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Holidu 
GmbH
Bewertungen

33 von 153 Bewertungen von Mitarbeiter:innen(gefiltert)

Schlecht am Arbeitgeber finde ich
kununu Score: 3,6Weiterempfehlung: 61%
Score-Details

33 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 3,6 Punkten auf einer Skala von 1 bis 5 bewertet.

Mehrfachbewertung

Great people, strong culture but growing pains are showing

3,2
Nicht empfohlen
Mehrfachbewertung
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf bei Holidu GmbH in München gearbeitet und diesen Arbeitgeber mehrfach bewertet. (Mitarbeiter:innen dürfen ihren Arbeitgeber einmal im Jahr bewerten.)

Gut am Arbeitgeber finde ich

Holidu has a young, dynamic work environment and a supportive team atmosphere. Working alongside motivated and helpful colleagues makes the day-to-day work experience very enjoyable. In addition, the company fosters a good work-life balance, if you actively seek it out and demand it. A particular advantage is the hybrid work model, which allows for a maximum of two days in the office per week. This flexibility makes it much easier to balance work and personal life and, for me, is the greatest benefit of working at Holidu.

Schlecht am Arbeitgeber finde ich

Bonus structures are disadvantageous for employees, as achieving targets is often beyond their control.
Feedback isn’t passed up the chain. There’s a lack of transparency regarding priorities and a lack of communication from (all the way) at the top down. Products are released before they’re fully developed which causes so so so much work.
Employees are not valued financially. Every year, more and more is demanded, without any corresponding compensation from the employer.

Verbesserungsvorschläge

Holidu has the potential to be an excellent employer. However, the current push for profitability is putting significant pressure on employees, with many teams already feeling overworked and stretched to their limits. It is important that management recognizes and rewards these efforts once profitability is achieved (with not just another party).

At the same time, more office days, reduced bonus opportunities, and increasing workloads are likely continuing to drive higher employee turnover, particularly in Sales and Account Management, if not addressed soon.

Work-Life-Balance

If you actively set and maintain your boundaries, the work-life balance at Holidu can be quite good, depending on your role and responsibilities.

Karriere/Weiterbildung

There are no opportunities for professional development in Sales and Account Management. Once you have the “Senior” title, you either have to hope that the team will grow large enough for you to be promoted to “Advisor,” or that an “Area Lead” position will become available. Internal hiring at the company is often based on favoritism.

There are learning opportunities, such as leadership programs, for which you have to apply. However, unlike at other companies, completing the program is not viewed as a qualification for internal career advancement. Learnerbly and other options for individual professional development have been discontinued.

Gehalt/Benefits

Compared to the competition, the salary is simply at the lower end of the salary bands and is incredibly opaque. While new hires are hired here at a rate 15k higher than existing staff members in the same position, the company cites salary bands (which no one publicly discloses) and negotiations as justification. Annual performance reviews are the only way for existing employees to get a raise. However, if you fail to meet the goals - the achievement of which is largely beyond your control - the raise doesn’t even match the rate of inflation. Projects that you’re expected to complete in addition to your normal workload in order to score well on the “Values” criteria count for virtually nothing in the annual review and aren’t factored into your salary, regardless of your performance. So here, you’re at the mercy of the process’s arbitrariness.

Kollegenzusammenhalt

The team spirit at Holidu is exceptional. Collaboration within and across teams is truly impressive, people are approachable, supportive, and always willing to help each other. This creates a positive and enjoyable work environment where teamwork is genuinely lived.

Vorgesetztenverhalten

Managers generally care about the well-being of their employees and are approachable when concerns arise. However, feedback is not always acted upon effectively, and issues can sometimes get lost in lengthy feedback loops. In some cases, leadership effectiveness could be improved through better alignment between management roles and individual skill sets.

Interessante Aufgaben

After a while, there are no new tasks left. In sales and account management, you do the same thing every day.


Arbeitsatmosphäre

Image

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Holidu Talent & Organization Team

Dear Holidu employee,

Thank you for taking the time to share such detailed and honest feedback. We genuinely appreciate it, and we would like to address the points you raised.

We are glad to hear that the team spirit, hybrid working model and work-life balance have been positive aspects of your experience. Collegiality is something we invest in and it is encouraging to see it reflected here.

Regarding compensation, we understand the frustration. Our salary bands are regularly benchmarked against the market and salaries are reviewed annually. We hear your concern around transparency and fairness in this process, and we take it seriously. We are committed to ensuring that our review process rewards contribution in a meaningful and equitable way.

