Key Account Supply Chain Manager (m/w/d)

Key Account Supply Chain Manager (m/w/d)

Join us to create the beauty that moves the world!

As a global leader and Beauty-Tech pioneer, we are looking for passionate talents who want to actively shape our success story. In a constantly changing world, we identify the latest trends, act data-driven, and develop innovations that merge beauty with technology.

Over 86.000 employees in over 150 markets commit themselves every day to turn our vision of a sustainable and forward-looking beauty industry into reality.

At L’Oréal, we live a culture of learning, personal development, and entrepreneurship. We offer our employees numerous opportunities to expand their skills, take responsibility, actively shape their careers, and thus have a positive impact. With our long history of innovation and our commitment to sustainability issues, we set standards for responsible entrepreneurship.

Are you ready to shape the beauty world of tomorrow? Then become part of our team.

The Role:

As a Key Account Supply Chain Manager (m/f/d), you will strategically partner with key accounts to drive E2E efficiency, optimize processes, mitigate risks, and enhance customer satisfaction through seamless cross-functional collaboration and data-driven solutions.

Your Responsibilities:

• Strategic Partnership: Develop and strengthen close strategic supply chain collaborations with key accounts.
• E2E Efficiency: Drive end-to-end supply chain efficiency and transparency via data exchange and customer alignment.
• Process & KPI Management: Optimize data-driven processes and manage critical customer KPIs, e.g., availability.
• Risk Mitigation: Identify and actively mitigate potential delivery risks collaboratively with our key customers.
• Cross-functional Collaboration: Foster seamless communication with Sales, Customer Care, and International Supply Chain, and drive Customer Experience projects to enhance satisfaction.

 Your Profile:

• Degree in Business Administration or Engineering, with strong knowledge of current market developments and retail structures, ideally in FMCG.
• Proven experience in Supply Chain, Logistics, Commercial, E-Commerce, or CDMO.
• Strong analytical and strategic thinking, with excellent problem-solving skills in close collaboration with clients.
• Highly communicative, adept at simplifying complex topics for stakeholders and customers.
• Fluent in English (C1 level required) and in German (C1 level is required).

Our Offer:

• A permanent employment contract in a crisis-resistant, growing market with a comprehensive range of social benefits.
• An attractive and competitive remuneration package as well as a voluntary profit-sharing scheme.
• Individual personal and professional development, a strong learning curve, strong team spirit and an open, cooperative corporate culture.
• Diverse national and international development perspectives.

Diversity, Equity & Inclusion

At L’Oréal, we know that true innovation and creativity arise from diversity. That’s why we actively foster a work environment grounded in diversity, equity and inclusion. We value the unique perspectives and talents of our employees as the key to our success. 

Discrimination or harassment of any kind, for example, based on sex, skin color, religion, sexual orientation, gender identity, age, origin, disability, or other protected characteristics, is not tolerated at our company. Diversity and inclusion are firmly embedded in our corporate culture. If you’d like to learn more about this and our initiatives in this area, please visit here.