Let's make work better.

Welches Unternehmen suchst du?
Holidu GmbH Logo

Holidu 
GmbH
Bewertungen

Top
Company
2025

125 Bewertungen von Mitarbeiter:innen

kununu Score: 4,3Weiterempfehlung: 85%
Score-Details

125 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 4,3 Punkten auf einer Skala von 1 bis 5 bewertet.

106 dieser Mitarbeiter haben den Arbeitgeber in ihrer Bewertung weiterempfohlen.

freundlich, schnell und kompetent, ermöglichen eine smarte Arbeitsweise

5,0
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf gearbeitet.

Verbesserungsvorschläge

man könnte zwischendurch online social quiz events gestalten

Arbeitsatmosphäre

freundliche und kompetente Kollegen und HR Mitarbeiter, unterstützendes Onboarding-Prozess

Work-Life-Balance

Möglichkeit im Homeoffice zu arbeiten, aber auch vor Ort die Kollegen vom Team zu besuchen, es gibt spannende Firmenevents, online meetings und talks sowie self-learning trainings und 1x in der Woche online Joga am Abend

Kollegenzusammenhalt

bei Fragen bekommt man sehr schnell eine Rückmeldung

Umgang mit älteren Kollegen

es gibt ein gemischtes Team und der Umgang miteinander ist sehr gut

Vorgesetztenverhalten

es gibt persönliches Feedback vom Teamleiter und quartalsweise online Besprechungen mit dem HR Manager

Kommunikation

wertschätzend, motivierend


Image

Karriere/Weiterbildung

Arbeitsbedingungen

Gehalt/Sozialleistungen

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Eindeutig des beste Arbeitgeber bei dem ich je beschäftigt war! Holidu's guten Mitarbeiterbewertung sind gerechtfertigt!

5,0
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf gearbeitet.

Gut am Arbeitgeber finde ich

Eigentlich alles, wie auch in meiner Bewertung dargestellt.

Schlecht am Arbeitgeber finde ich

Es wird in Zukunft wahrscheinlich viel Cold Calling auf die Sales Mitarbeiter zukommen, muss man natürlich mögen.

Arbeitsatmosphäre

Eine sehr lockere Atmosphäre, man kann sich individuell frei entfalten.

Work-Life-Balance

Durch die 2 Office Tage und 3 Tage Homeoffice für mich ideal. Es wird außerdem sehr darauf geachtet, dass du in der Woche nicht mehr als 40 Stunden arbeitest.

Gehalt/Sozialleistungen

Ich bin sehr zufrieden mit dem Gehalt, jedoch kann man natürlich im Sales auch deutlich mehr verdienen. Die Löhne werden immer pünktlich gezahlt.

Kollegenzusammenhalt

Top!

Kommunikation

Sehr gut, wird quasi wöchentlich informiert.

Interessante Aufgaben

Muss man natürlich mögen, für mich passt es perfekt. Sehr viele Videocallverkaufsgespräche, aber genau dadurch ist man auch so flexibel!


Image

Karriere/Weiterbildung

Umwelt-/Sozialbewusstsein

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Sehr gutes Arbeitsklima, freundliche Mitarbeiter in allen Hierarchieebenen und viele Entwicklungsmöglichkeiten

4,6
Empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2025 im Bereich Personal / Aus- und Weiterbildung gearbeitet.

Gut am Arbeitgeber finde ich

- sehr freundliche und offene Mitarbeiter*innen in allen Hierarchiestufen
- ernsthaftes Interesse an individueller Weiterentwicklung, z.B. durch Workshops, Lern-Budget, 2 Selbststudium-Tage zur freien Verfügung etc.
- regelmäßiges, geplantes und beidseitiges Feedback
- sehr gute Weiterentwicklungsmöglichkeiten innerhalb des Unternehmens

Schlecht am Arbeitgeber finde ich

- nicht "schlecht" sondern wissenswert: viele Veränderungen in kurzer Zeit


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Sravya BodapatiWorking student - Employer Branding

Dear employee,

Thank you so much for sharing your experience It's great to hear that you felt supported and valued during your time at Holidu, especially in areas like personal development and open communication, which we really strive to prioritize across the company.

