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paymenttools
Bewertungen

9 von 39 Bewertungen von Mitarbeiter:innen(gefiltert)

Schlecht am Arbeitgeber finde ich
kununu Score: 3,5Weiterempfehlung: 44%
Score-Details

9 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 3,5 Punkten auf einer Skala von 1 bis 5 bewertet.

Too big to be effective

3,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Work Life Balance is great, salary is great, work volume is nice and maintainable

Schlecht am Arbeitgeber finde ich

Communication from outside the areas and teams. There is no common goal in the company.

Verbesserungsvorschläge

Slash the amount of management we have. Create clear communication paths. Make all decisions observable and let people impact the goal of the company.

Arbeitsatmosphäre

Inside the team working is fun

Work-Life-Balance

This is very good, i can work how long i want, when i want as long as the tickets get done

Kollegenzusammenhalt

This depends on the team you are in. If you are lucky like me this is nice

Vorgesetztenverhalten

It is unclear what the goals are. There is a communication gap between what has been done to what the managers think has been done. Roadmaps are not synced at all with product

Arbeitsbedingungen

I work mostly from home so i define the environment i work in

Kommunikation

There are meetings, but all of them talk about what needs to be done. No wins, no next steps, no vision communications


Image

Umwelt-/Sozialbewusstsein

Karriere/Weiterbildung

Umgang mit älteren Kollegen

Gehalt/Benefits

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear colleague,

Thank you very much for taking the time to share such a detailed review. We are really pleased to hear that you are having such a positive experience with our team culture and daily working environment.

It is great to know that the collaboration and team spirit among your colleagues stand out to you. We believe that a strong, supportive team is the backbone of our success. We are glad that our hybrid work-life balance and flexible scheduling are providing you with the autonomy you need to manage your responsibilities effectively. Hearing that you are satisfied with your compensation and general working conditions is very encouraging!

Regarding your observations on management and internal alignment, we appreciate your transparency. We are always looking for ways to bridge communication gaps and sharpen our strategic focus. Your insights regarding goal clarity and organizational synchronization are valuable to us as we continue to evolve our internal processes and leadership structures.

We value having you on the team 🤝 and appreciate your constructive approach to helping us improve!

Best regards,
Bridgett

Puls

Bewertungen zeigen das große Ganze. Puls zeigt den Moment.

Wie läuft deine Arbeitswoche?

Anonym · Sieh, ob’s deinen Kolleg:innen auch so geht.

A truly healthy and encouraging work environment with great people!

4,5
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Marketing / Produktmanagement in Köln gearbeitet.

Gut am Arbeitgeber finde ich

People at Paymenttools are truly inspiring! Working here makes me feel respected and truly motivated. Since I have joined everyone was friendly, kind and very supportive on welcoming me to the team and teaching me a lot every day. The learning curve and personal space is respected, at the same time as we are encouraged to take further steps on our growth and building amazing products with the team.

There is a very well functioning work-life balance, the environment is healthy, projects are planned well to avoid stress. The team works trust based and with that we reach a lot of efficiency splitting tasks and addressing new topics.

The company is growing but still has an overall "small" friendly environment with people knowing each other and speaking often. We have clear access to management level and can discuss topics with relative openess.

A great place to work :)

Schlecht am Arbeitgeber finde ich

Employee benefits could improve.

Verbesserungsvorschläge

There could be improved benefits such as Learning Budgets and the possibility to work abroad for a few days. Since the company has now more and more international employees, the point of combining vacation with working days would be amazing.

Arbeitsatmosphäre

People are truly kind and open. I feel like my time is respected, at the same time as I am incentivised to learn new things and be pro-active.

Work-Life-Balance

Flexibility with working hours and hybrid working mode. We have an amazing office to go to and can also work from home when needed. Good planning also make the projects well-prepared and less stressful. Work-life-balance is great.

Umgang mit älteren Kollegen

Everyone is super nice, however the company is still moving to a more english speaking environment so we need time for everyone to adapt.


