Senior Technical Product Manager (all genders) - Storefront Hosting

SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce.

Own the platform that keeps enterprise storefronts fast, secure, and live for millions of shoppers - even during peak traffic events like Black Friday.

At SCAYLE, we build one of the fastest-growing enterprise commerce platforms globally. As Senior Technical Product Manager (all genders) for Storefront Hosting, you take end-to-end ownership of our multi-tenant managed hosting product. Covering the entire lifecycle from code commit to a live, secure, and observable storefront, you define what our platform does next and why. You will bridge the gap between deep infrastructure engineering and enterprise e-commerce needs, delivering a developer experience on par with leading cloud platforms.

• End-to-End Product Ownership: Own the vision, strategy, roadmap, and backlog for SCAYLE Storefront Hosting across build, deployment, runtime, delivery, and operations.
• Technical Specification & Architecture Alignment: Write clear, self-contained product and technical concepts - defining APIs, integration contracts, limits, quotas, and non-functional requirements (availability, performance, cost) alongside our platform engineering team.
• Self-Service & Developer Experience: Expand self-service capabilities so engineering teams can configure, deploy, and troubleshoot storefronts independently without deep infrastructure knowledge.
• Prototyping & UI: Rapidly build clickable UI prototypes (leveraging AI tools) for the customer control panel to validate concepts early with engineers and users.
• Enterprise Security & Compliance: Drive security and compliance features (e.g., PCI DSS, multi-layer network setups, automated traffic handling) that enterprise brands rely on for their audits.
• Observability & Data-Driven Decisions: Shape how customers monitor, troubleshoot, and measure storefront performance, while translating platform usage and telemetry data into roadmap priorities.
• Agile Delivery & Documentation: Run Scrum in two-week sprints together with the Lead Developer and own customer-facing documentation and release notes.

• Product & Platform Experience: 6+ years of professional experience, including at least 3 years in technical product management. You bring hands-on experience with hosting or developer platforms - either as a Product Owner/Manager or as a user (e.g., Developer, DevOps, or Solutions Engineer).
• Web Delivery & Cloud Fundamentals: Solid understanding of DNS, TLS, HTTP caching, CDN/edge networks, and server-side rendering (SSR), as well as public cloud infrastructure, container orchestration, autoscaling, and Git-based CI/CD workflows.
• Security & Observability: Familiarity with web security fundamentals, compliance frameworks (such as PCI DSS), and observability concepts (logs, metrics, traces) using tools like Datadog.
• Hands-On Technical Fluency: Comfortable working with APIs, CLIs, and configuration files (e.g., YAML). You hold your own in technical discussions with platform engineers and write specs that don’t need to be rewritten.
• AI-Native Workflow: You integrate AI tools and agents into your daily workflow - from generating rapid UI prototypes to querying monitoring data or drafting documentation via MCP integrations.
• Communication & Ownership: Business-fluent English skills (written and spoken). You communicate directly, translate effortlessly between engineering and commercial stakeholders (Sales, Solutions), and prioritize based on data and business impact rather than the loudest request.

Nice to have

• Background as a Software, DevOps, Site Reliability (SRE), or Solutions Engineer at a cloud, CDN, or hosting vendor.
• Experience in e-commerce or headless commerce, ideally with modern JavaScript frontend frameworks.
• Track record of positioning technical products against larger, generic competitors and navigating enterprise security audits (ISO 27001, SOC 2, PCI DSS).
• German language skills.