You're absolutely right that things can evolve quickly here, especially with ongoing technological changes. While this can be challenging, it also brings dynamic opportunities for growth and innovation. We're glad you experienced the positive side of this environment.

Wishing you all the best in your next chapter—and thank you again for being part of our journey!

Holidu T&O Team

Super Onboarding, klare Strategie und motivierte Kollegen

5,0
Empfohlen
FührungskraftHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf gearbeitet.

Gut am Arbeitgeber finde ich

Super Dokumentation in Confluence, das erleichtert das Onboarding sehr, insbesondere wenn auch remote arbeitet. Tolles Buddy System mit großartiger Unterstützung.

Verbesserungsvorschläge

Weiter so!


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear valued team member,

Thank you for your fantastic feedback! We’re delighted to hear that you had a smooth onboarding experience and that our structured approach, clear documentation, and supportive buddy system made a positive impact—especially while working remotely. It’s also great to know that you feel aligned with our strategy and are surrounded by motivated colleagues who enhance your experience at Holidu.

Seeing a perfect rating across all areas is incredibly rewarding, and we truly appreciate you taking the time to share your thoughts. If you ever have additional feedback or suggestions, we’re always happy to hear from you!

Thanks again for being part of our team and contributing to our positive work environment.

Holidu T&O Team

Good communication and atmosphere to work

4,5
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT gearbeitet.

Gehalt/Sozialleistungen

Salary is fair comparing to other companies and my title.


Arbeitsatmosphäre

Image

Work-Life-Balance

Umwelt-/Sozialbewusstsein

Karriere/Weiterbildung

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear valued team member,

Thank you for sharing your experience with us! We’re thrilled to hear that you appreciate the open communication, strong team spirit, and the fairness of our salary and benefits. At Holidu, we regularly benchmark our salaries to ensure they remain competitive, so it’s great to know that you feel positively about this aspect of your role.

Your insights help us continue to evolve, and we’d love to hear any additional thoughts you may have. Please feel free to reach out to us at hr@holidu.com—we’re always open to feedback and improvement.

Thanks again for being part of our team and for taking the time to share your thoughts!

Holidu T&O Team

Ein wahres Horrorunternehmen mit unerfahrenenen Kindern in der Geschäftsführung.

1,0
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2022 im Bereich Marketing / Produktmanagement gearbeitet.

Gut am Arbeitgeber finde ich

Mit Schleimen kommt man hier leider sehr weit.

Schlecht am Arbeitgeber finde ich

Unerfahrene Geschäftsführung, die wahllos Mitarbeiter mit Kindern rauschmeißen, um ihre Zahlen zu verschönern.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?3Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear former employee,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at Holidu did not meet your expectations, and we would like to address some of the concerns you raised in your review.

First and foremost, we would like to highlight that Holidu does not discriminate against or terminate employees based on pregnancy or parental responsibilities. Your claim is one we take very seriously.

We are strongly committed to fairness and equality that have been demonstrated on multiple occasions. As with all candidates, the decision to hire is always based on their skills, performance, and suitability for the role throughout all interview stages, rather than personal circumstances. Additionally, we have had candidates in final-stage interviews who have been open about their pregnancies, and this has never been a factor in our hiring decisions.

We are also dedicated to supporting employees during and after parental leave. For team members who consistently produce great work and demonstrate enthusiasm, we always strive to offer fair and competitive compensation, along with growth opportunities once they are back into employment again. This reflects our belief in recognizing and rewarding contributions, regardless of circumstances.

Regarding workplace behavior:
While we are not entirely sure what your comment about workplace misconduct refers to, we take any implication of inappropriate behavior very seriously. At Holidu, we maintain strict and comprehensive workplace behavior policies covering areas such as discrimination, bullying, sexual harassment, and victimization. These policies clearly outline acceptable behavior to ensure that all employees operate in a professional and ethical environment. In addition to that, we have also implemented a robust and accessible complaint procedure, which includes an anonymous reporting tool. This allows employees to report any concerns safely, without fear of repercussions.