With respect to career development and internal mobility, we recognise that clear progression paths, particularly in Sales and Account Management, are important. We are working to ensure that internal opportunities are communicated transparently and that growth is based on merit.

On communication and leadership, we share your view that feedback should be acted upon and not lost in lengthy loops. We are continuously working to improve how information flows across the organisation.

We would welcome the opportunity to discuss your experience further. Please feel free to reach out to us at hr@holidu.com.

All the best,

Holidu T&O Team

Mehrfachbewertung

Good workplace with strong team culture, but limited compensation stability

4,5
Empfohlen
Mehrfachbewertung
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf bei Holidu GmbH in München gearbeitet und diesen Arbeitgeber mehrfach bewertet. (Mitarbeiter:innen dürfen ihren Arbeitgeber einmal im Jahr bewerten.)

Gut am Arbeitgeber finde ich

Overall, Holidu is a great employer where you can gain valuable experience over a few years. The company has a young and international team, which makes working with colleagues enjoyable and engaging. It also offers many great benefits that contribute to a positive work environment.

Schlecht am Arbeitgeber finde ich

In Sales in particular, the bonus is never fully guaranteed, while the base salary is simply too low. The repeated changes to the bonus structure over the past months, mostly to the disadvantage of employees, have been quite frustrating and disappointing.

Karriere/Weiterbildung

Career progression opportunities are rather limited. Whether you can be promoted to a role such as Senior Advisor often depends on the size of the team rather than on your skills or performance. Unfortunately, advancement is not always based on merit, which is disappointing.

Gehalt/Benefits

Especially in Sales, the bonus structure has been changed around eight times over the past one and a half years, and never in a way that benefited Sales Managers. The base salary is relatively low, and only about 70% of the bonus depends on your own performance and results. The remaining 30% is outside of your control, meaning that reaching your full bonus often comes down to luck rather than performance.

Interessante Aufgaben

In Sales, you generally have the same tasks every day and there isn’t much variety. There are opportunities to take on additional projects, but overall, the work tends to be quite repetitive.


Arbeitsatmosphäre

Image

Work-Life-Balance

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Holidu Talent & Organization Team

Dear Holidu employee,

Thank you for the positive rating and for recommending us, and for sharing such honest feedback alongside it.

We are glad to hear that the team culture, international environment and benefits have been highlights of your experience. At the same time, we take the concerns around compensation and bonus structure seriously. We understand how frustrating repeated changes to the bonus model can be, particularly when a portion of it falls outside of an individual's direct control. This is an area we are actively reviewing to ensure our structures are fair, transparent and genuinely rewarding for the people doing the work.

On career progression, we recognise that clear and merit-based advancement opportunities are important, and we are working to ensure that internal mobility is as transparent and equitable as possible.

We appreciate your openness and would welcome the opportunity to discuss any of this further at hr@holidu.com.

All the best,
Holidu T&O Team

Smart, friendly scale-up with real ownership and fast learning—priorities may shift but growth & impact are strong

4,4
Empfohlen
FührungskraftHat zum Zeitpunkt der Bewertung im Bereich Administration / Verwaltung bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

Great international spirit, leaders are approachable, open to feedback, and initiative is truly valued.

Schlecht am Arbeitgeber finde ich

Overall, Holidu is a great place for people who want responsibility, learning opportunities, and an international, modern work culture. It’s not perfect — and it doesn’t pretend to be — but the company is moving in the right direction, and you can genuinely contribute to meaningful progress.

Verbesserungsvorschläge

Some processes are still being built (or re-built), so you need to be comfortable with ambiguity. People who enjoy structure from day one might find this challenging, but it’s also an opportunity to shape things.

Arbeitsatmosphäre

The people are genuinely friendly, smart, and motivated. Collaboration across teams usually feels easy and respectful, and you can quickly build relationships also across locations.

Work-Life-Balance

Hybrid work and flexible ways of working are a plus. Work-life balance depends a bit on the team and the current business phase (after all it is a scale-up), but the overall direction is supportive.

Karriere/Weiterbildung

Every employee gets a learning budget and access to multiple internal trainings. There is a focus on enabling everyone to use AI.

Kollegenzusammenhalt

Great colleages and team spirit. Fostered by regular workshops, offsites or company events (the summer parties are legendary)

Vorgesetztenverhalten

There is a clear drive to improve things and build long-term success. Many leaders are approachable and open to feedback. The culture rewards initiative: if you bring good ideas and execute well, you’ll be noticed.

