eCommerce Quality Analyst with English

TELUS Digital is looking for temporary eCommerce Quality Analysts to join our team in Poland!

RESPONSIBILITIES

• Conduct extensive reviews a wide variety of online retailers and collect a range of detailed data for assigned projects

• Conduct deep-dive analysis on policy violations to identify trends and opportunities to improve reviews

• Responsible for completing website audits and data collection in a timely manner with error free execution

• Perform data quality assurance checks for assigned projects

• Measure progress on all assigned projects. Manage communication of progress with the core team and all stakeholders and escalate issues as necessary, providing transparency and end-to-end coordination of deliverables.

• Daily maintenance and updates of data on project trackers

• Attendance and participation in regular and ad hoc meetings and training, as necessary

• Manage emails in multiple accounts

• Communicate regularly with team for calibration and alignment

• Other duties as assigned by leadership team

REQUIREMENTS

• 1-2 years minimum experience in data collection, data review, content moderation

• Full time availability to work in office 40 hours/week

• High degree of expertise with Internet browsing, email, G Suite/Microsoft applications

• Fluency in English

• Excellent written and verbal communication skills

• Strong attention to detail and the ability to identify and correct errors

• Ability to work independently and as part of a team

• Familiarity with e-commerce platforms and online communities

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience

• Background check may be required

• Valid NFC enabled identification document is a requirement

WE OFFER

• Fully onsite job opportunity in our office in Krakow, Poland

• Multisport card

• Private medical care

• Career development opportunities

**Only shortlisted candidates will be contacted/interviewed.

**Kindly attach an updated Copy of your CV in English.

#LI-DNI

#IDJob

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.