Quality Assurance Rater - English (United Kingdom)

Deine Aufgaben

• Evaluate search results and AI-generated content for relevance, accuracy, and quality.
• Provide detailed ratings and feedback to support AI model training and improvement.
• Conduct research to verify information and support rating decisions.
• Follow project guidelines and quality standards consistently.
• Participate in training, calibration sessions, and ongoing quality reviews.
• Meet productivity expectations while maintaining high-quality work.

Dein Profil

• Working as a freelancer with excellent communication skills in English.
• Resident in United Kingdom for the last 5 consecutive years.
• Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
• Strong analytical thinking, attention to detail, and research skills.
• Experience using web browsers, search engines, and online research tools.
• Daily access to a reliable broadband internet connection, smartphone, and personal computer.
• Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
• Ability to work independently and follow detailed guidelines consistently.
• High level of creativity and logical skills with the ability to achieve consistent targets
• Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
• Familiarity with AI technologies, search engines, and digital content ecosystems.
• Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
• Additional language skills may be beneficial depending on project requirements.

Vergütung & Benefits

The hourly earnings for this role are 17.40 GBP per hour, payment is based on completed tasks.

Über den Arbeitgeber

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Bewerbungsprozess

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.