Arbeitsbedingungen

I can only comment on the office in Munich and it has everything you need (great facilities, a lot of snacks and perks and solid technology)

Kommunikation

Holidu has regular All-Hands to discuss priorities and show progress against targets. Yet, with teams across various locations, alignment sometimes takes time.

Gleichberechtigung

There are many women in head-of / country lead positions

Interessante Aufgaben

The work is impactful and you can take ownership early. It’s a great environment to learn fast (especially if you like improving processes, building scalable solutions, work with customers)


Image

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

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Arbeitgeber-Kommentar

Holidu Talent & Organization Team

Dear Holidu employee,

Thank you for taking the time to share your feedback, we really appreciate it!

It's great to hear you're enjoying the international culture and team spirit, and that you feel ownership in your work.

You're absolutely right that some processes, including alignment across locations, are still evolving and will need to constantly be adapted due to the fast paced scale-up environment. We are striving for constant improvement and see it as a chance for everyone to contribute and shape things.

Feedback like yours motivates us to keep making Holidu a great place to work. Thank you for being part of the journey!

All the best,
Holidu T&O

gute Kultur aber leider viele Veränderungen und steigende Unzufriedenheit

3,2
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

flexible Arbeitszeiten, study days, junge, motivierte Teams

Schlecht am Arbeitgeber finde ich

negative Entwicklungen werden oft nicht ernst genommen, was zu Konflikten, Unzufriedenheit oder Unsicherheiten fürhrt

Verbesserungsvorschläge

mehr auf Mitarbeiterstimmen/Feedback hören und eingehen (dafür sind die internen Umfragen da)

Image

es wird viel intern über Unzufriedenheit gesprochen.

Karriere/Weiterbildung

man kann sich weiterentwickeln wenn man Projekte annimmt.

Gehalt/Benefits

man kann gut Verdienen, aber sehr viel Druck und bei Krankheit/Urlaub nur geringes Fixgehalt in vielen Positionen. Ziele sind zu hoch angesetzt und werden nicht erreicht. Viel Ungleichheit zwischen Abteilungen z.B. Sales und Account-Managern

Umwelt-/Sozialbewusstsein

viel Versenden von Material zwischen Büros, teilweise fehlerhaft, was unnötigen Transport verursacht. Könnte besser kontrolliert werden

Kollegenzusammenhalt

Kollegen sollten ehrlicher und direkt miteinander kommunizieren

Vorgesetztenverhalten

es gab leider Fälle, in denen das Verhalten nicht respektvoll und nach den Richtlinien der Firma war.

Arbeitsbedingungen

nicht überall die selben Standards.

Kommunikation

viele entscheidungen werden von heute auf morgen getroffen, ohne Mitarbeiter einzubinden, teilweise auch bei "emotionalen" Themen wie Gehalt/Bonus


Arbeitsatmosphäre

Work-Life-Balance

Umgang mit älteren Kollegen

Gleichberechtigung

Interessante Aufgaben

1Hilfreichfindet das hilfreichZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Thank you for your honest feedback. We're glad you experienced positive aspects such as flexible working hours, study days and motivated teams.

At the same time, we take the concerns you raised very seriously. We are actively working on strengthening transparency and communication, improving how we involve employees in decisions and making better use of internal feedback formats so that employee voices are heard and followed by action.

We are also investing in leadership development to reinforce respectful collaboration and to ensure behavior consistently reflects our values across teams. Creating a fair, open and supportive working environment remains a key priority for us.

If you would like to share more details, you are welcome to reach out confidentially at hr@holidu.com

Holidu T&O Team

Eindeutig des beste Arbeitgeber bei dem ich je beschäftigt war! Holidu's guten Mitarbeiterbewertung sind gerechtfertigt!

5,0
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

Eigentlich alles, wie auch in meiner Bewertung dargestellt.

Schlecht am Arbeitgeber finde ich

Es wird in Zukunft wahrscheinlich viel Cold Calling auf die Sales Mitarbeiter zukommen, muss man natürlich mögen.

Arbeitsatmosphäre

Eine sehr lockere Atmosphäre, man kann sich individuell frei entfalten.

Work-Life-Balance

Durch die 2 Office Tage und 3 Tage Homeoffice für mich ideal. Es wird außerdem sehr darauf geachtet, dass du in der Woche nicht mehr als 40 Stunden arbeitest.

Gehalt/Benefits

Ich bin sehr zufrieden mit dem Gehalt, jedoch kann man natürlich im Sales auch deutlich mehr verdienen. Die Löhne werden immer pünktlich gezahlt.

