Director Performance Marketing & Digital Sales UK&I

Join TUI as Director of Performance Marketing and Digital Sales for TUI UK&I, you will be responsible for accelerating profitable digital growth by connecting customer demand, marketing investment and digital conversion. You will define the strategy and direction for digital customer acquisition, digital sales performance and marketing effectiveness, with accountability for digital revenue, commercial targets and return on investment across the region. You will also drive the delivery of that strategy through a multidisciplinary team spanning Performance Marketing, Digital Sales and Analytics, ensuring resources, investment and activity are aligned to business priorities.

The role will be published until Sunday 27th September

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll define and deliver the UK&I Performance Marketing and Digital Sales strategy, connecting customer demand, marketing investment and digital conversion to accelerate profitable growth across web and app channels.
• Leading a multidisciplinary team of approximately 80 colleagues, you'll create an environment where continuous improvement, collaboration and customer focus deliver people and step-by-step.
• As the marketing budget owner, you'll ensure investment decisions are guided by customer insight, commercial priorities and measurable return on investment.
• You'll lead the strategy and execution of full-funnel marketing activity across paid media, CRM, SEO, affiliations, social, digital merchandising and ecommerce to maximise digitally.
• Working closely with regional commercial teams and central functions, you'll align marketing, product, technology and data priorities to advance growth.
• You'll shape the future of digital sales through merchandising, personalisation, localisation and optimisation across TUI's web and app platforms, creating seamless customer experiences that drive conversion.
• Using data, digital and business intelligence, you'll identify opportunities to improve execution and market alignment, influence strategic decisions and strengthen customer experiences company-wide.
  As a member of the UK&I Marketing & Sales Leadership Team, you'll contribute to the region's wider commercial agenda while building strong partnerships with agencies and technology.

ABOUT YOUR

• You've built proven success leading large-scale marketing, ecommerce or digital business functions within the digital commerce or similarly focused industries.
• Strategic thinking comes to you, enabling you to translate customer needs, marketplace trends and digital opportunities into sustainable growth plans.
• You'll bring strong commercial judgement and a data-led mindset, using data and analytics to drive development and logical decisions.
• Experienced Exposure to budgets and complex commercial projects would be an advantage for managing multiple ROI targets.
• Building trusted relationships comes to you, helping you align, collaborate and explain value through digital through digital.
• You're experienced leading transformation in complex environments and can successfully manage team smooth change while maintaining momentum.
• You'll bring proven success developing leaders and high-performing teams, digital culture.
• Fluent communication skills and the ability to influence and demonstrate results across a matrix.

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From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

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