Manager Global Business Process Excellence (m/f/d)

Manager Global Business Process Excellence (m/f/d)

Wir erweitern unser Team aus leidenschaftlichen Menschen, die die kulinarische Welt revolutionieren. Wenn Sie in einem dynamischen Unternehmen arbeiten möchten, das die Zukunft der Küche gestaltet, sind Sie bei ZWILLING herzlich willkommen.

Your responsibilities

• Process Governance & Ownership: Establish and maintain the enterprise-wide process management framework, defining clear ownership, roles, responsibilities, and governance structures.
• Process Design & Standardization: Lead the design, documentation, and standardization of end-to-end business processes across functions, regions, and business units.
• Continuous Improvement: Drive process optimization and operational excellence initiatives using Lean, Six Sigma, and other continuous improvement methodologies, ensuring measurable business benefits.
• Process Performance Management: Define and monitor process KPIs, performance targets, and improvement measures to ensure process effectiveness and efficiency.
• Digital Transformation & SAP Enablement: Translate business requirements into effective process and system solutions, supporting SAP S/4HANA implementations, process automation, and digital transformation initiatives.
• Stakeholder Management: Collaborate with business leaders, functional teams, and IT to drive cross-functional alignment and resolve process-related governance issues.
• Organizational Change Management: Promote process-oriented thinking and adoption of standardized processes through effective communication, training, and change management.
• Team Leadership & Development: Lead and develop the Process Excellence team while coaching Process Owners, Business Process Experts, and Key Users.
• Compliance & Risk Management: Ensure business processes comply with internal policies, regulatory requirements, and audit standards, with appropriate controls embedded throughout.

What we’re looking for

• Bachelor's or Master's degree in Business Administration, Industrial Engineering, Supply Chain Management, Information Systems, or a related field
• Experience in business process mapping, optimization, standardization and automation
• Solid understanding of end-to-end business processes (e.g., O2C, P2P, Demand Planning, Manufacturing, R2R) in an industrial setting
• Proven track record in process redesign, continuous improvement, and cross-functional change initiatives
• Experience in international and matrix organizations
• Strong knowledge of SAP S/4HANA, Microsoft 365, and process modeling tools such as Signavio, ARIS, or Visio
• Experience with process mining, data analysis, and reporting tools, such as Celonis, Signavio Process Intelligence, and Power BI
• Fluent in English, German language skills are an advantage
• Willingness to travel internationally and work effectively in a global, cross-functional environment

What we offer

• Flexible work hours through flex time
• Remote work, coordinated within the team
• Company daycare
• Company cafeteria
• Bicycle leasing
• Employee parking spaces
• Discounts on ZWILLING products
• Permanent employment contracts

We are committed to professional equality among our employees. In accordance with SGB IX, people with severe disabilities will be given special consideration in the hiring process if they are equally qualified. We welcome applications from all individuals, regardless of their cultural or social background, age, religion, beliefs, or sexual identity. We look forward to getting to know you. Please submit your application via our online application form, including your salary expectations and your earliest possible start date.

Ansprechperson

ZWILLING J.A. Henckels AG
Jessica Hein