Kollegenzusammenhalt

Top!

Kommunikation

Sehr gut, wird quasi wöchentlich informiert.

Interessante Aufgaben

Muss man natürlich mögen, für mich passt es perfekt. Sehr viele Videocallverkaufsgespräche, aber genau dadurch ist man auch so flexibel!


Image

Karriere/Weiterbildung

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear Holidu employee,

Thank you so much for your amazing feedback! It's really motivating to hear that Holidu was the best employer you've worked with. We're proud of the positive environment we've built together, and it's feedback like yours that reinforces why we do what we do.

So glad you're part of the Holidu team - here's to more great experiences ahead!

The Holidu HR Team

Sehr gutes Arbeitsklima, freundliche Mitarbeiter in allen Hierarchieebenen und viele Entwicklungsmöglichkeiten

4,6
Empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2025 im Bereich Personal / Aus- und Weiterbildung bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

- sehr freundliche und offene Mitarbeiter*innen in allen Hierarchiestufen
- ernsthaftes Interesse an individueller Weiterentwicklung, z.B. durch Workshops, Lern-Budget, 2 Selbststudium-Tage zur freien Verfügung etc.
- regelmäßiges, geplantes und beidseitiges Feedback
- sehr gute Weiterentwicklungsmöglichkeiten innerhalb des Unternehmens

Schlecht am Arbeitgeber finde ich

- nicht "schlecht" sondern wissenswert: viele Veränderungen in kurzer Zeit


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear employee,

Thank you so much for sharing your experience It's great to hear that you felt supported and valued during your time at Holidu, especially in areas like personal development and open communication, which we really strive to prioritize across the company.

You're absolutely right that things can evolve quickly here, especially with ongoing technological changes. While this can be challenging, it also brings dynamic opportunities for growth and innovation. We're glad you experienced the positive side of this environment.

Wishing you all the best in your next chapter—and thank you again for being part of our journey!

Holidu T&O Team

Ein wahres Horrorunternehmen mit unerfahrenenen Kindern in der Geschäftsführung.

1,0
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2022 im Bereich Marketing / Produktmanagement bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

Mit Schleimen kommt man hier leider sehr weit.

Schlecht am Arbeitgeber finde ich

Unerfahrene Geschäftsführung, die wahllos Mitarbeiter mit Kindern rauschmeißen, um ihre Zahlen zu verschönern.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

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Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear former employee,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at Holidu did not meet your expectations, and we would like to address some of the concerns you raised in your review.

First and foremost, we would like to highlight that Holidu does not discriminate against or terminate employees based on pregnancy or parental responsibilities. Your claim is one we take very seriously.

We are strongly committed to fairness and equality that have been demonstrated on multiple occasions. As with all candidates, the decision to hire is always based on their skills, performance, and suitability for the role throughout all interview stages, rather than personal circumstances. Additionally, we have had candidates in final-stage interviews who have been open about their pregnancies, and this has never been a factor in our hiring decisions.

We are also dedicated to supporting employees during and after parental leave. For team members who consistently produce great work and demonstrate enthusiasm, we always strive to offer fair and competitive compensation, along with growth opportunities once they are back into employment again. This reflects our belief in recognizing and rewarding contributions, regardless of circumstances.

Regarding workplace behavior:
While we are not entirely sure what your comment about workplace misconduct refers to, we take any implication of inappropriate behavior very seriously. At Holidu, we maintain strict and comprehensive workplace behavior policies covering areas such as discrimination, bullying, sexual harassment, and victimization. These policies clearly outline acceptable behavior to ensure that all employees operate in a professional and ethical environment. In addition to that, we have also implemented a robust and accessible complaint procedure, which includes an anonymous reporting tool. This allows employees to report any concerns safely, without fear of repercussions.

We value constructive feedback and are always looking for ways to improve as an organization. While we regret that your experience was not a positive one, we remain committed to fostering a workplace environment built on fairness, transparency, and ethical conduct.

If you would like to discuss your concerns further or share additional feedback, please do not hesitate to reach out to us directly at hr@holidu.com.
Thank you once again for your thoughts.

Warm regards,
Holidu T&O Team

Mehrfachbewertung

Good employer but still room for improvement

3,5
Empfohlen
Mehrfachbewertung
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf bei Holidu GmbH in München gearbeitet und diesen Arbeitgeber mehrfach bewertet. (Mitarbeiter:innen dürfen ihren Arbeitgeber einmal im Jahr bewerten.)

