Digital Experience & Platforms Manager (f/m/d)
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Digital Experience & Platforms Manager (f/m/d)
About the department
For the Marketing Operations department within Communications & Marketing at the HENSOLDT Group, we are looking for a Digital Experience & Platforms Manager (f/m/d) to join us at our Oberkochen or Ulm site as soon as possible.
Marketing Operations provides the central structures, systems and services required for modern, effective and consistent communications and marketing across the HENSOLDT Group.
As Digital Experience & Platforms Manager, you will be responsible for the technical, administrative and organisational foundations of our central digital communication channels. These include, in particular, the website, the Product App and associated content management systems, Digital Asset Management, the intranet and other internal digital communication platforms.
You will ensure that our digital platforms are operated reliably, securely and with a clear user focus, and that they are continuously developed. You will work closely with content owners across Communications & Marketing, as well as with IT, Data Protection, Legal and external service providers.
Your tasks
Administer and provide operational support for the central digital communications and marketing platforms, particularly the website, Product App, CMS environment, Digital Asset Management and intranet
Develop and manage an overarching digital channel and platform roadmap for Communications & Marketing
Ensure a consistent, user-centred experience and high-quality user interface across all digital channels and platforms
Assess UX/UI concepts, and brief and manage internal and external delivery partners in line with the corporate design, usability and accessibility requirements
Gather and translate business requirements into technical briefs, backlog items and specific development tasks
Coordinate enhancements, releases, bug fixes and optimisation measures in collaboration with IT, agencies, implementation partners and platform providers
Manage internal and external service providers, including briefing, obtaining quotations, assessing effort estimates, quality assurance and tracking implementation
Manage the technical and administrative publication of content supplied and approved by the relevant editorial teams on the website, Product App and intranet
Take responsibility for platform configurations, user roles, access rights, workflows, administrative structures and interfaces
Ensure compliance with information security, data protection, legal and compliance requirements, for example in relation to hosting, consent management, tracking, data processing and access-control concepts
Establish and maintain reliable analytics and reporting structures, and evaluate platform stability, technical performance, usage, user journeys, accessibility and data quality
Advise Communications & Marketing teams on other digital tools and smaller channels, such as internal screens or template systems
Editorial strategy, the development of messages and content, and their subject-matter approval remain the responsibility of the relevant content and subject owners.
Your profile
Degree in digital media, media or communication studies, marketing, business information systems or a comparable qualification
Several years of professional experience in digital communications or marketing, web or platform management, or a comparable role
Extensive experience in administering and developing websites, content management systems and digital platforms, ideally in a complex corporate or B2B environment
Experience with headless CMS solutions, ideally Strapi, as well as Digital Asset Management, intranet and analytics systems, SharePoint and other Microsoft 365 applications
Experience in UX/UI, digital product or platform development, information architecture, and the assessment of designs and prototypes
Good understanding of digital platform architectures, interfaces, user and access concepts, and technical and editorial workflows
Experience in working with IT departments, agencies, technical service providers and platform providers
Understanding of data protection, information security, consent management, digital accessibility and compliance requirements
Ability to gather business requirements in a structured manner and translate them into clear technical requirements and actionable work packages
Strong analytical and conceptual skills, combined with a structured, reliable and solution-oriented approach
Strong service orientation and initiative, with the ability to bring different stakeholders together and drive initiatives through to implementation
Enthusiasm for a role that combines operational platform management with strategic development
Native-level German and business-fluent English
Do you want to become part of a future-oriented company? And are you ready to take on responsibility in exciting international and national projects? Then you are our candidate!
Please apply exclusively online via our career portal with your CV and references.
In case you have any further questions, please do not hesitate to contact our Recruiting Team: jobs@hensoldt.net
Find out more about HENSOLDT and our jobs: www.hensoldt.net/career
Become our next pioneer. Apply now and become part of the HENSOLDT team!
HENSOLDT is committed to diversity and an inclusive corporate culture. We therefore welcome all applications - regardless of origin, age, gender, disability, identity or ideology.
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