AI, Recruitment Analyst III - GT

AI, Recruitment Analyst III - GT | Sourcing Administrator

Last day to apply: Friday, September 11th, 11:59 PM

We're seeking a detail-oriented and highly organized Recruiting Analyst to join our team. In this role, you'll be instrumental in supporting our global recruitment efforts, ensuring a smooth and efficient candidate journey from application to onboarding. If you have a keen eye for detail, strong communication skills, and thrive in a fast-paced environment, we encourage you to apply!

This is a full-time, remote position, and candidates must be located in Central America, working within diverse time zones.

Responsibilities:

• Candidate Application Management: Efficiently screen online global application forms and candidate profiles to assess suitability for various roles.
• Applicant Communication: Manage the screening and follow-up of applicant questionnaires, and handle daily correspondence with candidates worldwide via email.
• Data Accuracy & Tracking: Meticulously track and update candidate profiles and information within our systems, ensuring high levels of accuracy and attention to detail.
• Process Improvement Support: Contribute to identifying opportunities for improving recruitment processes and candidate experience.
• Reporting Support: Assist with data collection and preliminary analysis related to recruitment metrics and candidate pipelines.
• Collaboration: Work closely with the recruitment team to ensure seamless workflow and achieve shared hiring goals.
• Stakeholder Collaboration: Partner closely with internal and external stakeholders to understand their hiring needs and provide exceptional customer service.
• Employer Branding: Contribute to building and cherishing our company's image as a top employer.

Requirements:

Experience

• Internal candidate: minimum 1 year of experience in a dedicated Sourcing, Recruitment, Administration or coordination role.
• External candidate: minimum 1 year and half of experience in a dedicated Sourcing, Recruitment, Administration or coordination role.
• Minimum 1 year of experience utilizing an Applicant Tracking System (ATS) is a plus.
• Experience using case management tools is a plus.
• Experience working in a recruitment environment is a distinct advantage.

Education: Currently pursuing a Bachelor’s degree, preferably in Psychology, Education, Languages, Management, Human Resources, or Business Administration a related field.

Language Proficiency: Professional English Proficiency (B2 High). Multilingual abilities are a strong plus.

Technical Skills:

• Intermediate Excel skills. An Excel assessment will be part of the selection process.
• Google G-Suite proficiency is an advantage
• Knowledge and experience with Social Media Channels for professional use is a plus.

Soft Skills:

• Strong cross-cultural communication skills; a natural, persuasive, and engaging communicator with both internal and external stakeholders.
• Genuine interest in diverse languages and cultures.
• Ability to adapt workflow efficiently to new requirements and priorities.
• Experience with content creation for recruitment purposes is a plus.
• Familiarity with personnel recruitment campaigns is a plus.

Qualifications & Skills:

• Results-Oriented: Driven by achieving targets and delivering high-quality outcomes.
• Problem-Solver: Proactive in identifying challenges and creative in finding innovative solutions.
• Adaptability: Ability to thrive and maintain accuracy while working under pressure and with speed.
• Communication Excellence: Strong written and verbal communication skills, with the ability to effectively inform and influence.
• Interpersonal Savvy: Excellent interpersonal skills with a proven ability to build and maintain strong relationships.
• Team Player: Collaborative mindset with the ability to work effectively with co-workers to achieve shared goals.
• Customer-Centric: Committed to providing excellent customer service to both internal and external candidates and internal clients.
• Continuous Learner: Eager and willing to learn multiple job requirements and adapt to evolving needs.

If applying from TELUS Digital - Mandatory requirements: (Check with HM the tenure, in case is a new project. )

• Meeting or exceeding metrics in your current role for the last 3 months
• Minimum of 95% of attendance
• Minimum of 6 months as a TELUS Digital employee
• Minimum of 6 months in your current position or account.
• No active hints for success
• Schedule flexibility
• Able to work on-site (if required)

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.