Gut am Arbeitgeber finde ich

Good work-life balance, hybrid working is a big factor of this.

Schlecht am Arbeitgeber finde ich

For a 10-year-old company, it still behaves very much like a start-up. There is a lack of structure and a breath of fresh air.

Verbesserungsvorschläge

If salaries are only adjusted minimally, then compensation must be made in other ways in order to keep up with the competition. I don't find the existing benefits convincing.

Umwelt-/Sozialbewusstsein

There are initiatives regarding environmental awareness, but you don't notice or see much of them.

Umgang mit älteren Kollegen

There are none.

Vorgesetztenverhalten

Has improved a lot in the last year.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Kollegenzusammenhalt

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear Holidu employee,

Thank you for taking the time to provide us with feedback. We want you to know that we take your input seriously and are constantly trying to improve. Below, we would like to address some of the points you raised.

We are glad to hear that you are enjoying the work-life balance, as this is something that is also very important to us.

Regarding other points you raised:

Whilst it is true that there are no salary increases during the year unless for promotions, and this is also openly communicated, we do annual performance reviews on the basis of which individual salaries are adjusted once per year (also without a promotion). Transparent development opportunities and fair salary structures are very important to us, which is why we have clearly structured promotion processes and criteria. Our salary bands are regularly benchmarked to ensure that they always correspond to the current labor market.

Similarly, we also consistently review the benefits we offer, always looking for ways to improve and diversify our package. At this point we believe we offer a very competitive benefit package, from learning budgets, gym subsidies, working from abroad programs to public transport support and many more.

If you wish to share more information with us, please email us at hr@holidu.com and we will look into your feedback in even more detail.

Thank you for your time.

All the best,
The Holidu HR Team

I loved it at first but left with a different view. Change is important, but the direction of it is even more.

3,2
Nicht empfohlen
Hat bis 2024 bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

Very good company and office structure. Excellent equipment and technical support.

I have the impression that the CEO really believes in the company and works to make it grow and reach its full potential. I find him to be a person who cares about Holidu.

Flexibility of work and workation are good advantages to improve work-life balance.

The summer party with all the company's employees flying in from all over Europe is a nice and motivating event.

Team events are also usually a great time to build team spirit (but as I said above, it's not guaranteed that you'll have them, and it may be that, indeed, with the budget to do four a year, your team lead will organize one or two).

Schlecht am Arbeitgeber finde ich

This is only about the CHT department, not the whole company. That's the part that saddens me the most. I used to love working at Holidu.

The company has grown, and it's important to worry about costs (understandable). The problem was that the head of the department wasn't enough to meet this target, so they hired someone above him to do it. Then everything changed.
Quality is no longer the focus; staying within the company's budget is. The problem is that this is costing the company in other areas.

Colleagues have had to reduce their hours to cope with the stress (on medical advice), have started taking anxiolytics, and have clear signs of burnout and other issues in their mental health that were initiated or aggravated by the work. Colleagues have started skipping lunch to work more, logging on Sunday nights to see how their cases are doing. To solve this, they implemented a tracking system that timed everything you did in the software, which backfired because it only increased anxiety and stress.

It breaks my heart to have to write this because it was a job I was happy with and in which I would have liked to have built a career. Unfortunately, my colleagues who are still there continue to suffer the same kinds of pressures and suffer from so many changes focused on saving money. That's what this department has become: better numbers and less quality and humanity.

Verbesserungsvorschläge

Please listen to your employees and not just to the leader who gives you information from their perspective.

CHT is not valued in the company as it should be. The service constantly drops in quality in search of performance (check with HO's). But don't just look at the numbers to justify it. Take the happiness check questionnaire more seriously. Maybe even make a second one for the departments with the lowest happiness scores.

If many employees start claiming the same thing, something deeper is wrong. HR has heard the same things in exit talks.

Look at employees' health. It's neither healthy nor normal to consider burnout and taking anxiolytics an acceptable side effect of the new management measures and policies.

The company was not like that before and could be great again.

Arbeitsatmosphäre

It used to be 5 stars. I truly appreciated the working atmosphere. It was great; everyone was involved and united. For that, I will still give 2 starts.

Unfortunately, our department changed so much that the team is now disconnected, and stress levels are on the roof. Not necessarily amongst all colleagues, but more because we can't waste time to be able to achieve all the new targets, and trust is definitely shaken.

I can confidently say that employees are afraid to speak their minds. Many are already quietly looking for other jobs.

