Operations Manager (all genders) in Turin

Operations Manager (all genders) in Turin

THIS IS US

Dott is the European champion of shared micromobility, powering over 500 million rides across 400 cities and 17 countries across Europe and the Middle East. We operate 200,000 shared vehicles with a bold mission: Moving us closer, cutting urban pollution, and providing a smarter alternative to cars. Our team is driven by our core values to Act as One, Do it Right, and Lead the Way as we redefine how 12 million users navigate their everyday world. Ready to shape the future of urban transport? Explore all our open roles at www.ridedott.com.

THE ROLE AND YOUR IMPACT AT DOTT

• Ensure our fleet is available, in the right locations at the right times, and that the Drivers and Mechanics are working efficiently

• Build and maintain strong relationships with third-party logistics providers and local vendors.

• Lead and empower an great team, inspiring top performance and growth.

• Monitor, analyze, and respond to operational performance (KPIs) for both street operations and warehouse repairs.

• Plan and optimize logistics operations, ensuring vehicles are well-positioned and maintained.

• Optimize business decisions to maximise consumer access to our scooters and e-bikes

• You will seek to minimise costs and maximise revenue.

• Ensure compliance with safety protocols, conduct regular audits, and implement continuous improvements to maintain a safe and efficient work environment.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

Education & Experience:

• Degree or relevant experience in Operations or a related field.

• Background in operations/blue-collar management, ideally in fleet management, logistics, or urban mobility.

• Proven ability to lead cross-functional teams and collaborate with internal and external stakeholders (like subcontractors or third-party logistics providers).

Skills & Competencies:

• Strong analytical skills with proficiency in Excel/Google Sheets and the capacity to interpret data effectively.

• Ability to take ownership, make data-driven decisions, and work independently.

• Excellent leadership skills, with a focus on team development and performance management.

• Strong communication and interpersonal skills to manage multiple stakeholders effectively.

• Composed under pressure with excellent time management skills and the ability to navigate challenges successfully.

Language & Location:

• Fluency in English and the local language is required.

• Based in Turin area

THIS MAY INSPIRE YOU

• 💻 Our one-time home office bonus upon your start to create your ideal home office setup

• 📚 Our annual learning & development budget

• 🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes

• ☀️ Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more

• 🌴 Our sabbatical program

• ⏳ Our flexible hours and 1-month remote working option

• 🏳️‍🌈 Our diversity and inclusivity initiatives and programs

• 🎉 Our public holiday swap, with which you can switch two public holidays to another day

• 🌍 Our voluntary day off for charity work

* benefits may vary depending on country and position

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.