Sales and Business Development Representative

Sales and Business Development Representative

***Applicants should be available and willing to work on-site**

Position Overview:

As a Sales and Business Development Representative you are required to be tech-savvy, goal-oriented, and ready to grow into an Account Executive role. You’ll play a key role in driving pipeline growth through high-volume outreach, demo booking, and disciplined CRM management.

Key Responsibilities

• Handle 600 - 800 leads per month.
• Maintain 7.5%+ booked & completed demos from monthly volume.
• Follow demo confirmation process (multi-touch follow-ups).
• High-quality HubSpot notes, Handoff, playbook, and activity tracking.
• Aircall: Daily calling, text, and voicemail activity.
• HubSpot: CRM tracking for tasks, contact stages, notes, and outcomes.
• Looker: Understand performance indicators like booking %, no-show rate, and volume-to-demo ratios. (No need to know how to create a report)

Functional competencies:

• English - B2 - Required
  • Oral and written comprehension
  • Appropriate use of language
• Advanced understanding of Google Apps for Work tools (ie: Google Drive, Google Calendar, Gmail)
• Advanced Excel - Desirable
• Tech-savvy with fast onboarding capability.
• Energetic, driven, and ready to grow into an AE (account executive) role.
• Understands the full outbound sales cycle.
• Strong objection handling and demo confirmation discipline.

Qualifications:

• Business Administration, Industrial Engineering or related career - Desirable
• 1+ years of SDR/BDR (Sales Development Representative/Business Development Representative) experience, preferably in SaaS or tech sales.
• At least 2 years of tenure in a single company.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.