Image

Unfortunately, I can't say much about the company in general because we don't know what it's like in other departments. This is probably because most of them work from home or don't go to the office on the same days.

Overall, I'd say the company is a good place to work. But I wouldn't recommend working in the CHT department.

Work-Life-Balance

The possibility of working from home is great, and working in other locations is also a huge advantage, especially in an international team. This allows you to work while traveling or visiting family.

I deducted one star because there started to be a delay in planning the high season, which made it difficult to plan big summer holidays in advance (which can raise costs). Some weekend planning was also done at the last minute (such as who would cover the markets for special events).

Karriere/Weiterbildung

The department has recently offered new vacancies and the chance to move. However, there is first a test phase of a few months, and the salary compensation is not so great. Unfortunately, some of the successful colleagues also changed their behavior, as if they had become people's managers.

As the department is considerable in size, there is, of course, no opportunity for everyone (which would be difficult).

Gehalt/Benefits

This can vary greatly depending on your position and the country in which you are located. I know that my colleagues in Spain always complain about the low salaries.

There are annual increases and salary reviews, but they are very small.

There's the argument that it's always the market average and that we're always on the same level as the competition. The thing is, Holidu's customer support service does a lot more than just answer phones and write emails, so it should be compensated more.

Umwelt-/Sozialbewusstsein

There used to be a department just for this, dealing with sustainability. However, it seems to have been reformulated, and I can't say exactly how it is now.

There are donation campaigns once or twice a year (I can't remember for sure now) where we can choose the institutions that will be granted financial support.

Kollegenzusammenhalt

Again, it pains me to have to write this, but my first 2 years used to be 10/10. We were a united team that helped each other. There was respect between TL, no arrogance, and totally open communication. The day we went to the office in person was a day we looked forward to. Many of us even became personal friends. Team events were a cool, chill moment for us, and 1:1's were a time to talk, listen, and grow.

Unfortunately, the team started to become segregated, and not just because they built a huge team from our department in another country. Initially, this wasn't a problem at all. We would look forward to seeing them all in person at the summer party. But with so many changes, increased pressure, and stress, cooperation diminished.

It's sad to say, but things got strange, with rivalry between colleagues. Team spirit went from very present to non-existent. Colleagues started to write that we might be a "team" like that in quotation marks. There was no interest in interacting with each other anymore. We win as a team is, sadly, just a slogan.

Umgang mit älteren Kollegen

In general, the company and our department have always been younger, with a start-up atmosphere (as indeed it was). I don't think this was intentional, but it is due to the company's history and environment.

Recently, older people were hired for the CS department. The intention was good, perhaps to bring more maturity to the team. I don't see any age restrictions as company policy.

However, the management of the department itself found it difficult to manage these new employees, as the pace of work and the pressure to perform increased greatly. This made it very difficult for them, and the company took the decision to "part ways."

Vorgesetztenverhalten

In the beginning, I had amazing TLs who communicated very well and understood the particularities of their market focus. They brought solutions to improve performance and cared about the quality of the work. Back then, I would for sure give 5 starts.

TLs have been redistributed and overloaded, leaving no quality time for this working relationship, with many extra tasks too. 1:1s then started to be all about numbers, and anything we suggested was either not considered or ignored. Comparisons between colleagues from the TLs themselves became explicit, and a ranking system that greatly increased work stress.

Some have done unprofessional things (like telling an employee a list of names of colleagues who have complained about you), and I would say that they are not qualified for the role (even though I like them as a person).

Arbeitsbedingungen

There's nothing to complain about here. You'll get good, quality, new equipment. If you have any problems, you can ask for a new one. You can take screens home with you, and the technical and IT assistance is excellent and fast.
The main office is spacious and bright. Great structure.

Kommunikation

General-wise, I guess the company communicates with employees well and lets you know the next steps.

Department-wise, there are weekly meetings and constant 1:1s with TL, which is great. However, they are not efficient anymore. It is all about numbers and how we were not doing it enough. Practical solutions are not set to help, they are just told to be followed; employees have to fit the new way of working regardless. We do not feel heard by the TLs, head, and director anymore (unless it is something technical to improve numbers).

When they decide it's time to "part ways" with an employee or to let someone go as a "mutual agreement," there is no transparency for the co-workers about the true reasons and parameters. They might claim it is for privacy reasons, but there is no need to lie or change the reasons. Immediate disconnection is set, not even allowing you to say goodbye to your co-workers (this happened more than once).

