IT-Support 1st & 2nd Level (m/w/d)
Vor 20 TagenKleinmachnow
Vollzeit
Was ehemalige und aktuelle Mitarbeiter:innen über diesen Arbeitgeber sagen
Geschätztes Gehalt
Das könntest du laut kununu User:innen als IT-Supporter in Deutschland verdienen
Ø 45.700 €
Bruttodurchschnittsgehalt Vollzeit
29.900 €69.800 €
Mehr Einblicke
Was die Firma über den Job sagt
IT-Support 1st & 2nd Level (m/w/d)
For our amazing and international Chat-Team, we are looking for a new team member with affinity for IT.
Your tasks
- Providing Chat-support
- Answering incoming calls to our Emergency line support
- Providing real-time assistance and reducing waiting times
- Troubleshooting of software issues and installing software such as updates and new software acquired by the company
- Creating tickets for hardware requests
- Fixing basic errors on accounts, unlock accounts, and performing password resets
- Routing tickets to other support teams
- Making a detailed record and follow-up of the cases; also working along with other teams to provide solutions to issues in a timely manner
Your skills
- You are passionate about Tech
- initial experience in support or customer service
- You think in a structured and innovative way, enjoy working in a team and have excellent communication and teamwork skills
- Reliability and an independent way of working characterize you
- You have a service mentality
- Fluent English, German is welcome
Our offer
- Hybrid working
- 30 vacation days
- Holiday pay
- Public transportation ticket
- Teamevents
- Trainings
- Laptop and cell-phone
- Food & beverage
- Jobbike by JobRad
- much more
We make better possible!
akut... HR Consulting simplifies your search for new career prospects and promotion opportunities. We are your specialist in the placement of specialists and managers in the office, finance, IT & engineering sectors. For this position you will be working for us internally.
Neugierig, hier zu arbeiten?Dann bewirb dich gleich für den Job bei akut... HR Consulting GmbH.
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