Crystal Ski Resort Accounts Controller

Are you ready to bring the mountains to life while playing a key role behind the scenes? Join our Crystal Ski team and support our resort operations by providing essential accounts and administrative expertise that helps our teams deliver exceptional experiences for our guests.

ABOUT OUR OFFER

• Competitive seasonal package
• Comprehensive start of season training
• Flexible working - work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• Access to free language lessons and the TUI Learning Hub to help you level-up and grow your career.
• Opportunities for Summer roles and long-term career progression across TUI.

ABOUT THE JOB

• Sales Database set up and maintenance throughout the season
• Support the Senior Resort Accounts Controller with the delivery of training and implementation of finance related business processes to other departments
• Manage accounting data and card payments from a group of resorts, working closely with the resort teams and assisting with any card payment issues
• Liaise with resort staff to confirm weekly customer bookings, work through variances
• Assist the accounts processing team with reconciling invoices for payment
• Maintain excellent supplier relationships and respond to their queries quickly and efficiently
• Coordinate with other departments to ensure smooth delivery of Ski Essentials to guests through handling phone inquiries, emails, and correspondence, ensuring prompt and accurate responses.

ABOUT YOU

• A genuine people person who spreads positivity, builds trust quickly with colleagues and suppliers, and thrives in a team environment
• Digital know-how and eagerness to learn the demands of the role, master the technology needed, and become an expert on our incredible Crystal Ski products & services
• Effective time management skills with sharp attention to detail and a commitment to producing excellent work
• Self-motivation to work independently or collaboratively, with strong analytical and problem-solving abilities that adapt quickly to changing priorities and handle multiple tasks simultaneously
• Strong communication skills, comfortable explaining detailed processes to others
• A detail-oriented approach that demonstrates high levels of accuracy and thoroughness in all tasks
• Highly numeric with prior experience in the industry and/or finance and accounting preferred but not required
• Fluency in verbal and written English; additional European languages are an advantage

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.