We value constructive feedback and are always looking for ways to improve as an organization. While we regret that your experience was not a positive one, we remain committed to fostering a workplace environment built on fairness, transparency, and ethical conduct.

If you would like to discuss your concerns further or share additional feedback, please do not hesitate to reach out to us directly at hr@holidu.com.
Thank you once again for your thoughts.

Warm regards,
Holidu T&O Team

Very nice place to work, good atmosphere

4,6
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT gearbeitet.

Gut am Arbeitgeber finde ich

Very nice people, interesting tasks, good options for personal development


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear Holidu Employee,

Thank you for your thoughtful and positive feedback! We are thrilled to hear that you have been met with a welcoming atmosphere at Holidu, and that you are finding the work engaging. It’s great to know that our efforts to create a collaborative and supportive environment, as well as meaningful opportunities for personal development, have made an impact.

Whilst we value all feedback (positive and constructive), yours definitely motivates us to continue improving and supporting our employees. If you have any additional thoughts or suggestions, please don’t hesitate to share them with your manager, or with HR at hr@holidu.com. We’re always looking for ways to grow together!

We wish you all the best for your continued success, and thank you again for being a part of the Holidu team!

Warm regards,
Holidu T&O Team

It gets worse everyday

1,5
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung nicht mehr für dieses Unternehmen gearbeitet.

Verbesserungsvorschläge

Many closer examinations I expressed in the comment sections are related to the experience in the customer support team. However, I can firmly state that some features are permanent in many departments: many people are unhappy and agree that the targets are getting higher and unreachable. The company wants every day more but gives every day less.
Employees from two external companies were hired in order to save costs. The employees were supposed to handle simple requests coming in from the guests and hosts. Working from cheaper countries and with a no fixed salary (their salary is based on the number of tickets closed), this should have helped us. On the contrary, it created more and more problems.
Tickets were closed too fast, with high unsatisfaction of the guests and all related issues. People working under stress only to get their salary increased.

The company should listen more to the employees. If many people complain about the „new“ face of the company, there is a reason. Being unheard by your management doesn´t motivate to work, especially if many issues are raised after a new director coming who never actively worked in your department = has no idea of what we are really facing.

Arbeitsatmosphäre

Weekly 1:1 with your TL are thought to show what you achieved during the last week (targets = numbers) and what could be improved. Of course every week is different and not every week can be the best one. This constant need to justify oneself (what happened last week? Why did you achieve less/more?) creates stress in many people.
People are not numbers so they experience changes through the weeks also due to factors that they can´t influence directly (for example: long cases with difficult customers, long cases due to external bugs which need to be fixed and so on).

This pressure will be one of the permanent feature of insatisfaction among Holidu employees. If you feel every day under pressure, your work and daily life will be negatively influenced – with bad consequences. It is sad that every sign of mental issue caused by the stress was often not taken seriously by the company

Image

The company tries their best to show their best side on social media (huge summer parties, events, „best company of the year“ and so on).
It is interesting to see how a short postive review (with only few words comment) always comes after a negative and well structred review, which makes me think that the company always tries to balance any negative input with a positive and forced one, in order to keep high standards.
It was really sad that the main issue of the company was changing the logo and its colors for marketing purpouses while our department was literally struggling due to failed organisation – with no recognition.
Employess are not happy about the company but only few of them dare to speak up. Those who speak up are not taken into consideration anyway, despite of the open feedback culture spread by the company: again, words are not followed by facts.

Work-Life-Balance

Many people suffer stress due to the high pressure put in order to reach crazy targets.New joiners were put under strong pressure after only a couple of months – and finally fired.

