel Freiraum gibt

4,1
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Verbesserungsvorschläge

Wichtige Themen sollten früher und transparenter kommuniziert werden.
Eine VWL Übernahme wäre toll.

Arbeitsatmosphäre

Der Umgang in meinem direktem Team ist super, ich habe Spaß bei der Arbeit.

Image

Als Teil der REWE Gruppe genießt das Unternehmen aus meiner Sicht ein gutes Image,

Work-Life-Balance

Man hat jederzeit die Möglichkeit mal einen privaten Termin auch während der Arbeitszeit wahrzunehmen, wichtig ist nur, dass man seinen Soll erfüllt.
Das Hybride Arbeitsmodell stellt es mir Frei ob ich im Homeoffice oder im Büro arbeite.
Natürlich herrscht eine gewisse Dynamik und Dinge müssen zeitnah erledigt werden, trotzdem bleibt genug Zeit um die Themen sorgfältig bearbeiten zu können.

Karriere/Weiterbildung

Weiterbildungsmöglichkeiten werden Angeboten, mann muss sich aber Proaktiv darum kümmern.

Gehalt/Benefits

Ich bin mit dem Gehalt absolut zufrieden, ich fände es toll wenn der Arbeitgeber zusätzlich noch VWL übernehmen würde.

Umwelt-/Sozialbewusstsein

Ich kann nicht sagen, ob hier ein besonderes Augenmerk auf diese Themen gelegt wird.

Kollegenzusammenhalt

Insbesondere innerhalb des Teams ist der Zusammenhalt toll, alle arbeiten zusammen um Lösungen zu finden!

Umgang mit älteren Kollegen

Das durchschnittliche Alter in dem Unternehmen ist insgesamt recht Jung, dennoch kann ich keinen Unterschied im Umgang mit den älteren Kolleginnen und Kollegen festellen.

Vorgesetztenverhalten

Ich bin sehr Zufrieden mit meinem Vorgesetzten.

Arbeitsbedingungen

Die ausgegebene Hardware ist State of the Art, man kann zwischen einem Macbook, einem Windows oder einem Linux basiertem Notebook wählen.
in den Büros herrscht freue Platzwahl, dass muss man mögen.
Wenn es voller ist, kann es in den Büros auch schonmal lauter werden.
Ich finde aber das insbesondere im Carlswerk ein toller Vibe herrscht.
An Verpflegung mangelt ein in keinem der Büros.

Kommunikation

Kommunikation ist immer ein schwieriges Thema, teilweise würde ich mir wünschen, dass wichtige Themen früher kommuniziert werden.
Über die Feedback Kultur innerhalb meines Teams und mit meinem direkten Vorgesetzten kann ich mich jedoch nicht beschweren.

Gleichberechtigung

Im Engineering gibt es einen Männerüberhang, ich denke aber, dass ist der Situation am Arbeitsmarkt geschuldet.
Trotzdem herrscht aus meiner Sicht Chancengleichheit, da ich aber ein Mann bin fällt es mir schwer hier eine neutrale Bewertung abzugeben.

Interessante Aufgaben

Wer Spaß an modernen Technologien gepaart mit den dynamischen Produktanforderungen in der Paymentindustrie wird hier Spaß haben.

1Hilfreichfindet das hilfreich1Zustimmenstimmt zuMeldenTeilen

Wir setzen auf Transparenz

So verdient kununu Geld.