Gleichberechtigung

I can only say this about my department. Only men are in the top leadership positions (director, head of department, CEO). For team leaders and other technical positions, yes, we have a lot of women, but unfortunately, I can't tell you about salary equity.

Interessante Aufgaben

The cases can be stressful, but they also present unique situations, allowing you to discover cool travel possibilities. Funny stories and humor between departments were present at various times in the early years.

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Arbeitgeber-Kommentar

Lena PasedagSenior HR Manager - Talent Management

Dear former employee,

Thank you for taking the time to provide us with feedback. We take this very seriously, as we continuously want to improve as an employer. We are truly sorry to hear that your experience at Holidu was different to what you would have wished for.

As one of the fastest growing travel companies in the world, continuous improvement and change of operations is an unavoidable reality of our jobs. We had to acknowledge that we are not an early-stage start-up anymore and ensure that our processes are professionalised in line with our growth in order to be able to provide the best service to our guests and hosts. To achieve this at our scale, we have provided our team members and management with clear and reasonable goals (including KPIs) but also safeguards to ensure our team can handle their workload within the working hours and have sufficient breaks. Our team leads are very attentive to their teams not working overtime and our weekly 1:1s with each teammate are the process for this.

Recently, the self-tracking system that you mentioned was introduced to improve team management as it empowers us to forecast and schedule more accurately in fast-growing and complex operations encompassing 9 languages, 3 sets of customers and several complexity levels. Without such a system, we cannot manage such a large workforce. This also eventually leads to reducing stress, because it enables us to plan and use team capacities in the best possible way, addressing bottlenecks quickly and acting as fast as we scale, therefore ensuring a fair distribution of work for the team.

Something that is very close to our hearts is our values, one of which being ‘we win as a team’. We have recently hired an additional team lead for our team in Munich to both give our team leads more space to look after the individual team members and to make sure the team in Munich knows they are equally as valued as our team in Málaga. Each of our three team leads care deeply about their team, which is why they make sure to check in on each team member’s wellbeing before they talk about their numbers in their weekly 1:1s (with the latter being an important aspect to mention in order to create transparency and helpful feedback to grow professionally). It is always structured as a two way conversation so we can also address your feedback.

To sum it up: yes, it is true that we are a fast-growing business that needs to pay attention to KPIs and numbers in order to ensure we provide a great service to customers. At the same time, we constantly do our best to ensure transparency (with weekly team meetings and 1:1s which always include active encouragement to provide feedback), trust (with a hybrid set-up and three home-office days per week) and recognition (annual reviews with salary increases as well as internal career opportunities), as well as fair and achievable targets which are being met by nearly everyone in the team.

At the same time, we are grateful for your input and suggestions, and for taking time to share it with us. If you would like to share more feedback with us, we would be happy to hear from you at hr@holidu.com.

All the best,
the Holidu HR team

Horrorunternehmen

1,2
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2022 bei Holidu GmbH in München gearbeitet.

Gut am Arbeitgeber finde ich

Die wenigen Vorteile, die es bietet

Schlecht am Arbeitgeber finde ich

Die Planung ist im Allgemeinen ziemlich schlecht; Um ein bekanntes Beispiel zu nennen: Das Unternehmen hat kürzlich wegen „Mangel an Geldern“ Massenentlassungen vorgenommen, weil es zu viele Mitarbeiter eingestellt hat, es aber trotzdem wieder tut. Sie haben nichts gelernt.
Mangelnder Respekt im Büro oder mangelndes Einfühlungsvermögen gegenüber Ausländern sind alltäglich. Es scheint, als hätte ich das Recht, Menschen verbal und finanziell zu beschimpfen, wenn ich ein Stück Papier besitze, aus dem hervorgeht, dass ich Bürger bin.

Verbesserungsvorschläge

Anstatt für katastrophale und endlose KPIs zu arbeiten (die niemanden interessieren), sollten sie für konkrete, kurze und leicht umsetzbare Ziele arbeiten. Ziele, die sich an ihren Nutzern orientieren sollten und nicht an Unternehmensakquisitionen oder zufälligen Launen des Managements.
Die LinkedIn-Beiträge sind ein großer Mangel an Respekt für uns alle, die gefeuert wurden. Etwas Einfühlungsvermögen und eine Gewissenserforschung tun ihnen ganz gut.

Arbeitsatmosphäre

Es ist eine Atmosphäre des ständigen Drucks und der passiven Aggressivität

Image

Bei Veranstaltungen und im Alltag werden wir ständig daran erinnert, wie gut das Unternehmen ist und dass wir dankbar sein sollten, dass wir in unserer Position bleiben. Dies entspricht nicht der Realität.