I would like to point out that this sad work life balance raised in the last period. Compensation days (after working during weekd) were approved or rejected after +1 month. In other words, you need to always be available for the company but as soon as you ask for sth, the Director needs to check 1month long in order to approve a day off which you are entitled of.
The holiday organisation for the high season was also miserable. Some people requested holiday many months in advance. The request was posponed till middle of the year when any reservation would have been expensive and short term.
Having an international team implies also family reunion=organisation must be done in advance, if you really care about your team.
So needless to say that Director&C.O. could enjoy long time off during the peak season,while the employees were still waiting for a reply for their requests.
It was then funny to hear how these people wanted us to believe that there is no hierarchy at the company and we are all alike

Karriere/Weiterbildung

Part time is not really well seen which makes difficult to follow any career or study path along the work.
Only „yes“ people have the possibility to grow inside the department. It is sad to see how these people seem to forget where they started and show no empathy with other coworkes.

Gehalt/Sozialleistungen

Too many tasks and responsability = stress for a miserable salary, especially for an expensive city such as Munich.
High management explained that the company aligns the salary according to some general regional values, which were never shared with us. If we google the average salary for any role, at Holidu it was often lower.
No 13th salary, no vacation or Christmas surchage (really common in Germany). No increase after understaffed high season due to the bad internal organisation (this was even an admission by the managment!).
Ridiculous salary increase (around 2%) only based on your numbers. It doesn´t matter when you started, how much you struggled or any private issues you might have encountered during the last years. Only the numbers count: do not forget how often the targets were changed (see previous sections), which makes me wonder if any calculation and consequent salary increase was correct.

Umwelt-/Sozialbewusstsein

+600 people flying to Munich for a party is not eco friendly.
Home Office Policy can reduce the pollution emission. The company increased the office days = more pollution.

Kollegenzusammenhalt

One of Holidu´s value is "we win as a team". Sadly, it doesn´t often apply to the real condition. The high targets which were set generate more competition among the colleagues instead of cooperation.
During the meetings, the "best employees" of the month are celebrated. This can create a competition feeling or a sense of inferiority in some people, depending on the personality of each one. In any case, this doesn´t increase a team feeling. Other departments also show charts with the related results but this is related to a bonus which they get if they can achieve better results than the colleagues.
In the Customer Support Team you get no extra bonus for the months where your name was often on the podium.
You are better then other colleagues if you can close more tickets: how you handled the case or if you created unecessarily tickets just to reach the targets, this is not taken in consideration by the management. Another example to show how fairness is not valued anymore.
Unfortunately, many employees complain only privately and do not show their real thoughts during the 1:1s.

Umgang mit älteren Kollegen

Being a start up, many employees are younger. Recently the company started to hire older employees. People with years of experience might see things in a different way or suggest improvements or changes. A fair company should embrace any suggestion, especially if coming from people with years of experience.
On the contrary, any comment was brutally cut during open meetings. This company seems to prefer young and unexperienced people so that it might be easier to manipulate them with parties and nice team events. Older employees are quicker unhappy and even left after less than 1 month.

Vorgesetztenverhalten

Clearly disparity between „normal“ employees and management – despite of the „nice“ words coming from above.
As often mentioned, the targets were getting higher and higher while the number of properties = guests and cases to handle increased but the number of agents did not increase accordingly. People were even suddendly fired, which created even more stress and fear.
The calculation of targets was changed so often (4 times in less than a year). Really fascinating, especially when only numbers determine if you should get a(ridiculous)salary increase or not. The question was: which calculation for the targets was correct? Did management really considered all the changes and stress this caused in the employees? According to their words, yes. According to the facts, no. Many empty promises were done.

People got a promotion but no related salary increase due to missing budget. They should expect the increase on the following year, which did not happen.
So the behaviour of the management is getting worser and worser. Empty words without a real human meaning. Only numbers count. It doesn´t matter how the numbers are reached (quality or fairness are not values here).

Arbeitsbedingungen

The office in Munich is modern, bright and light. I found the office always very clean. Not far from Ubahn station and with bus connection.
Due to the home office policy, personal equipment was provided (laptop, monitor, keyboard). The equipment is new.

