Converter Service Specialist - Technical Sales & Field Service (f/m/*)

What are my responsibilities?

As a Converter Service Specialist (Technical Sales & Field Service) in our department Metallurgical Services (MS AT TI), you will be part of our growing Converter Services team - expanding Primetals Technologies’ footprint in the global steelmaking market. You will act as both a technical expert and sales engineer: understanding customer needs, presenting our service solutions, and performing converter inspections, audits, and modernization activities on site. Your goal: turn technical know-how into customer value - by combining strong engineering expertise, hands-on field work, and proactive sales engagement.

Tasks and Responsibilities

• Serve as the primary technical and technical-sales contact for converterrelated services (inspection, modernization, process audits, lifecycle management)
• Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunities
• Perform on-site services, including mechanical inspections, condition assessments, and converter fitness checks
• Prepare and coordinate technical offers for spare parts, inspections, and modernization projects
• Analyze inspection results and prepare professional technical reports
• Translate customer requirements into technical solutions and service concepts
• Support modernization and upgrade planning, including spare parts and maintenance strategies
• Cooperate closely with internal departments (engineering, sales, purchasing)
• Execute supplier inspections and provide technical supervision during installation and commissioning
• Prepare and deliver presentations and training sessions for internal teams and customers
• Contribute to knowledge sharing and development within the converter services network

What do I need to qualify for this job?

• Completed higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related field
• Several years of practical experience in converter operation, maintenance, or mechanical design - ideally from a steel plant environment
• Proven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)
• Strong interest or proven experience in technical sales and customer relations
• Good understanding of mechanical, hydraulic, and pneumatic systems
• Basic knowledge of converter process and metallurgical principles advantageous
• Ability to read and interpret technical drawings
• Experience with CAD software (e.g., AutoCAD, Siemens NX, Autodesk Inventor) is an advantage
• Confident use of MS Office
• Very good English skills, written and spoken
• High willingness to travel internationally (approx. 20 - 30%)
• Proactive, communicative, and solution-oriented personality

On a personal level you convince us with your analytical mindset, strong commercial awareness, and effective negotiation skills, complemented by a hands-on mentality. You work independently, take ownership of your responsibilities, and represent Primetals Technologies with professionalism and confidence at customer sites.

What else do I need to know?

The minimum annual gross salary for this position under the collective agreement and assuming that all requirements are met is EUR EUR 48.545,42 (E/00). This could rise considerably, depending on qualifications and experience. Our Pioneers at Heart receive ongoing training in a wide range of areas through the “Metals Academy”. In addition, we offer further benefits: From flexible working hours and home office options to free parking and discounted lunch menus. We also offer a voluntary sixth week of holiday from the age of 50.

How do I apply?

If you are interested in this challenging and exciting position within an international environment, then submit your application online now: