Automation Engineer m/f/d

At CANCOM, you can expect an innovative, agile and sustainable environment. More than 4,000 employees work every day to improve collaboration and exchange in various areas of life with the help of modern IT solutions. Do you want to be a part of it and take the next step in your career? Why don't you become part of our Digital Journey. We are looking forward to people from a wide range of disciplines who are open to new things, have innovative ideas and want to advance goals together as a team.

• Develop, maintain, and enhance SOAR content, including custom playbooks, automations, dashboards, reports, and API integrations
• Optimise and automate SOC workflows to reduce incident response times and improve operational efficiency
• Work within the existing playbook framework while ensuring scalability, agility, and efficiency
• Continuously refine incident response processes by leveraging XSOAR capabilities within the current security environment
• Prioritise and manage a backlog of XSOAR feature requests, enhancements, and issue resolution
• Collaborate with the SOC teams and other stakeholders to identify opportunities for automation and process improvements
• Document workflows, processes, and technical implementations to ensure knowledge sharing and maintainability
• Ensure integrations with external security tools SIEMs, EDRs, Threat Intelligence platforms, etc. function effectively and meet operational needs
• Provide troubleshooting and support for XSOAR-related issues, ensuring minimal disruption to SOC operations

• Experience with XSOAR or similar SOAR platforms in an MSSP or enterprise SOC environment
• Strong understanding of security operations, incident response, and automation concepts
• Familiarity with security tools such as SIEM, EDR, IDS/IPS, and Threat Intelligence platforms
• Proficiency in developing playbooks and custom automations
• Strong analytical skills to evaluate complex, multivariate problems and apply a structured, systematic approach to developing efficient solutions
• Strong documentation skills to create clear, concise technical and process-related materials
• Excellent time management and organisational skills to handle multiple tasks efficiently
• Strong communication skills - capable of translating technical concepts into clear, actionable information for various audiences
• English proficiency on a very communicative level, German is an advantage

• Flexible working hours and mobile office in coordination with the manager
• State-of-the-art equipment including company phone, which may also be used privately
• Discounts thanks to the 'Corporate Benefits' portal
• Bike leasing
• Free beverages & vitamins fruit
• Further training opportunities
• Employee events

Sascha Sturm
Team Leader Recruiting

+49 89 540 54-5454

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