The work quality should still be improved, at least for the customer support team. Many companies do not let employees work on the phone and email at the same time, for example. This reduces stress and let employees focus more on their tasks. At Holidu we had to handle many different tasks at the same time, which leads to stress and more internal mistakes and all the other consequences which I already expressed.

Kommunikation

The company states to value clear and honest communication. This did not often happen in the last year.
Colleagues were suddendly fired after being working for years at the company but it was explained to the team that it was their decision to leave or it was a mutual agreement.
During the hiring process, possible new joiners thought that only 1office day was mandatory. When new joiners were hired, they discovered that the process of increasing the office days to 2 days proweek was already ongoing.

Exceptions to the new policy were taken in consideration only with people who live +150 km far away from the office.
The job description doesn´t match with the real tasks. The tasks listed in the job description are related to a lower support level. It happened that the reference letter mentioned only part of the real tasks.
Too many changes in the customer support team for working procedure (at least 1 change pro day!), which were communicated once they are done - and not before, asking for feedbacks. Management explained that any change should help the employees but I can assure that keeping count of all the changes in a stressful period such as summer .. this doesn´t help at all!

Gleichberechtigung

Women are welcomed but with salary gap.

Interessante Aufgaben

I used to like the job and the tasks itself. It was never boring. Every day we faced new cases, some of them even funny and to be shared with colleagues and family and friends. I think that the best part of customer support is being conscious of being able to help people who really need your backing. When I joined the company, this was the main goal.

When the company decided to reduce costs and hired the new director, things changed – to the worse. A quick and superficial support can´t be a good support. You can verify it by yourself checking reviews from customers. Please, bear in mind not to spend too much time on the reviews done „on invitation“: it was told us to invite people leaving a review only if we could really provide a real positive experience :) This doesn´t match with the idea of transparency which the company promotes. Another example of missing fairness and not willingness to face the real problem.

4Hilfreichfinden das hilfreich5Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear Holidu employee,

First of all, thank you for taking the time to share your detailed feedback with us. Your perspective is extremely valuable, and we truly appreciate your honesty and commitment to helping us to do better. We understand that your experience shapes your perception of our company, and we want to address some of the key concerns you raised.

Target setting:
We acknowledge your concern about increasing targets and the challenges they present. As a growing company, we strive to set ambitious goals and adapt targets to changing requirements, however we are aware of the need to balance these with realistic expectations. Your feedback is taken seriously here and we will make every effort to pass it to the respective management team.

Customer Support Changes:
The feedback regarding external partnerships and the associated impact on service quality is noted. We are reevaluating these partnerships to ensure that they enhance our operations rather than adding pressure to our internal teams. Quality customer service remains a top priority, and we are working to address the concerns you’ve highlighted regarding training and support for external team members.

Communication and Transparency:
We are sorry to hear that you feel there have been lapses in transparency and communication. The changes regarding our new mandatory office days have been proactively communicated to all employees via our company-wide meetings, email communications etc. We also make sure it is clear during the hiring process with our candidates, to ensure that the mutual expectations are met. Nevertheless it could be true that during the transition period, the information has not reached the candidate with enough time in advance before starting the role at Holidu. In such cases, we are truly sorry for that.

In addition, in unfortunate and rare cases when an employment relationship has to be terminated, we always strive to separate with employees in a respectful manner and ensure that the minimum harm is done to both sides during the process. In some rare cases, the immediate separation is the only way to keep the team culture healthy and morale not impacted.


Team Environment:
Building a strong team spirit is central to our values, and we recognize the impact that competition can have on this dynamic. It is true that for our department the main KPIs are efficiency, quality and speed of support interactions. These are important and common KPIs for teams like ours to make sure we can track and optimize the performance. We are aware that for some team members it can create pressure to deliver, nevertheless it is crucial for us to keep track of these measurements to make sure we provide best possible support to our guests, as well as be able to measure and reward performance fairly. We aim to encourage a positive performance culture by celebrating our achievements and creating role models in our teams who can inspire and motivate others.