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Thank you so much for sharing your experience and for taking the time to write such a thoughtful review. We’re truly happy to hear that you feel respected, motivated, and supported within your team.

Creating an environment where everyone can learn, grow, and work together in a healthy, balanced way is something we care deeply about. It’s great to know that this is reflected in your day-to-day experience, from collaboration and knowledge sharing to maintaining a strong work-life balance.

We’re also glad that our open communication and approachable culture are helping you feel connected and empowered. As we continue to grow, keeping this friendly, team-oriented spirit remains a key focus for us.

Thoughtfully noted on your suggested regarding benefits, and as a quick reminder, we do have a annual learning budget. Don't forget to take of advantage of that!

Thank you for being part of Paymenttools and for contributing to the positive environment that makes our workplace what it is.

All the best,
Bridgett

Eher was für Uniabssolventen

3,0
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Immer weniger

Schlecht am Arbeitgeber finde ich

S.o.

Verbesserungsvorschläge

Einfach mal die Arroganz ablegen und sich mal auf das wesentliche , Stichwort " Omnichannel-Plattform " konzentrieren. Und einen Vertrieb einstellen, der auch wirklich Vertrieb macht. In den anderen Abteilungen wird Paymenttools meist als Karrieresprungbrett für mehr Berufserfahrung genutzt. Die Leute merken schnell, dass es nicht weitergeht und gehen wieder.

Arbeitsatmosphäre

Ist ok, aber nicht mehr

Image

Die Wettbewerber belächelt uns für unsere Arroganz und den mangelnden Erfolg. Ohne unsere Mutter wären wir schon lange nicht mehr am Markt. Neue Kunden : Fehlanzeige

Kollegenzusammenhalt

Bei uns gut

Umgang mit älteren Kollegen

Schlecht, man will lieber Gen Z

Kommunikation

Zwischen den Abteilungen kaum vorhanden


Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Vorgesetztenverhalten

Arbeitsbedingungen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?1Zustimmenstimmt zuMeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

Thank you for taking the time to share your feedback with us, we regret to hear that your experience at Paymenttools has not been entirely positive. Nonethless, we are pleased to hear that you experience good team spirit within your department, as this is something we truly value.

We also take your comments on communication and the working atmosphere seriously, as these are areas we are continuously working to strengthen. It is important to us that all colleagues, regardless of age or background, feel respected and included, and we are proud to have a diverse team across different generations.

We would also like to highlight that we provide different channels for anonymous feedback, alongside our regular employee surveys. These offer colleagues the opportunity to share ideas and suggestions directly with the PX team and management. We warmly encourage everyone to make use of these options, as they help us reflect and take concrete actions based on your valuable input.

Your openness helps us see where we can continue to grow and improve, and for that we are sincerely grateful.

All the best,
Bridgett

Company which is open to change

4,3
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Flexible work. I can't flex this enough, this is really good. Never in my life i had more flexible work times and locations. Compensation for work also is great.

Schlecht am Arbeitgeber finde ich

Like mentioned above the communication of new opportunities from c level to the rest could and should be improved.

Verbesserungsvorschläge

More involvement of architects/engineers into leads would be nice. Better project management so deadlines are more relaxed would also be a nice benefit.

Arbeitsatmosphäre

I work fully remote and can't make it otherwise. This is accepted and due to the full flex nature of the company i can work whenever i want. The only required meetings are once a week so one can plan them accordingly.

Image

I haven't heard much bad from customers or others when it comes to REWE or paymenttools in general. I would say this is a solid image and i'm proud to say that i work here.