Work-Life-Balance

Sie vereinbaren zu jeder Tageszeit willkürliche Treffen, ohne zu fragen und ohne Vorankündigung.
Ich wäre fast gezwungen gewesen, an meinem Geburtstag eine Geschäftsreise anzutreten, wenn an diesem Tag ein Vorgesetzter anwesend gewesen wäre.
In meinen letzten Tagen wurde bereits auf die Idee gedrängt, ohne Angabe von Gründen öfter ins Büro zu gehen.

Karriere/Weiterbildung

Sie stellen ein Budget für Studien zur Verfügung, das jedoch recht niedrig ist

Gehalt/Benefits

Das Gehalt ist für Ausländer niedrig und für Einheimische normal. Sie stellten mich für das im Visum geforderte Mindestgehalt ein. Sie versprachen mehrere Gehaltserhöhungen und nur wenige wurden erfüllt (sogar während der Entlassung).

Umwelt-/Sozialbewusstsein

Viele kleine Plastikbehälter und Getränkedosen in der gesamten Anlage

Kollegenzusammenhalt

Die meisten von ihnen sind Unternehmensspione, daher kann man nicht frei sprechen

Umgang mit älteren Kollegen

Es gibt ältere Arbeitnehmer, die aber die Tatsache, dass die meisten von ihnen Kinder haben, ausnutzen, um ihnen mit Entlassungen zu drohen.

Vorgesetztenverhalten

Mein Vorgesetzter ist mit seiner Arbeit frustriert und lässt sie deshalb an seinen Untergebenen aus. Mein Vorgesetzter hat mehr als einmal zugegeben, dass er in diesem Bereich des Geldes wegen arbeitet, aber er hasst es.

Arbeitsbedingungen

Mein Chef zwang mich und meine Kollegen auch dazu, Aufgaben auszuführen, die nicht unseren Pflichten entsprachen.
In Spanien fehlt der Komfort deutscher Büros völlig, obwohl mehrfach eine Verbesserung gefordert wurde
Das Frontend wird nicht ernst genommen und tatsächlich sind die meisten „leitenden“ Entwickler Backend-Entwickler und im Gespräch mit anderen Entwicklern ist ihnen auch aufgefallen, dass die Seniorität einiger Kollegen nicht stimmt, und ich verstehe ehrlich gesagt nicht, warum sie Leute befördern

Kommunikation

Das Verhältnis zu Kollegen ist im Allgemeinen, mit Ausnahme mancher Menschen, recht unangenehm.

Gleichberechtigung

Einwanderer werden unterschiedlich behandelt und ihre Visa ausgenutzt, indem man ihnen niedrige Löhne und Aufgaben anbietet, die niemand machen möchte (wenn sie die Erwartungen nicht erfüllen, werden sie entlassen und entsprechend abgeschoben).

Interessante Aufgaben

Bei den meisten Aufgaben handelt es sich um die Wartung alter Systeme mit veralteten und nicht unterstützten Technologien

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Arbeitgeber-Kommentar

Victor CabutiTeam Lead Talent Management

Dear former employee,
thank you for sharing your feedback with us. We take your input seriously and are constantly trying to improve. Below, we would like to address some of the points you raised.

Regarding our people managers, we would like to address that we have in-depth training in place for all employees who are leading others, to guarantee that they are well-trained on topics such as ensuring fairness and equality within their team, giving appropriate feedback and providing transparent recruitment processes, among others.

Considering we have employees from over +60 nationalities working here, diversity & inclusion are and will always be top priorities for us. Also, ensuring there is no favoritism and giving every employee the opportunity to further grow and develop is very important to us. For this reason, we have clearly defined processes and guidelines regarding promotions and salaries that are accessible to all employees and from which nobody is excluded.

Indeed, we recently slimmed down our workforce by 7% in selected teams. This was an incredibly difficult decision and we recognize the impact of it. The communication was prepared thoroughly and done in a personal way. Our founders spoke to every employee involved personally, and the rest of the company was informed on the same day. There have been several company-wide as well as department-specific follow-up meetings in order to clarify the reasons and answer any questions that came up.

We would be happy to get more in-depth feedback from your side to understand how we can improve, so please feel free to reach out to us at hr@holidu.com.

Thank you for your time,
the Holidu HR Team

Wir setzen auf Transparenz

So verdient kununu Geld.