Work-Life Balance and Mental Health:
Thank you for sharing your concerns regarding work-life balance. We encourage our employees and ensure that all vacation days are taken in the respective periods, to make sure everyone has time to rest and recover. In cases of not approved vacation days on time, we encourage the employees to always reach out to their respective HR Business Partner to look into the topic in more detail. At the same time, we advise teams to plan their holidays in advance, especially around common holiday periods, as oftentimes solutions need to be found on department level to ensure there are no interruptions to our service. This is especially relevant for international teams at Holidu, where employees often travel aboard around important holiday times. Nevertheless, we believe that good planning and support from the HR team helps to manage this topic well.

Compensation and Career Growth:
We review our compensation structure on a yearly basis to remain competitive and equitable. The concerns you’ve shared about promotions and salary adjustments will be addressed in our next review cycle, and we are committed to ensuring transparency in these processes.

Thank you again for sharing your perspective with us. Your feedback helps us grow and improve as we are striving to create a positive and fulfilling work environment for all employees. In case you wish to provide even more detailed feedback, feel free to contact us at hr@holidu.com.

Warm regards,
Holidu T&O Team

Good employer but still room for improvement

3,5
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Vertrieb / Verkauf gearbeitet.

Gut am Arbeitgeber finde ich

Good work-life balance, hybrid working is a big factor of this.

Schlecht am Arbeitgeber finde ich

For a 10-year-old company, it still behaves very much like a start-up. There is a lack of structure and a breath of fresh air.

Verbesserungsvorschläge

If salaries are only adjusted minimally, then compensation must be made in other ways in order to keep up with the competition. I don't find the existing benefits convincing.

Umwelt-/Sozialbewusstsein

There are initiatives regarding environmental awareness, but you don't notice or see much of them.

Umgang mit älteren Kollegen

There are none.

Vorgesetztenverhalten

Has improved a lot in the last year.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Kollegenzusammenhalt

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Gloria TronciHR Manager

Dear Holidu employee,

Thank you for taking the time to provide us with feedback. We want you to know that we take your input seriously and are constantly trying to improve. Below, we would like to address some of the points you raised.

We are glad to hear that you are enjoying the work-life balance, as this is something that is also very important to us.

Regarding other points you raised:

Whilst it is true that there are no salary increases during the year unless for promotions, and this is also openly communicated, we do annual performance reviews on the basis of which individual salaries are adjusted once per year (also without a promotion). Transparent development opportunities and fair salary structures are very important to us, which is why we have clearly structured promotion processes and criteria. Our salary bands are regularly benchmarked to ensure that they always correspond to the current labor market.

Similarly, we also consistently review the benefits we offer, always looking for ways to improve and diversify our package. At this point we believe we offer a very competitive benefit package, from learning budgets, gym subsidies, working from abroad programs to public transport support and many more.

If you wish to share more information with us, please email us at hr@holidu.com and we will look into your feedback in even more detail.

Thank you for your time.

All the best,
The Holidu HR Team

A great start with an unfortunate ending

1,5
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr für dieses Unternehmen gearbeitet.

Arbeitsatmosphäre

The work atmosphere started off well but declined rapidly after a year. The Munich-based team, except for some management members, grew very close and still enjoys working together. However, the team was significantly reduced after staff had to be hired in another cheaper country. The department head was more often that not absent, leaving only a few team members in the office, sometimes just two of us. As pressure and stress increased, the atmosphere became tense, with other departments eavesdropping on our conversations. Certain employees who were eavesdropping were known to be close to the leadership. Anonymous company-wide surveys were offered, but due to the team's small size, it was hard to be truly honest without being identifiable. If opinions were expressed anonymously or directly, we were told that our attitudes needed to change and nothing else.
These are just a few examples that would translate the bad working atmosphere.

Image

The company is focused on creating a perfect image through a cringy Instagram presence, flashy merchandise, and trendy designs. However, the reality is different. Many staff members don’t realize that office snacks and free coffee don’t actually equate to an ideal workplace.

Work-Life-Balance

Maintaining a good work-life balance was difficult when work consumed your thoughts due to demanding targets and passive-aggressive management. With inflation and low pay, it felt more like a struggle for work-survival balance.