Work-Life-Balance

I would rate this 12/10. Due to my personal situation i need lots of ad-hoc time for dealing with it. This was never easier than in this company. I work fully remote with no core working time. There is no work time tracking. If you get your stuff done nobody will ask you when and how you have done it

Umwelt-/Sozialbewusstsein

Most of the decisions we take as a company (currently) don't have a special environmental aspect in them

Karriere/Weiterbildung

If you want you can get education as long as it's profitable for the company. You can take all sorts of online courses (be it code warrior, online certs from AWS/GCP/Azure etc.). It's also possible to get trainers for learning. There are also workshops from time to time to exchange knowledge gained with others (also across companies in the REWE group)

Kollegenzusammenhalt

In engineering where i work we have good collaboration on problems. We discover improvements and implement them together. Never had a problem with finding someone to bounce ideas off and getting proper feedback on ideas (may they be bad or good).

Umgang mit älteren Kollegen

We have younger and older colleagues and never had a problem with it. It feels that everyone can talk to anyone without any fear and borders. This is very refreshing since there is no set "mindset" in most people.

Vorgesetztenverhalten

This is a downside of this company i feel. C Level is heavily disconnected from the daily operations and projects. They are more focused on getting deals closed and don't involve the company beforehand. This leads to "pop-up" projects which have deadlines which are not exactly easy to hold. Involving the company earlier into those processes of closing new deals would improve this situation a ton.

Arbeitsbedingungen

Like i said above full flex on working hours / location. You get a macbook and can use it for everything you need (i also use it for private stuff from time to time). I also use the Jobrad heavily and the other discounts the company offers due to it being part of REWE group

Kommunikation

Communication is a bit hard sometimes. Many leads are "hidden by default" due to c level needing to sign strict NDAs with the involved party. This for my feeling could improve since we all have a NDA with the company which should hold for such kind of situations (excluding the externals maybe)?

Gehalt/Benefits

The salary is good industry standard. You on yourself are responsible for dealing new conditions though. This is a plus for me since i don't like "general" union style contracts where someone else defines your worth of work. For socials this is regulated, you get german insurances and rent plans.

Interessante Aufgaben

Since this is a highly regulated environment it's fun to deal with that kind of challenges. Also the amount of volume we need to move is nice to have and the amount of detail this requires is something i like.

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Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,

We really appreciate the time and effort you put it in to leaving this feedback. We are pleased that the working environment is suitable for you and you are enjoying your time with us! It's great that you are enjoying your work as an individual and with your team. The payment space is pretty cool :) We acknowledge the information flow and the "pop up" nature of projects and we hope that as we grow and shift as a company, this becomes a smoother funnel of information and work flows are optimized. Continue learning, continue growing, continue enjoying! We are glad to have you here!

All the best,
Bridgett Vajda

Fo me it's a NO

1,8
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Schlecht am Arbeitgeber finde ich

In my opinion, there is no appreciation on management level. The tone is very often harsh. No fun at work anymore really.

Arbeitsatmosphäre

I have the feeling it's getting worse

Work-Life-Balance

flexible working hours and remote is posisble


Karriere/Weiterbildung

Vorgesetztenverhalten

HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Bridgett Vajda, Talent Acquisition Manager
Bridgett VajdaTalent Acquisition Manager

Dear Colleague,
While we are disheartened to read this feedback, we do take it seriously. We strive for a positive work environment that shows our employees we value them. We encourage you to bring any topics to the People Experience team if you believe we can improve. We do want work to be fun and our teammates to feel appreciation!

Warm regards,
Bridgett Vajda

Unfortunately a company culture marked by insecurity and anxiety

2,6
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Köln gearbeitet.

Schlecht am Arbeitgeber finde ich

The last seven more negative reviews were deleted.

Arbeitsatmosphäre

Due to the culture, colleagues are afraid of making mistakes

Work-Life-Balance

Really depends on your position, Departement, and self-discipline

Umwelt-/Sozialbewusstsein

No actions are taken or supported

Kollegenzusammenhalt

Most of the time that is really really good. And most colleagues are really talented and really fun to work with.

Vorgesetztenverhalten

No empowerment, encouragement and lack of trust

Kommunikation

Lack of transparent communication. Information are keep are often kept in an inner circle and only shared from time to time. This has an impact of efficiency of the product development.

