Senior Business Analyst, Performance Management & KPI Governance, Global (m/f/d)

Senior Business Analyst, Performance Management & KPI Governance, Global (m/f/d)

Type of employment: Permanent employment

Function: Logistic / Purchase / Infrastructure

Location: Hamburg

Job number: 80230897-09112026

Website: https://www.olympus-europa.com

Your responsibilities

- Design, implement, and operate the end-to-end SCM KPI governance process, including change request management, assessment, Performance Board reviews, and escalations where required
- Own and continuously maintain the global KPI Catalog and Dashboard & Report Registry, ensuring transparency around KPI definitions, formulas, data sources, reporting ownership, and maturity levels
- Coordinate and support the Performance Board, working closely with Global Process Owners, Planning, Data teams, and subject matter experts across the organization
- Drive and further develop the multi-region KPI Tier Management System, ensuring a consistent governance approach and operating model across all regions
- Independently lead complex cross-functional projects from initiation to completion, including stakeholder management, risk mitigation, timeline planning, and executive reporting
- Design and maintain the SCM/CMSO reporting architecture and reporting cadence, including the Monthly Performance Review (MPR) and CMSO Business Reviews
- Identify opportunities to automate and streamline reporting processes, reducing manual effort and improving reporting efficiency
- Establish clear data ownership across SCM functions, ensuring reliable, accountable, and sustainable reporting processes
- Ensure consistent KPI definitions and reporting standards across regions
- Maintain and continuously improve the KPI governance framework, including the RACI structure and escalation processes
- Provide functional guidance and coaching to Business and Strategy Analysts on KPI governance and performance management topics
- Represent the Strategy & Performance team in cross-functional governance forums and contribute to KPI target-setting discussions

Your qualifications

- Bachelor's or Master's degree in Business Administration, Supply Chain Management, Engineering, or a related field
- Several years of experience in project or program management within an international organization, ideally gained in a complex matrix environment
- Experience with KPI management, performance reporting, or governance frameworks is highly desirable
- Strong project management capabilities with a proven ability to manage multiple priorities and deliver results in fast-paced environments
- Project management certification (e.g., PMP) and/or supply chain certifications (e.g., CSCP) are considered an advantage
- Excellent stakeholder management and communication skills, including interaction with senior leadership
- Strong analytical and reporting skills, ideally including Power BI, Excel, and SharePoint
- Solid understanding of supply chain performance indicators such as OTIF, inventory, service level, or backorder management.
- Familiarity with data governance and process governance principles is a plus
- Excellent written and spoken English skills; German is beneficial but not required
- Willingness to travel internationally on an occasional basis and collaborate across global time zones
- Based in Hamburg or the surrounding area, or willing to relocate, as this role requires at least 60% on-site presence in our Hamburg office


#LI-Hybrid

Your benefits

- Flexible working hours, remote work possible (up to 40%)
- 30 days of holidays per year
- Modern office and an inspiring working environment
- Employee restaurant with live cooking and healthy food (subsidized)
- Public transport ticket (100 % subsidized) or free parking space
- Company sport groups and an inhouse company gym
- Employee Assistance Program to support your health, mental and emotional well-being
- A comprehensive company pension scheme
- Company medical officer and vaccination offers
- Childcare through our ‘Buttje&Deern’ partner
- Bike leasing