Karriere/Weiterbildung

The best way to move up or be successful is to keep your opinions to yourself and make friends with important people. Hard work is not rewarded. We did get a t-shirt and the best performers got a mug after a painful high-season. That made everything better.

Gehalt/Sozialleistungen

In the customer service department, the salary does not reflect the work and hours put in. The company justified the pay by comparing it to basic CS roles, but at Holidu, the job involves much more—encompassing Sales, Account Management, Accounting, Tech, and Product.

Targets were set so high that many team members stayed late daily out of fear of not meeting them. Despite the significant effort from each team member, there were no bonuses, no overtime, no 13th-month pay, and only a 2% raise for "Exceeded Expectations" during the annual review.

Umwelt-/Sozialbewusstsein

It’s still difficult to reconcile the idea of a travel-focused company claiming to have a positive impact on the environment while flying 500 employees to the main office for a company party. That hardly aligns with the environmental values the company so strongly promotes. Within the office, there's nothing groundbreaking—just the standard recycling bins.

Over the past few years, the concept of social awareness has shifted from hiring based on qualifications and potential to forming a DEI team, reflecting the trend of focusing on everything but a candidate's actual abilities. The company claims to promote diversity, but only if it aligns with a single mindset, forgetting the true meaning of diversity.

Kollegenzusammenhalt

The Munich team in the CS department trained the staff hired at the new office. Quickly, the attention shifted entirely to the new team, emphasizing quantity over quality. While many individual members were still respected and appreciated, the focus on rapidly hiring a cheaper workforce created a divide between the two offices. The Munich team was left with Team Leads who weren’t even in the same country. Seniority lost its value, and team members began reporting on each other.

The other team rarely voiced their opinions openly, yet the Munich team was perceived as the one always expressing discontent. This led to a situation where we had to start asking questions on Slido with our names attached, to prove that the "harsh and aggressive" questions weren’t coming from us.

Umgang mit älteren Kollegen

I wish there were more experienced colleagues. The company often feels like a glorified kindergarten, with many young employees spending their days chatting about cats, weight loss, or playing kicker a bit too often.

In contrast, time spent with older staff was far more valuable, both mentally and professionally.

Vorgesetztenverhalten

My first supervisor was excellent; she genuinely motivated me and encouraged me to improve. Her personal touch created a strong bond and trust between us. My second supervisor, however, frequently rescheduled our 1:1s and advised me to stop venting, saying it would make my life easier.

The third supervisor noticed my struggles but offered no clear solutions, instead suggesting I watch someone I had trained do the work I had taught her. I eventually found my own way to meet targets, but when she let me go, she didn’t say a word during the meeting.

Arbeitsbedingungen

Physically, the working conditions are good.
It was great to be able to work from home and other countries.

Kommunikation

When I was hired, I expected to work for Holidu, but it turned out I was actually hired for Bookiply, a different part of the company. While leadership made efforts to be transparent and honest, the real issues lay within the CS department.

For example, employees who didn’t have weekend work in their contracts were still expected to work weekends when the other team traveled to Munich for an office party. No one informed these employees in advance; it only became official after they raised the issue.

After the Director was hired, weekly meetings became filled with vague responses and corporate jargon, with a clear patronizing tone toward staff questions. White lies were common, with employees being made to appear "off sick" for days following their dismissal, which was framed as a mutual agreement. Meanwhile, those dismissed for misconduct received a company-wide farewell, whereas employees let go for expressing their opinions were immediately isolated and told to stop working on the same day.

Gleichberechtigung

No company truly practices "equality," as there will always be a hierarchy—there wouldn’t be CEOs, cleaners, or highly paid underperforming employees otherwise. This is true at Holidu as well. Absolute equality isn’t achievable because everyone has different strengths and weaknesses, though that doesn't mean they aren't valuable. True equality is unrealistic, but fair treatment is essential.