Gleichberechtigung

I heard that lots of women feel treated unfairly


Image

Karriere/Weiterbildung

Gehalt/Benefits

Umgang mit älteren Kollegen

Arbeitsbedingungen

Interessante Aufgaben

HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen

Flexibility, solid tool landscape, smart and driven people and space for ideas

3,8
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Personal / Aus- und Weiterbildung in Köln gearbeitet.

Gut am Arbeitgeber finde ich

cool product, cool tech stack, good tool landscape overall, smart and driven folks, lot of space to bring ideas and have an impact

Schlecht am Arbeitgeber finde ich

communication top-down can be improved, stronger employer brand, more efficiency when it comes to decision-making

Arbeitsatmosphäre

have all the things I need to be able to do my job, as I am mostly remote, having 2 kids, I do not have always the "right" environment - my "problem"

Image

really cool company in terms what it is doing, product-wise, very innovative, but we do have quite some to do's when it comes to strengthening the brand and "marketing" ourselves better

Work-Life-Balance

having 2 kids can be often a "far stretch", but paymenttools provides flexibility to manage my time accordingly

Umwelt-/Sozialbewusstsein

did not get much involved in this, but sustainability is an important topic

Karriere/Weiterbildung

employee education budget and you get what you ask for, if you ask for it

Kollegenzusammenhalt

really cool people, very friendly

Umgang mit älteren Kollegen

noticed we have several colleagues who are over 2 decades in the company and they are very much appreciated and recognized which is cool

Arbeitsbedingungen

the CW office is really cool and big, Berlin office is really nice as well thus cant complain - can come anytime I wants. We are in a change phase thus we have couple of building blocks to tackle, but interesting tasks

Kommunikation

as we are in a change phase we are improving how we convey ideas & updates, but sometimes its not that straight-forward top-down, but that is everywhere

Gehalt/Benefits

salary-wise I do think we are offering market standard, but we do miss some other incentives and perks - which will come by time


Vorgesetztenverhalten

Interessante Aufgaben

1Hilfreichfindet das hilfreich2Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Christian Liebelt, Head of People Experience
Christian LiebeltHead of People Experience

Dear colleague,

Thank you for sharing your valuable insights. It's great to know that you appreciate our cool products and the wonderful people you work with.

We also admire your dedication to your family, and we're happy that our flexible work environment allows you to manage your time effectively, especially with two kids.

Your input on communication and branding is duly noted, and we're working on those aspects. With your insights on this platform you already contributed building our employer brand, thank you for that. We value your contribution and the strong sense of unity among our colleagues.

Thanks for being part of our team and for balancing your work and family life with us.

Warm regards,
Christian

man ist sich selbst überlassen

3,5
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Die meisten Kollegen haben Spaß an dem bereich wo paymenttools dran arbeitet

Schlecht am Arbeitgeber finde ich

Es wird nicht viel fuer teams gemacht. Man weiss nicht was das Ziel ist. Man tut nur freundlich und es gibt nicht viel Fachwissen

Verbesserungsvorschläge

Die Fuehrungskraefte sollten mal für ein paar wochen in einem Startup arbeiten

Arbeitsatmosphäre

zwischen Kollegen okay. Vorgesetzte tun so als ob sie Freunde sind.

Karriere/Weiterbildung

In meinem Bereich ich es nicht sagen weil Vorgesetzte dadrüber nich sprechen. Aus anderen Bereichen hoert man das es schwer gemacht wird.

Kollegenzusammenhalt

Meisten Kollegen sind nett und helfen bei Problemen.

Vorgesetztenverhalten

In der Entwicklung ist man ist sich selbst ueberlassen. Vorgesetzte wissen gar nicht was da genau passiert. Wenig Fachwissen da. Eigene Meinung braucht man nicht zu sagen entweder wird es laut oder ignoriert.

Arbeitsbedingungen

Buero ist okay und man kann von zu Haus arbeiten. Hardware bekommt man was man braucht.

Kommunikation

Es gibt viele Meetings wo Vorgesetzte nicht dabei sind oder mittendrin rausgehen. Einige Kollegen versuchen Informationen mit allen anderen zu teilen

Gehalt/Benefits

Es gibt viele Sachen von Rewe die man da nutzen kann

Gleichberechtigung

Hab nicht das Gefuehl das man als Frau wie die Maenner behandelt wird


Image

Work-Life-Balance

Umgang mit älteren Kollegen

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Unauthentisch

2,6
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT in Köln gearbeitet.

Gut am Arbeitgeber finde ich

Das Feld ist spannend und es gibt grundsätzlich technologischen Freiraum.

Schlecht am Arbeitgeber finde ich

siehe Bewertungen

Verbesserungsvorschläge

Mehr das Leben, was gesagt wird. Am Kommunikations- und Führungsverhalten arbeiten.

Arbeitsatmosphäre

Angespannt, leider nur vordergründig wertschätzend, in stressigen Phasen hierarchisch.

Umwelt-/Sozialbewusstsein

Ich habe nicht das Gefühl, dass das Thema eine große Rolle spielt. Reisen und auch Langstreckenflüge für Veranstaltungen sind kein Problem.

Kollegenzusammenhalt

Sehr teamabhängig, aber teilweise beschränkt sich der Zusammenhalt auf die Beziehung zu einzelnen anderen Personen. Einzelne Kollegen nutzen jede Chance, um sich in Abgrenzung zu anderen zu profilieren.

Vorgesetztenverhalten

Vorgesetzte haben leider immer Recht. Entscheidungen, die eigentlich (sinnvoll) an anderen Stellen getroffen werden, haben keine Bedeutung, wenn aus irgendeinem nicht nachvollziehbaren Grund Vorgesetzte anderer Meinung sind.

Kommunikation

Es wird zwar viel kommuniziert, allerdings eher einseitig. Feedback, Kritik und Partizipation werden vordergründig gefordert, werden dann jedoch abgetan, abgelehnt oder nicht die Möglichkeiten dafür geboten.

Gleichberechtigung

Abgesehen vom branchenbedingten natürlichen Männerüberhang empfinde ich den täglichen Umgang mit allen Geschlechtern und Altersgruppen fair.

Interessante Aufgaben

Die Technologie-Wahl und die Prozesse sind sehr konzernig und langsam, dennoch ergeben sich häufig coole Spielwiesen.


Work-Life-Balance

Arbeitsbedingungen

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Hallo liebe:r Kolleg:in,

autsch, das tut weh. Nicht nur, weil eine solche Bewertung für uns als Start-up vermeidbar ist, sondern vor allem, weil wir etwas anderes leben möchten, als das was du leider erlebt hast. Wir wissen, dass vor allem in Start-ups nicht immer alles rund läuft und manchmal im (remote) Alltagstrubel Zwischenmenschliches leider auf der Strecke bleibt. Das sollte so aber keinesfalls sein.

Wir möchten uns bei Dir für für Deine Situation entschuldigen und für Dein ehrliches Feedback bedanken.

Wir arbeiten hart daran, dass unsere Kolleg:innen uns eben nicht als unauthentisch empfinden. Auch öffentliches Feedback ist wichtig, denn Transparenz leben wir nicht nur intern. Wir laden Dich dazu ein, uns dabei zu helfen darin besser zu werden. Deine Bewertung haben wir zum Anlass genommen, noch einmal intensiver über unseren anonymen Happyness Index nachzudenken und diesen auszubauen. Wir hoffen, dass wir so an noch mehr authentisches und ungefiltertes Feedback ran kommen. Nur so können wir lernen was wir noch besser machen können. Also ran an die Tasten und konkrete Änderungsvorschläge machen. Wir lesen jedes Wort und nehmen es ernst.

Viele Grüße
Maximilian