At Holidu, I believe the issue isn’t about gender equality but rather about how employees are treated based on qualifications. The head of the CS department remains in place, while many loyal and capable staff members have been let go. A Director was hired to oversee the department, supposedly to reduce costs and address issues, yet the head of the department, who has been central to many of these issues, has not been removed.

The real inequality at Holidu lies in how team members are treated for expressing their opinions. Those who voiced concerns were dismissed, which highlights the company’s lack of true fairness.

Interessante Aufgaben

It was fascinating to do work for other departments for free—I really got to relive my student days, learning so much without any compensation. Meanwhile, any extra tasks that might actually benefit the department itself? Those were promptly shut down.

3Hilfreichfinden das hilfreich4Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Lena PasedagSenior HR Manager - Talent Management

Dear former employee,

Thank you for taking the time to share your feedback with us. This is something we take very seriously, as we know we can always improve as an employer. We are sorry to hear that your experience at Holidu was different to what you would have wished for.

At the same time, we would like to address some of the aspects you brought up.

About our company culture and yearly gatherings: something that is very close to our hearts is to create a company atmosphere where everyone feels comfortable and seen. We are a hybrid company - that means we do believe in the power of uniting face to face. This is the reason why we enable our team members to see each other in person at our annual summer party, which always greatly contributes to our positive company atmosphere, team bonding and creates an opportunity to celebrate our successes as one team.

Regarding feedback - to ensure that the voice of each team member is heard, apart from frequent check-ins with our HR Business Partners, we also conduct regular anonymous happiness checks in the format of a survey. The results of these are taken very seriously - our HR Business Partners analyse the results in-depth together with respective managers, and make sure that the critical areas are addressed and solutions are in place to improve satisfaction levels of each department. Similarly, we also listen to our employees when it comes to the benefits we offer. At this point we believe we offer a very competitive benefit package, from learning budgets, gym subsidies, working from abroad programs to public transport support and many more.

In terms of equality - as every successful company, we do have certain structures and reporting lines in place to ensure that our operations run smoothly and there is accountability of important decisions. Having said that, our continued high engagement scores as well as overall positive feedback on portals like this are good indicators that employees do feel heard, respected and treated fairly at Holidu. Our DEI policies are broad and address several aspects of diversity - just as an example, the age range of Holidu employees varies from early twenties to late sixties.

Regarding promotion criteria and compensation - we do have a standardised and fair process to assess these: it is via our annual reviews. In these, we look at every team member’s performance of the previous year within an unbiased panel consisting of several members. In these panels, we also pay attention to (rare) cases where targets have not been set realistically to ensure fair assessment. We are happy to say that so far, the broad majority of our team members have been able to not only reach, but in fact exceed their targets. In addition to that, during these reviews we make sure that our employees’ perspective is taken into consideration as well via self-assessments and feedback that is properly documented and accessible by all parties.

We hope the above points provide more clarity on the aspects you raised and create a fuller picture of our processes and practices. If you would like to share more feedback with us, we would be happy to hear from you at hr@holidu.com.

All the best,
the Holidu HR team

Wir setzen auf Transparenz

So verdient kununu Geld.

Fragen zu Bewertungen und Gehältern

  • Basierend auf 212 Erfahrungen von aktuellen und ehemaligen Mitarbeiter:innen wird Holidu durchschnittlich mit 4,3 von 5 Punkten bewertet. Dieser Wert liegt über dem Durchschnitt der Branche Internet (4,1 Punkte). 65% der Bewertenden würden Holidu als Arbeitgeber weiterempfehlen.
  • Ausgehend von 212 Bewertungen gefallen die Faktoren Arbeitsatmosphäre, Kollegenzusammenhalt und Gleichberechtigung den Mitarbeiter:innen am besten an dem Unternehmen.
  • Neben positivem Feedback haben Mitarbeiter:innen auch Verbesserungsvorschläge für den Arbeitgeber. Ausgehend von 212 Bewertungen sind Mitarbeiter:innen der Meinung, dass sich Holidu als Arbeitgeber vor allem im Bereich Gehalt/Sozialleistungen noch verbessern kann.
Anmelden